"Overall, my experience was mediocre. Given Accor's Mövenpick brand positioning, it should be on par with hotels like Four Points, Hilton Garden Inn, and Metropark, but it actually falls short of other hotels in the same category.
1. **Limited Elevators:** There are only two elevators, which is a significant structural flaw.
2. **Rough Room Finishes:** The room we stayed in had two removable ceiling panels, one of which was directly above the bed. The interior design felt incredibly shoddy.
3. **Incomplete Room Amenities:** For a deluxe room, there was only one round table and one chair. If two people wanted to sit and eat, they'd have to take turns – it felt quite stingy.
4. **Very Basic Breakfast:** While the restaurant itself was beautifully decorated, the breakfast selection was extremely limited, only slightly better than what you'd find at a Hanting Hotel.
5. **Staff Proficiency Needs Improvement:** The check-in process was a bit clumsy and not smooth, which is not the professional standard expected from an international brand hotel.
**Overall Rating:** It's at a 3 to 4-star level, slightly better than Hanting, but below Atour."
Highly recommend this hotel! Focus on the service of Xiao Dong at the front desk, the reception is warm and courteous, the registration procedures are fast, and there is no need to wait for a long time. The room is also very comfortable, there is a self-service laundry room and gym on the 5th floor of the hotel, the room facilities are complete, the bedding is very comfortable, the hotel parking lot is quite large, the ground and underground negative second floor can be parked, very convenient, overall it is very good
Posted on Apr 25, 2024|Boyue One-Bedroom Suite (Memory Foam Mattress + Slow Rebound Pillow + Tub + Humidifier)
Xibuniuzi-guangzhou
The experience of staying at Chenghang Hotel this time was simply great!
The environment is beautiful and refreshing. The service is top-notch, the staff are warm, thoughtful and meticulous, making me feel the warmth of home.
The most surprising thing is their ethnic restaurant. Every dish is full of unique flavor, allowing me to taste different ethnic food cultures.
Moreover, they also provide airport shuttle service, which is really convenient! 👍
Next time I travel, I will choose Chenghang Hotel.