Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 20, 2023
Guest User
Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!
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Price per night from:SAR 916
Posted on Apr 29, 2024
Heather Trent
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
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Price per night from:SAR 1,314
Posted on Mar 26, 2025|Caribe Deluxe 1 Bed (1 Adult)
Guest UserI felt like I was in paradise!! I enjoyed my stay so so much. I didn’t even want to leave. The food was amazing (only tried Food market, beach house and the sports bar for food) I didn’t even feel like trying the restaurants because Foodmarket was that good in my opinion. There were free drinks all days and nights, and A LOT of entertainments. I met new friends because of the entertainments. It was right on the beach. The only things I had a little issue with was the beds. I really don’t like to sleep with just a sheet and there were a lot of mosquitoes in the room so I was eaten up every morning. And if you need to buy a lotion and a new sunblock you need to pay 90 USD for that and that I feel is a big scam (pricing for everything that’s not included are extremely expensive!!)
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Price per night from:SAR 495
Posted on May 18, 2026|Bungalow Suite
Guest UserLike most all-inclusive resorts, the food and drink quality isn't great. Don't go in expecting anything different. Even the themed restaurants offer very mediocre food and drinks. There's plenty of it, but not much quality. The facilities are in excellent condition. The suites are always clean and well-maintained. The service, in general, is okay. It's important to bring small bills for tips, as the service always improves when you do. The staff always expect to be tipped. Another point to consider is the size of the complex. Since it's so large, we had to take internal transportation to get to the beach or for breakfast, for example. One area for improvement is that they could do a better job promoting the available attractions, both included and extra. Because the resort is so big and has so many guests, personalized service is more difficult. But overall, it was worth it for the value.
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Price per night from:SAR 468
Posted on Jun 23, 2025
Guest User
What an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
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Price per night from:SAR 517
Posted on Nov 27, 2022
Vidal Claramonte
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
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Price per night from:SAR 536
Posted on Jul 12, 2024
Juan Carlos
There are 2 classes of VIP passengers and the others, the transportation is very bad for the others, they didn't even go for their suitcases.
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Price per night from:SAR 632
Posted on Oct 10, 2025
Guest User
Отель старенький, персонал великолепный, океан шикарный, еда вкусная. Из минусов - номер нуждается в ремонте.
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Price per night from:SAR 614
Posted on Oct 25, 2025
SEBASTIAN CAMACHO GIRALDO
Hotel the Empire is a good place for a short stay or a stay to take tours in Punta Cana, although its location is not the best , it is easy to reach in transport (uber or taxi),
The hotel is very comfortable and comfortable.
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Price per night from:SAR 145
Posted on Jun 10, 2023
Guest User
Convenient if you drive car. Very close to highway so you can easily drive to the most popular locations in North-Eastern Dominicana.
There’s nice territory near hotel’s swimming pool where you can chill and enjoy the birds singing. The breakfast is good. Stuff very friendly and helpful
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Price per night from:SAR 177