Guest User
September 23, 2022
We don't usually write reviews. In this case, however, it is of particular concern to us to express our anger about this hotel. We know a lot of 5 star hotels worldwide, so we can certainly make a judgment about what you can expect in this category of service or equipment services . Here is just a short list of things that were absolutely unacceptable at the Hotel Ducale Venturi : - The employee sits on the kitchen worktop where it is clearly visible to every guest - Chainsaw work in the pool area around at lunch time - Cappuccino and espresso were cold and of the worst quality - The price for Espresso is €4. Normally it is no problem if the quality and the dishes are right or if pastries or similar are also served. - In the solitude of Minervino di Lecce, where every cafe offers a better espresso for €1, that's pretty cheeky. - The well-announced menu, which you should order the day before, has proven to be an absolute letdown. It started with ancient bread, followed by the first course, a pasta with ordinary peperoni sauce for €30 . That had nothing to do with them euphonious announcements on the menu (not to mention the presentation). A moderate and poor quality at an outrageous price. The much-vaunted chef in advance was not visible. - The wines were poured without letting the guest taste them and were also overpriced at €9 for a 0.1l glass. It is also incomprehensible why a glass of wine always costs the same, regardless of whether the price for a bottle was €40 or €25. - It was served at a simple wooden table with the cheapest cloth sets and crappy cutlery. Unfortunately other guests were not visible at the pool or in the restaurant area throughout the day. Pretty desolate affair. At lunchtime, a few tables were apparently set for the evening, although it was clear that no other guests were to be expected But it's also understandable if you've only experienced one day what a poor level of quality is offered here. For food, any trattoria in the neighborhood would have been a better choice. It is absolutely incomprehensible with what claim so much money is offered for so little quality.