Explore 4-Star Hotels in Chicago

The room is in a good location, located in the center of Chicago. The surrounding area is relatively safe and you can experience the city scenery of Chicago very well. It is also convenient to go to the surrounding attractions. There is a McDonald's downstairs, which is also very convenient. The sanitation environment of the room is very good, but the sound insulation feels a little poor.

The hotel is great, especially the location, very close to the attractions, the Millennium Park is 5 minutes walk, the wills sky tower is 9 minutes walk, the Chicago River Cruise is also 10 minutes from the Museum District, 25 minutes, the Navy Pier 32 minutes, in short You don't have to buy a bus card here, walking is enough. Especially to the airport is very convenient, two minutes to the subway blue line directly to O'Hare airport, very convenient. Breakfast has not been eaten. The room was a little bit small, I ignored it, and it was so perfect when I went out. It feels good. Only a little hotel received my estimate of $200 is a deposit. If there is no problem, I will return it. I will ask how long I can return to my account. The front desk said that I don’t know. The money was swiped directly from the credit card. A bit uncomfortable.

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

The hotel is beautiful and clean, located right in the city center. However, the service from the baggage handling staff was not enthusiastic; we had to carry our own luggage into the hotel, find our own luggage in the storage room, and carry it out to the car ourselves.

Excellent location. The staff were very friendly. The only downside was the breakfast; even though it states you've booked breakfast, when you arrive, you only get credit to use at the restaurant, and the credit isn't enough for a full breakfast. Plus, they serve very few people at a time, so you have to wait to eat. On our last day, we had to wait an hour.

Excellent location right in downtown Chicago, close to most attractions including the Bean. Clean and spacious rooms and clean baths. Would stay again. Excellent value for money.

The hotel has a direct access to the airport. It’s the best for travelers who need accommodation for a short night near the Chicago airport area. I had a room overlooking the airport and I really loved it. The room looked a bit old but everything’s very clean and tidy. Service was good. Check-in and check-out were efficient. Do recommend this hotel for other travelers.

Excellent location with access to red and blue lines and bus networks. And in the centre of the city. A character building with spectacular internal decor. Especially popular with conferences. Room was spacious and included two doubles with usual amenities though we did have to ask for a kettle. Staff very friendly and check in was seamless despite being busy. Two niggles included a $25 daily fee that could be offset by discounts in various parts of the hotel. Though for us it was a tax as we did not want the discounted services. Also cleaning services invariably wanted to service the room when we were in it. Attempts to renegotiate cleaning times did not work and in the end we timed our absence from the room to when cleaners would want to clean room. A very good experience for us nevertheless.

The hotel was fabulously located in the Loop. The room we had was very large, and although it was a bit dated, especially the bathroom, with a shower curtain, it was still very clean to this day. A minor issue with the drain was resolved immediately. The staff was very polite; they even let us leave our things on checkout day. I'd also like to mention that the British pub downstairs is fantastic, whether for lunch or for a drink when you arrive tired from sightseeing. In short, I would return.

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.