Explore 5-Star Hotels in Colombo

Facilities: It's an old hotel, but well-maintained, and the pool is quite nice. Cleanliness: Clean and tidy. Environment: Strong Christmas atmosphere, and there's always live performances in the lobby, which is amazing! In the morning after breakfast, I saw a young man playing the piano, and in the evening, there was a band playing. It was a great experience. Service: The doormen were all very welcoming. Five-star standard service!

It took about 40 minutes to get here from the airport by taxi with no traffic. The hotel shares security with the mall downstairs, which is very convenient for shopping and dining. As a Marriott Bonvoy member, I got a 20% discount on the buffet dinner, which came out to less than 100 RMB – it was incredibly rich and great value for money. The room facilities were new, and the bedding was clean. All the staff were very friendly.

Unexpected First Experiences! We check in passed 130AM and Hotel receptionist cant find our booking. After handover the booking confirmation + payment receipt, the receptionist just ask us to wait without any explanation. We need to wait for more than 60mins for them to prepare our room and handover the key to us. More unexpectedly they assigned a PWD room to us, not the room type we book we have no choice to sleep over for a night as we only managed to get to our room after 3AM and so tired of long hour travel. We requested to change room next day and being told to wait for 1 hour and again, the receptionist did not arrange new room for us and just let us wait without updates. We again request to change room on the 3rd day and finally they change to a normal room for us. Hotel management need to put in more effort to monitor your services because no guest wish to experiences this kind of unpleasant experiences.

Overall Staying experience: 10/10 Location: 9/10 Arrival Experience: 10/10 Checkout Experience: 10/10 Bell /Valet Experience: 10/10 In room Amenties: 10/10 Bedroom Comfort: 10/10 Bathroom Experience: 10/10 I booked 4D3N for my business trip in colombo.I arrived very early at the hote around 9am and was assigned to room 1717 at level 1717 in 10mins. Arrival & check-in experience is Super. The room is super spacious, the bed is super king size , big enough for 3 adults. ,The blanket pillows and mattress are extremely comfortable and I had non-stop sleep till morning everydaym Bedroom Experience:10/10 The bathroom is very spacious wity seperate bathtub and standing shower and wash basin .Toilet is automatic and is very comfortable. Enjoyed the hot tub daily after work. Water temperature is awesome. Bathroom Experience: 10/10 I will come bafk again

I needed to blow dry my hair after washing it in the morning, but the hairdryer plug didn't fit the outlet. I reported it to the front desk, and they said they'd send an engineer. After a long wait, no one showed up. I happened to hear a cleaning staff member in the hallway, and they took a look and said they'd get an adapter. It's truly speechless; it's the first time I've encountered a hotel where I needed to use an adapter for their own hairdryer. Once the adapter arrived, the hairdryer still didn't work, so they had to replace it. Three hours later, the engineer finally showed up to 'assist'! The pool also requires crossing a road to get to, and the shower room cleanliness was just so-so. This really doesn't live up to the five-star brand and high price point.

A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen. We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed. Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel. All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.

The rooms were very clean and spacious, and there's a pool too. Everyone was very professional and greeted us with a smile. The doorman's smile was particularly lovely. We had a late-night flight, but we were able to use the hotel's shower after sightseeing before heading to the airport, which was truly a lifesaver.

Family: 3 adults and 2 children The apartment 801: + The apartment is large and spacious; + The rooms and bed linen are clean; + The bathroom is clean; + The room was cleaned well, towels were changed every day (I left a tip); + Hair dryer, air conditioner, iron work well; + There are dishes, appliances, and a washing machine in the kitchen; - There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave. - The furniture in the living room has an unpleasant smell and is dirty; - The iron board is dirty; - The curtains need to be changed; Reception: + They are polite; + Check-in was quickly; Restaurant (breakfast and dinner): + The quality of the products is high; + Variety of dishes; + The chefs are great; - There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling; Guards and butlers: + They seemed competent and friendly to me; + The rest of the staff are friendly and polite; Swimming pool: + Good view; + The kids liked it;

I had a wonderful stay.The rooftop infinity pool is the absolute highlight, the view of the ocean is breathtaking, especially at sunset. The room was clean, modern, and well-designed with a great bathroom. The location is perfect for exploring Colombo, and the staff were very welcoming. Highly recommend this for anyone visiting the city!

I recently had the pleasure of staying at this wonderful hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality, making the check-in process smooth and efficient. The room was spacious, impeccably clean, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, while the stunning view from the window added an extra touch of relaxation.