Crowne Plaza Suzhou East Taihu
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Crowne Plaza Suzhou East Taihu

Opened in 2024
No. 2777, Kaiping Road, Wujiang District, Suzhou 215200, Jiangsu Province P.R, China, Wujiang District, Suzhou, Jiangsu, China
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Crowne Plaza Suzhou East Taihu is nestled in the heart of Suzhou Bay East, the business hub of Taihu New City. where it blends urban vitality with leisure and holiday fun. This creates a comfortable experience integrating upscale accommodation, signature dining, conference and exhibition facilities, and well-appointed health and leisure amenities. Dedicated to guest-focused experiences, we aim to help modern business travelers be productive. Inspired and restored in pursuit of a successful work-life balance.Show More
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hotel overview picture
Last booked 1 hr ago
Highlights
Ideal location
Varied breakfast
Sparkling clean
Currency exchange
Most card payments accepted
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Amenities
Luggage StorageFree
Currency Exchange
Languages Spoken at Front Desk
Taxi booking service
Executive Lounge
Kids' Club
2 Restaurants
Indoor swimming poolFree
All Amenities
Property Description
Crowne Plaza Suzhou East Taihu is nestled in the heart of Suzhou Bay East, the business hub of Taihu New City. where it blends urban vitality with leisure and holiday fun. This creates a comfortable experience integrating upscale accommodation, signature dining, conference and exhibition facilities, and well-appointed health and leisure amenities. Dedicated to guest-focused experiences, we aim to help modern business travelers be productive. Inspired and restored in pursuit of a successful work-life balance.
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4.8/5
Excellent
Cleanliness4.9
Amenities4.8
Location4.8
Service4.8
All 733 Reviews
Surroundings
Metro: Suzhouwan East
(760m)
Metro: Songling Dadao
(1.8km)
Airport: Sunan Shuofang International Airport
(55.3km)
Train: Suzhou Railway Station
(27.4km)
Train: Shengze Railway Station
(28.8km)
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Rooms

Guest Reviews

Services & Amenities

Policies

1 King Standard
12

1 King Standard

1 Queen bed
50m² | Floor: 7-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Standard Room
13

Standard Room

1 Queen bed or 2 Single bed
40-50m² | Floor: 7-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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1 King Standard City View
11

1 King Standard City View

1 Queen bed
50m² | Floor: 16-22
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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2 Double Standard City Wiew
7

2 Double Standard City Wiew

2 Single bed
40-45m² | Floor: 16-22
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Upgraded Standard Room City View
11

Upgraded Standard Room City View

2 Single bed or 1 Queen bed
40-50m² | Floor: 16-22
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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2 Double Standard
7

2 Double Standard

2 Single bed
40-45m² | Floor: 7-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Executive Queen Room
7

Executive Queen Room

1 Queen bed
50m² | Floor: 18,22
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Grand Suite
9

Grand Suite

1 Queen bed
92m² | Floor: 19-22
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.8/5
Excellent
733 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.8
  • Location4.8
  • Service4.8
Average for similar properties in Suzhou
Most Mentioned
S‍h‍e‍n‍y‍i‍l
March 24, 2025
Located by the East Taihu Lake A new hotel opened in 2024 The lobby has a strong sense of design, and the waiting and resting areas are accompanied by Self-service tea, coffee, and fruit biscuits The room is spacious and bright, decorated with white piano panels Corner wall, large desk with special design The mattress and quilt have a strong sense of wrapping, and the comfort level is perfect The indoor lighting is soft, and the dimming control is humanized The dining part is particularly outstanding Executive Lounge Afternoon Tea, coffee + various tea drinks Cakes + meat items are abundant Afternoon tea is self-service The kitchen also replenishes food in a timely manner 17:00~ 20:00 Lounge Happy Xie Guang Dining Foie gras, caviar, abalone rice and various hot dishes Western cakes, breads and cakes are rich in variety Wine and drinks are varied and the service is in place The overall impression is good, and the dining part is outstanding The only regret is that I checked in and slept until 3 o'clock in the middle of the night I was suddenly awakened by the noise in the bathroom It turned out to be the loud noise of water flowing in the wall pipes It is estimated to be 100 decibels and last for about 20 minutes The next day, when I checked out, the lobby manager asked for my opinion on the check-in Learning about this situation, she also apologized and will make corrections
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 5, 2025
Located on the edge of East Taihu Lake, the room is exquisitely decorated and comfortable, breakfast and dinner are delicious, the price is very good, very suitable for family travel. The housekeeper Elsa contacted and added WeChat a few days in advance, the service is in place, I will go again next time if I have the chance!
Original TextTranslation provided by Google
i‍c‍e‍z‍h‍u‍z‍h‍u
April 7, 2025
The warm service has never left since the moment I walked in. When checking in, Xiao Zeng knew what you wanted before you even mentioned it. Xiao Zeng was beautiful and understood what you wanted. She must be praised [Strong] Thumbs up 👍🏻 I experienced the hotel breakfast for 2 days. I don’t need to sleep in here because the hotel’s delicious breakfast wakes me up early. How does the catering service team manage to make it delicious, delicious, exquisite, and meticulous? It really takes everything into consideration. During the holidays, there will be queues for hotel breakfast. Here, I see every employee and manager greeting the customers in line. Those who run around are trying their best to arrange seats for each customer as soon as possible. We saw it and said here that you have worked hard! Although we only experienced two nights, it really left us with such a wonderful experience. This experience is what makes us come back [Cover face] I am leaving the hotel today. Xiao Zeng sent a warm ❤️ greeting when checking in. Do you want to apply for a late check-out? It’s really warm [Hug] Thank you to every staff member of the hotel here, and look forward to meeting you next time [Wang Chai][Wang Chai][Wang Chai]
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 7, 2025
I heard that this is the ceiling of the restaurant in Suzhou Hotel, and it really lives up to its name! The reason for choosing this hotel during the Qingming Festival is that the catering here is very good. The boss started his catering business. The 888 package includes two self-service breakfasts and two self-service nights, which is super cost-effective! Elsa of the hotel called in advance to communicate. Because it was an anniversary, the hotel room was decorated in advance and a corner room was reserved with a good view! They also sent us a small cake! The room is separated from the static and dynamic, and the space is quite large. There are free drinks and snacks in the lobby on the first floor. There is also free mineral water available at any time in the elevator hall on each floor. The hotel swimming pool is quite clean and not crowded. Breakfast and dinner are very rich, and the food is not perfunctory at all! I found that I forgot to bring earplugs when I went to bed at night. I didn’t expect the hotel to provide them. The service is good! Having said so many advantages, there is one disadvantage, that is, the hotel air conditioning does not cool. The temperature outside is more than 20 degrees these days, and the hotel air conditioning is 25 degrees at night. It cannot be lowered. It’s a bit hot! I hope this can be improved!
Original TextTranslation provided by Google
h‍a‍p‍p‍y‍6‍1
March 25, 2025
The newly opened hotel is very good. First of all, I would like to thank Xiao Zeng at the front desk for helping me check in and answering all my questions. He also tried his best to meet my requirements. Thank you again for making me very satisfied with my stay. Secondly, the buffet has very fresh ingredients, many varieties, sufficient supply, and high cost performance. I will come again next time if I have the chance.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2025
The hotel is very good in all aspects. It was newly opened last year. The facilities are very new and clean. The reception staff on the first floor are very qualified. The drinks and snacks in the room wine cabinet are also free, and water is unlimited. It is worth mentioning that the hotel housekeeper Elsa this time provided excellent service. She informed me of the hotel's various conditions in advance before check-in. Because I was traveling with the elderly and children, she helped me arrange a relatively quiet and comfortable room in advance, and the family had a great time. Facilities: more trendy, electronic integration Hygiene: It can be said to be very clean Environment: One side of the hotel is a newly developed community, quiet; the other side is a large shopping mall, which meets the needs of eating, drinking and having fun Service: The staff are very enthusiastic and patient
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 4, 2025
Executive Lounge Benefits: I mainly wanted to experience the Executive Lounge. The foie gras caviar was good. There was an open-air garden with few people. The environment was very pleasant. The hotel was newly opened. The decoration was grand and stylish. The front desk service was very good. Especially Xiao Zeng, who printed a lot of papers for me. The takeaway robot can deliver it. It is cost-effective and recommended.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2025
Stayed for 2 nights. Because we had to share the same floor with other people, we only had twin rooms. Everything was OK. After all, the price was 700-800 per night. The only drawback was the air conditioning. The temperature outside dropped in the past 2 days, but the room was abnormally hot and the air conditioning could not be used. Other people in the same group had the same problem with the double bed room. I hope it can be improved.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 27, 2025
Facilities: Brand new, large rooms, very large lobby, very grand Sanitation: Clean and sanitary Environment: A bit British style, especially the floor tiles Service: The waiter is very enthusiastic, the service is in place, the price is affordable, and the breakfast is very good
Original TextTranslation provided by Google

Services & Amenities

Kids' Club
2 Restaurants
Indoor swimming pool
Children's Playground
Spa
Fitness Room
Meeting Room
2 Restaurants
全日制餐厅
Style: Buffet
Cuisine: American, Asian, British, Chinese, European
Open for: Breakfast, Dinner
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Thurs] 06:30-10:00, 17:00-20:30,[Fri] 06:30-10:00,[Sat - Sun] 06:30-10:30, 17:00-20:30
荣府中餐厅
Style: A la carte
Cuisine: Cantonese, Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 11:00-13:30, 17:00-20:30
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property 1 day in advance by phone

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 3 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Asian, Halal, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 84.00 (approx. AU$ 18.06) per person
Children over 1.4m in height
CNY 168.00 (approx. AU$ 36.12) per person
Adult
Buffet:CNY 168.00 (approx. AU$ 36.12) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. AU$ 107.48) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 241
Crowne Plaza Suzhou East Taihu is nestled in the heart of Suzhou Bay East, the business hub of Taihu New City. where it blends urban vitality with leisure and holiday fun. This creates a comfortable experience integrating upscale accommodation, signature dining, conference and exhibition facilities, and well-appointed health and leisure amenities. Dedicated to guest-focused experiences, we aim to help modern business travelers be productive. Inspired and restored in pursuit of a successful work-life balance.

Frequently Asked Questions

What is the cancellation policy at Crowne Plaza Suzhou East Taihu?

Typically, cancellations of Crowne Plaza Suzhou East Taihu can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Suzhou East Taihu?

Prices at Crowne Plaza Suzhou East Taihu vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Crowne Plaza Suzhou East Taihu?

No, Crowne Plaza Suzhou East Taihu does not offer airport transfer services.

What landmarks are close to Crowne Plaza Suzhou East Taihu?

Crowne Plaza Suzhou East Taihu is located in Suzhou, close to landmarks such as Suzhou Tagao Ocean Pet Pavilion, which is 1.5km from your search (straight-line distance).

Does Crowne Plaza Suzhou East Taihu have a pool?

Yes, Crowne Plaza Suzhou East Taihu has a swimming pool for guests to enjoy.

Does Crowne Plaza Suzhou East Taihu provide breakfast?

Yes, guests staying at Crowne Plaza Suzhou East Taihu can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian, Halal, Vegetarian.

Is there a restaurant at Crowne Plaza Suzhou East Taihu?

Yes, Crowne Plaza Suzhou East Taihu has an on-site restaurant offering American, Asian, British, Chinese, European, Cantonese, Chinese, Local cuisine.

What time are check-in & check-out at Crowne Plaza Suzhou East Taihu?

Crowne Plaza Suzhou East Taihu check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Crowne Plaza Suzhou East Taihu?

No, pets are not permitted at Crowne Plaza Suzhou East Taihu.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport55.94KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station27.36KM
Nearest Metro StationSuzhouwan East
Distance to Metro Station0.89KM
Average Price FromAUD234
Hotel Star Rating5