Lihua Grand Hotel

First of all, I want to say that the breakfast is really good, with a wide variety of dishes, a combination of Chinese and Western food, and many local Shanxi flavors. In particular, the young man in the restaurant, Wang Chuangping, always introduces the characteristics of Shanxi. It can be seen that he loves his hometown and the hotel. The hotel is located in the new district on the bank of the Fen River, with complete facilities, large rooms, warm and comfortable, and convenient parking. The hotel also provides free snacks and drinks, which is very friendly to travelers with children. In short, it feels like home.

Facilities: Although the decoration is not up to par with the current aesthetics, it can be seen that the hotel is trying its best to make up for the shortcomings. Taiyuan is too dry for me, a person who travels in the south. Humidifiers and air purifiers are provided in the rooms. Hygiene: Very clean and tidy, and the cleaning is very professional. Environment: Overall, it is very warm. My room does not have a street view. I also asked if I could change to the side with a street view. The hotel said that the street view side is a bit noisy and hot, and let us choose whether to change. Service: The hotel's service is perfect, and the service staff are very enthusiastic. The lobby manager An Guoqiang actively handled my breakfast request. I went to Taiyuan to watch Zhou Chuanxiong's concert. I didn't expect the hotel to have various support activities. I was very moved. I would like to praise the hotel's breakfast. I have also stayed in so many excellent hotels. Lihua has the best and richest breakfast. It brings together various specialties of Taiyuan and can also take care of the different eating styles of various countries. I eat super full every time. Wang Chuangping patiently introduces me to various ways to eat Taiyuan snacks. Why do I only have one stomach? (˵¯͒〰¯͒˵)

First of all, I would like to thank every staff member of Lihua Hotel. It is your meticulous service and gentle smiles that made us have a happy and pleasant stay experience! It is the patience, care and responsibility of every Lihua staff member that made us feel the warmth of home! In addition, I intuitively felt that every little detail in Lihua highlights Lihua's humanistic feelings and high-quality service management team. 1. Convenient check-in, smiling service throughout the whole process, gentle voice, patient answers, free room upgrade, considerate preparation of children's toiletries, and advance input of license plate number for easy access; 2. There are special staff to lead us to the floor room, and remind us of some surrounding tourist attractions and breakfast floors while walking, and the snacks can be ordered by the mini program. A very detailed point is that I was alone with two children, so a gentle female staff member led us upstairs. There was no embarrassment or discomfort, but it was very considerate and reassuring; 3. After entering the room, the staff quickly delivered welcome fruits, Tremella and Snow Pear Soup, and two sets of children's toiletries. In addition, the customer service lady also specially applied for a lot of snacks for the children and sent them up (One of them was a sister named Ma Chaoqun, and I didn't remember the name of the other one clearly). The children were very happy and said that I must give the hotel a big thumbs up! 4. The hotel is surrounded by beautiful environment, quiet and safe. You can see Yuanbao Lake in the community outside the window, and feel the breath of early spring. There is no noise at night and you can sleep all night. 5. The hotel room card pattern is Jinhou Bird Zun, which is the treasure of our provincial museum. It can let more people understand Shanxi and love this land with a long history and passion. 6. I accidentally discovered that there is an employee smoking area outside the hotel. The hotel mission is written on the bulletin board: "Dedicated to the happiness of all employees". I guess the staff at Lihua are very happy, otherwise how can they pass on such a happy and bright smile to every guest? 7. The staff of the fitness department and the restaurant are also very attentive. The caring greetings always make people feel warm. The shower will be adjusted to the appropriate water temperature in advance; the children are prepared with swimming armbands and swimming caps; the restaurant food is fresh and unique, and the service staff is meticulous and thoughtful... Every little detail has witnessed the silent efforts and hardworking and meaningless fighting spirit of the people of Lihua. Of course, I am also fortunate to be one of the witnesses! "Lihua, there is always unexpected warmth!" Finally, May Lihua Hotel be like a warm harbor, allowing every traveler to find the feeling of home and enjoy the joy of every stay; May Lihua Hotel's business prosper, and its service quality be improved to a higher level, and become a preferred place for travelers to spread by word of mouth; May every corner of Lihua Hotel be filled with happiness and tranquility, bringing guests an unforgettable accommodation experience, becoming a benchmark hotel in Shanxi, welcoming guests from all directions, and allowing more people to understand and love Shanxi!