Hotel Santika Premiere Garut

Hotel Santika Premiere Garut Reviews

Hotel Santika Premiere Garut

Jl. Cipanas Baru, Pananjung, Kec, Pananjung, Tarogong Kaler, Garut Regency, West Java, 44151, IndonesiaView Hotel Details
Hotel Santika Premiere Garut
Hotel Santika Premiere GarutHotel Santika Premiere GarutHotel Santika Premiere Garut
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Guest Reviews of Hotel Santika Premiere Garut

9.6/10
Amazing
66 review
Verified reviews
Location9.8
Amenities9.6
Service9.5
Cleanliness9.6
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All reviews(66)
Positive reviews(66)
Reviews with photos/video(33)
Awesome stay(22)
Great service(11)
Great swimming pool(10)
Delicious breakfast(9)
Loved the view(8)
Nando Muhamad
Superior Hollywood Room
Stayed in May 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jun 19, 2025
One of the best hotel in garut, breakfast was so good, the service was incredible
Erli Marliani
Deluxe Twin
Stayed in Apr 2025
Family
4 review
9.5/10
Amazing
Posted on May 18, 2025
Hotel’s location and ambience, unfortunately this hotel only has one lift.
Dita Ayu Astrini
Deluxe Hollywood
Stayed in May 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 26, 2025
We were first given a room with a leaking bathroom, but after reporting it to the receptionist, the issue was handled quickly and we were given a replacement room. The hotel was comfortable, with plenty of kid-friendly facilities. Breakfast was delicious, and the service was excellent—every hotel staff member we passed always greeted us with a smile. The only downside was that we had requested an anniversary message on the mirror via the app, but it wasn’t done. Other than that, if we ever come back to Garut, this hotel would definitely be our top choice.
Anonymous User
Deluxe Hollywood
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
Good hotel
Guest User
Deluxe Hollywood
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 5, 2025
Everything is good
teras
Stayed in Aug 2024
Couple
2 review
10/10
Outstanding
Posted on Sep 15, 2024
The best hotet with great view i love so it so much Breakfast very good too
Response from Property: Dear Mr/MrsThank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. With much appreciation,Santika Garut Hotel Management
miawmiaw123
Superior Hollywood Room
Stayed in Mar 2025
Couple
6 review
9.5/10
Amazing
Posted on May 10, 2025
Okayyyyyy goodddddddddd Pleaseeee maitainnnnnnnnnnnnnn
Qodri
Stayed in May 2024
Family
3 review
9.0/10
Great
Posted on Jun 16, 2024
Great Swimming Pool Great Mountain View
Response from Property: Dear Mr. Muhammad,Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. With much appreciation,Santika Garut Hotel Management
Novellina Febridian
Stayed in Jul 2024
Family
6 review
9.5/10
Amazing
Posted on Oct 26, 2024
One of hidden gem for staycation at Garut! Love the warm swimming pool, it usually get quiet in early morning plus the fresh and cool water of Garut make the swimming experience wonderful. Love the breakfast section. Though the food selection is almost similar to the other santika hotel, but the chef made it more tasty than the other! Choose the Mountain View room and didn’t disappoint a bit!
Response from Property: Dear Mrs. Vovellina Febridian,Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. With much appreciation,Santika Garut Hotel Management
william 182
Deluxe Hollywood
Stayed in Mar 2025
Family
31 review
10/10
Outstanding
Posted on Apr 7, 2025
Good stay in Garut area
Guest User
Superior Hollywood Room
Stayed in Apr 2025
Solo traveller
1 review
10/10
Outstanding
Posted on May 27, 2025
Overall bagus
yulie
Stayed in May 2024
Family
6 review
7.0/10
Posted on Aug 15, 2024
Good location. Cleanliness can be improved
Response from Property: Dear Mrs, YulieThank you for taking the time to share your #santikamoments. It is feedback and advices like these that we learn from and use to improve. We work hard to deliver an exceptional quality, quantity, and performance especially in the terms of cleanliness in the room during your stay, and it's apparent in this case that we fell short. If we could by any chance get the honor to regain your trust in giving the best “Indonesian Home” experience, we can assure you that we will do our best to give you the best #santikamomentsthat so many of our guests have grown so fond of.Warmest Regard,Santika Garut Hotel Management
Eric
Stayed in Nov 2023
Family
9 review
7.0/10
Posted on Dec 18, 2023
Good hotel. But lack of cleanliness, service is average
Response from Property: Dear Mr. Eric,Thank you for taking the time to share your #santikamoments. It is feedback and advices like these that we learn from and use to improve. We work hard to deliver an exceptional quality, quantity, and performance especially in the terms of service and cleanliness in the room during your stay, and it's apparent in this case that we fell short. If we could by any chance get the honor to regain your trust in giving the best “Indonesian Home” experience, we can assure you that we will do our best to give you the best #santikamomentsthat so many of our guests have grown so fond of.Warmest Regard,Santika Garut Hotel Management
Muhammad Syamsuzzaman
Stayed in Feb 2023
Couple
12 review
9.5/10
Amazing
Posted on Mar 5, 2023
Friendly staff,nice view,
Response from Property: Dear Mr. Muhammad Syamsuzzaman, Thank you for taking the time to share your #santikamoments. Your appreciation for the facilities and services we provided during your stay at Hotel Santika Garut. It has always been our motivation to continue to maintain and improve our quality, quantity and performance. We will ensure that your appreciation is conveyed directly to all management and staff of Hotel Santika Garut. We look forward to another opportunity to provide the best experience for Mr. Muhammad Syamsuzzaan at our hotel. Warm regards, Management of Hotel Santika Garut
Anonymous User
Stayed in Mar 2023
Business traveller
147 review
10/10
Outstanding
Posted on Apr 10, 2023
Nice Hotel, clean Room and Amazing Breakfast. Good job Santika Garut...Will come back next day...
Response from Property: Dear Mr/MrsThank you for taking the time to share your #santikamoments.Your appreciation on our Facilities and Food breakfast variety is what motivate us to maintain and keep improving our quality, quantity as well as our hotel performance. We can assure you that your appreciation towards our Hotel are well delivered to the aforementioned. We are gladly waiting for another chance to give you the best experience in our Hotel.Warmest Regard,Santika Garut Hotel Management