Sotetsu Fresa Inn Ginza Sanchome

The location of Fresh Inn is fantastic—just a minute away from the shopping mall and around a 4 to 5-minute walk to Ginza Metro Station. It takes about 6 to 7 minutes to walk to Ginza Sta., which is located downstairs of the mall near the 3 Coins store. From there, you can reach Narita Airport in 75 minutes. The staff at the hotel are nice, and both the check-in and check-out processes are speedy. You can even do self-checkout when you leave, which takes only about 30 seconds. Additionally, you can leave your baggage at the hotel; although they don’t have a concierge, the front desk staff will assist you. The room itself is small, but it is quite spacious for Tokyo, especially in Ginza. I was able to open my 29-inch suitcase easily. However, the room is quite old, and the restroom is especially outdated, featuring a bathtub with a shower curtain. The walls are plastic, which felt a bit odd to me. The bed is a double bed with very thin pillows and a hard mattress, making it difficult for me to fall asleep on my first night, even after a long day of travel. I brought my own bedding sheet, but I still developed some skin rashes during my stay, possibly due to the carpet or the towels—I’m not sure. There’s nothing inside the room, and you need to go to the second floor to get toiletries like shampoo, masks, tea bags, etc. They do provide filtered water, so there are no bottled waters in the room. Cleaning is done every three days unless you request maid service. I have been assigned to a higher floor, specifically the 8th floor of the 9-level hotel, which made me happy. However, since I traveled alone as a female, being placed in a connected room made me feel a bit insecure and uncomfortable. Breakfast is served on the ground floor, where the hotel's only restaurant is located. You have three options every day: shabu shabu, tofu shabu shabu, and a Western-style breakfast that includes pancakes, sausage, and eggs. These options don’t change, so if you plan to stay for two days or more, it’s best not to pay for breakfast. While the hotel is convenient due to its location, it’s quite old and needs a deep cleaning or renovation. I paid around 26800 yen per night (including breakfast but before tax), which I found to be quite costly, especially given the overall experience. For me, this hotel is only worth 15000 yen at most for one night.

We booked a city view rooms for my family and two other families, but all rooms have no view, just walls. I called the hotel concierge. They said the hotel is surrounded by buildings, therefore no views. Description for the hotel room must be updated. Amenities provided the lobby were useful.

Location is in the middle of ginza. Very convenience. Easy to get around Tokyo. The hotel room size is small which you should expect in Tokyo for this price range.

Value wise okay, designed for travelers that is just go to the hotel just to sleep. No amenities in my knowledge. But they give face moisturizing mask. That a plus for me

Very good and professional attitude and service. Receptionist always in good work ethics and professionality. Location perfect to access nearby shopping centre.

I love Sotetsu hotels. This was my 2nd time in this branch and I love it here so much. Best location for me because I love walking along Ginza. This location is so close to Ginza station and lots of restaurants in the area.