Hotels in Old Town Toronto, Toronto

Helpful customer service by Ms June. Clean place with full equipped kitchen. Highly recommended.

The room was clean and tidy, the front desk staff was warm, the service was thoughtful, the sea was on the side, the scenery was very good, I would stay here in the future, very recommended, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise

My stay at this hotel was the best experience I've had in Toronto. It's right in the absolute city center, making it super convenient for landmarks and shopping. A Chinese guy at the front desk was especially welcoming; even though I arrived very late, he proactively arranged a high-floor, quiet room for me and gave me plenty of water, which made me feel really warm and cared for. It's a shame I was only there for the weekend and spent most of my time out exploring, so I didn't get to enjoy the hotel as much as I would have liked. I'll definitely be back next time!

I’d like to start with the positives of the hotel. First of all, the location was excellent. As tourists, it was very convenient for us to get to all the main attractions around the city. I would also like to give special recognition to the service. We were truly impressed by how attentive and welcoming the staff were throughout our stay. In particular, the reception team and the café staff serving breakfast provided outstanding hospitality. Bar 45 also exceeded our expectations with exceptional service. Overall, the customer service was truly top-notch. What unfortunately disappointed us was the condition of the hotel itself. It feels as though the property has not been significantly updated since the 1970s. The old doors, outdated furniture, worn carpets, and poor lighting in the lobby create a sense of discomfort rather than luxury. This is definitely something that needs attention, as the current condition and renovation standards do not match the level and reputation of the hotel.

The room is spacious. Location is good, within walking distance to Eaton Centre, only 8 mins walk. You can also walk to the attractions at downtown like CN tower, City Hall, Rogers Centre….There are a lot of restaurants around, Japanese, Korean, western …. You can even find bubble tea shop within 3 mins walk. The hotel service is good, the waiters remember the drink I preferred on my second & the following days of breakfast already. They are caring.