Zereno Boutique Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Zereno Boutique Hotel
Health Protected
Aldea maya, Fraccionamiento, Aldea Zama Lote 3, Tulum, Quintana Roo 77760, Mexico
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With a stay at Zereno Boutique Hotel in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This hotel is 3.2 mi (5.2 km) from Tulum Beach and 3.9 mi (6.3 km) from Playa Paraiso.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 24 Reviews
Amenities
Outdoor Swimming PoolMassage RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Tulum International Airport
(40.7km)
Landmarks: Chabad Of Tulum
(450m)
Landmarks: Los Amigos Gym
(540m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
10
Superior King Apartment with Sofa Bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Superior Apartment
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Standard Apartment
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
17
Luxury Apartment with Private Pool
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Luxury Apartment, 1 King Bed with Sofa Bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Standard Apartment, 1 King Bed with Sofa Bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Towel
Check Availability
6
Deluxe Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews(24)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Andre
February 20, 2024
The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show.
Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom.
Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great.
The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.
OSBALDO
July 28, 2023
The property is very beautiful and secluded. The gentleman at the front desk was outstanding!
Sabrina
June 4, 2023
I enjoyed my stay at Zereno and highly recommend to stay here. Tulum beach is 10 minutes drive. The apartment was spacious and very clean. Everything to our liking
Guest User
February 27, 2023
We had a very wonderful experience at Zereno. Beautiful accommodation, new and very clean. We got free breakfast which is very sufficient for me to start the day. It is in a private section, gated community which made us felt safer. As for the service, yes, it is not a full service hotel but Daniel took care of everything we needed immediately. Daniel & the staff are just right to be in hospitality business. They are truly very pleasant host. They know how to treat their guests very well.
Guest User
February 9, 2023
First of all this is a beautiful place,unique and well managed by Daniel.I have been in several places in Tulum but Zereno is my No.1 From day 1 Daniel helped us to feel like home in this modern 2 floor apartment (305) the best view by the way from the 3rd floor.A/C working perfect,wiifii very fast in the all area,decor of apartment is very stylish as well.If you ask you can have room cleaning every day.Basicly any request we have had Daniel sort the problem out imidietelly.Zereno is located in Aldea Zama,new area with loads of security and new building only with 20 min walking distance to downtown (don't forget that downtown is 3 miles long )One more thing about deposit,we have paid only 100 american dollars,obviously deposit was returned after check out.Small swimming pool is like an additional bonus for Zereno. Definitely recommend Ps.Thank you Daniel for your hospitality and maybe see you next time. Rafal PL
joshua
February 5, 2023
The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!
Ryan
January 5, 2023
I liked that this property was quiet, safe and clean in a area that was central and close to both Tulum town and the beach areas. We had an issue with the shower upon arrival but it was fixed immediately. Service was great and staff was always there to help and call a taxi for us when we needed one.
Saira
October 30, 2022
You definitely need a car to stay here & it’s great if you’re working from home. It’s super quiet and I’m what seems like on a private road. I didn’t do enough research therefore didn’t realize the beach is far and so are restaurants. The room was beautiful though. There was a tv with no basic channels, only streaming services (Netflix, Disney, etc). We had to leave after one night.
Danielle
September 20, 2022
I absolutely enjoyed my stay! I went for birthday and the staff and location was amazing. I loved the natural light and jungle atmosphere. I would definitely book again.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 25
With a stay at Zereno Boutique Hotel in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This hotel is 3.2 mi (5.2 km) from Tulum Beach and 3.9 mi (6.3 km) from Playa Paraiso.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Massage Room
ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Show More