Shuangcheng Hotel

It is said that it is a government reception, the environment is very good, and it is about 20 minutes' walk from Grape Valley. It's just that the service makes people feel that it doesn't match the environment: the triple room we booked should be the kind with a sofa, but when checking in, the two beautiful girls at the front desk were chatting and asked me if it was a triple room. I clearly said it was, but when I got to the room, I found that it was a double room. How can three people sleep? I called and said that they made a mistake and changed us to a room on the same floor. OK, but when I went in, I found that there was no sofa. It was basically a triple room changed from a double room. There was only one bedside table, shared by two beds, and there was only one charging socket on it. The other bed had no bedside table and no charger to use! ! I raised questions at the time and asked us to wait. After waiting for about 20 minutes, there was no news. We were so tired from driving and wanted to lie down, and we still had a trip! So I called and said that I would not change it. Then I didn't want to get water from the car, so I thought about asking the waiter to send 3 bottles of water. The front desk said it was okay. After a while, I called again and said that each bottle would cost 2 yuan because there were already three bottles of water in the room. Why didn't you say it directly when you answered the phone? Are you not proficient in business? Moreover, we traveled all the way in southern Xinjiang, and the hotels we stayed in gave us 3 extra bottles of water. It's not that we have to pay for extra water. From the beginning, we were assigned the wrong room, the wrong room type, and then the waiting... the surprise we had when we saw the hotel environment before was gone. It was disappointing! The hotel facilities are also a bit old. They said it was their newest building. I hope they can improve their service and live up to their good reputation and good environment!

There was a smell of urine as soon as I entered the room. The bathroom floor was sticky to the soles of my shoes and had a strong smell of urine. The shower was full of yellow water when I turned it on. I suspected that the room had not been used for a long time. It was the last room on the first floor, and it felt like **... The breakfast had a rich variety and I liked it very much, but I was not satisfied with the sanitary environment.

The room is clean and tidy, the bed is comfortable, it is very quiet at night, the front desk service attitude is good, it meets the government reception standard, the breakfast is rich and varied, it is very close to Grape Valley, and there are shared motorcycles in the courtyard.

Very nice, quiet and clean, the service staff is warm and thoughtful, the front desk also upgraded our room. The breakfast is delicious.

I was almost dying of heat in Turpan. It was the first time I stayed in a hotel with such high temperature and no air conditioning. They said the air conditioning was under maintenance and there was no electric fan. I couldn't sleep all night because of the heat. They told me that there would be a fan the next day... I was speechless.

The environment is not bad. It is said that Buildings 2, 3 and 4 are government-designated reception conference buildings, and only Buildings 1 and 5 are open to the public. The facilities in Building 1 are older and the floor drain has a peculiar smell that cannot be dealt with. Poor service: The driver who introduced me lied a lot. He said that there was no toll station on the expressway. As a result, the road was bumpy at high speed. In order to rush for time, he said there was no need to go there and it was not good to see...; basic travel necessities such as plug conversion; charging Devices, etc. were not provided; the information on the check-out card was incorrect and the money was lost. I bought a souvenir room card for 50 yuan 😬 It’s hard to say how good the food was, maybe because of different tastes and habits... I rarely commented on it before, but the experience was just too uncomfortable , let’s vent out the truth 😂

The room environment is good, the service attitude is very good, it is a very satisfactory experience, there are many people staying, there are various types of rooms, and I also met several Internet celebrities. The food is average, it is recommended to improve the food, everything else is very good, I recommend everyone to come and experience it.

The tea bags and mineral water are very ordinary. I spent more than 700 yuan and drank 1-2 yuan of water. I feel a bit of a loss. The environment is very ordinary.

The room was clean and tidy, the bed was comfortable, and it was very quiet at night; the hotel environment was good, with a large courtyard covered with grape trellises, and the breakfast was good and provided a variety of fruits. Parking is convenient, and it is very convenient to drive to Kanjing, Jiaohe Ancient City, and Gaochang Ancient City~