Hmm... It was my first time traveling to Wonju, so after comparing several places, I decided on this place. The reason we rated it 3 points in the service area is because we requested a high floor & quiet room when making the reservation. Check-in took place around 5pm and we were assigned to the 5th floor. I had requested a higher floor, so I asked if there were any higher floors, and they told me that the highest floor was the 5th floor because they assigned rooms to customers who came first. So, when I made a reservation through Trip.com, I told them that I had requested a higher floor. At first, they said it wasn't listed, but after looking more closely, they said it was listed but they had missed it;;; He apologized and told me to take as many paid disposable items as I needed. When I made a reservation, I saw that I couldn't check my requests... The staff was friendly, but I was a bit disappointed with the hotel system. Other than this, the hygiene was clean and there was a styler, which was nice, but I was disappointed when I first checked in, so I probably won't use it next time.
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