To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.5
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All reviews(928)
Positive reviews(905)
Reviews with photos/video(240)
Friendly front desk staff(137)
Classy environment(84)
Delicious breakfast(54)
Well designed(53)
Well decorated(46)
Perfect for business trips(42)
Many amenities(38)
Awesome gym(11)
Negative reviews(23)
Qianshoubieli
Executive Queen Room
Stayed in Apr 2024
Couple
3 review
10/10
Outstanding
Posted on May 28, 2024
The students at the front desk have a good service attitude. The hotel accommodation is very good. It has been very good for seven or eight years. Thank you for the hotel. It's great.
Response from Property: 尊敬的客人,您好~衷心感謝您選擇下榻武漢金谷國際酒店。金谷感謝有您的相知與相伴,期待能在不久的將來與您相見!
Kühnl
Business Queen Room
Stayed in Apr 2024
Couple
4 review
10/10
Outstanding
Posted on May 9, 2024
Great hotel! Very nice interior and amazing service. Surprised us positive in many ways.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,金谷酒店等候您的來臨!不見不散哦!祝:笑口常開!
Guest User
American-Style Room (2 Beds)
Stayed in Jan 2024
Business traveller
4 review
10/10
Outstanding
Posted on Feb 29, 2024
The room was comfortable and clean, the service was excellent in both Chinese and English, the price was right, and the location could not have been more conveniently accessible to Zhongnan University of Economics and Law. I will definitely be recommending this hotel to other colleagues traveling to this part of Wuhan.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和讚賞,很高興能為您的出行帶來美好的時光,您的讚賞是我們進步的動力,我們熱切期待您的再次光臨!祝生活愉快!
Dr.Nawab Khan
Business Queen Room
Stayed in Jan 2023
Business traveller
1 review
10/10
Outstanding
Posted on Feb 12, 2023
Excellent service and staff of the hotel . Cleanliness is amazing and nice location. Excellent Cooperative staff and management of the hotel . I will strongly recommend for all foreigner and overseas who are professional business traveler ,solo visitors and friends visitor to Wuhan you must stay there you feel royal treatment . It was my best experience stay in harvest Minzu road Wuhan for two nights
Response from Property: Dear guests, thank you for your recognition of our hotel. We hope you can continue to choose our hotel next time and wish you a happy life,good luck!
Tom Maël
Business Queen Room
Stayed in Jan 2024
Solo traveller
9 review
10/10
Outstanding
Posted on Apr 21, 2024
Amazing
Response from Property: 尊敬的賓客:您好!感謝您對金谷酒店的鼓勵和推薦,金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Guest User
Business 2-bed Room
Stayed in Aug 2023
Travelling with friends
7 review
5.0/10
Posted on Sep 25, 2023
I called the front desk to ask for a quilt. The front desk first said that the service staff was off work and asked me to wait. There was no reply. The experience was very poor, I won’t choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to be a stop on your trip to Wuhan! A comfortable stay is the expectation of every guest when traveling, and it is also the goal we always strive for. The hotel has retrained and punished this waiter. The front office manager felt extremely ashamed. He reviewed it overnight and held an emergency meeting. I hope you will Give us a chance to make corrections, and all the staff at Jingu would like to express our deep apologies to you and wish you all the best and a happy journey!
Guest User
Queen Room With Lake View
Stayed in Aug 2023
Business traveller
6 review
8.5/10
Very Good
Posted on Sep 11, 2023
Overall pretty good. The location is close to the school. Brother Li Longlong is particularly enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to see that you had a wonderful experience during your stay. And take the time out of your busy travels to give such a wonderful review! Your compliments are our greatest motivation and we feel honored to be able to provide you with a particularly good stay. We are very happy to know that you are satisfied with Mr. Li Longlong and the hotel's location, facilities, environment, breakfast, and service. The hotel enjoys exclusive beautiful scenery of Nanhu Lake. The quiet, tree-lined environment makes it a hotel in the noisy city. of paradise. The rich and delicious buffet breakfast is the hotel's brand feature. It carefully provides fresh fruits and vegetables, sweet pastries, original cereals, various beverages, freshly ground coffee, and Hubei specialties such as hot and dry noodles. It combines Chinese and Western styles with local characteristics. Snacks to recharge your energy throughout the day! We look forward to your opportunity to stay at our hotel again and wish you a pleasant journey
Arthur-hoho
Executive Suite
Stayed in Jul 2023
Business traveller
4 review
4.0/10
Posted on Aug 24, 2023
The air conditioner couldn't lower the temperature. It was probably in disrepair. I was so hot that I kept sweating all night. This finally explained why the room was too big. This reason made me laugh! I didn't sleep all night. The two TVs in the suite were all broken. I asked the chef to check and finally said they were broken. I asked them to help deliver the takeout. They couldn't do it for various reasons. The experience is very bad!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you for your thoughtful review. We have shared your feedback with the relevant hotel departments. Please allow us to express our most sincere apologies to you. We also thank you very much for providing us with these valuable opinions. We hope to invite you to experience it again in the near future and provide you with better service!
Guest User
Business Queen Room
Stayed in May 2023
Business traveller
28 review
6.5/10
Posted on Jul 3, 2023
The previous guest locked the safe, which caused the safe to beep in the middle of the night. Housekeeping failed to deal with it, which ultimately seriously affected the accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you for your thoughtful review. We have shared your feedback with the relevant hotel departments. Please allow us to express our most sincere apologies to you. We also thank you very much for providing us with these valuable opinions. We hope to invite you to experience it again in the near future and provide you with better service!
Pangdudidi
Business 2-bed Room
Stayed in Sep 2022
Family
5 review
3.0/10
Posted on Oct 6, 2022
The facilities are old (the shower leaks, the exhaust fan is very noisy, the exhaust fan and the shower room lighting are on the same switch, and the exhaust fan cannot be turned off when taking a shower), the sound insulation is extremely poor, and the sanitation work is not in place (the small spoon in the picture is still used by the guests, and the service awareness and Hygiene awareness can be seen). The key is that the quality of the service staff is low, the hospitality is extremely indifferent, the service requirements cannot be met and the customers are not informed, and no one manages the delivery of the delivered food. All in all, a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and detailed review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to it. We will strengthen hotel management and improve hygiene and service. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Guest User
Business 2-bed Room
Stayed in Feb 2023
Other
1 review
3.5/10
Posted on Apr 7, 2023
The sound insulation is poor, the front desk can't solve it, and you can't check in at two o'clock. It makes people wait for a long time. It's a very unpleasant accommodation experience. It's perfunctory to ask the guest room to teach you how to iron clothes. It doesn't have the pattern of an international hotel. I will never stay here again
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to bring you a bad check-in experience. We will strengthen management and training. I hope you can calm down. Jingu thank you for your acquaintance and company, and look forward to seeing you in the near future !
Guest User
Business 2-bed Room
Stayed in Aug 2023
Business traveller
5 review
10/10
Outstanding
Posted on Sep 5, 2023
Very good hotel, clean and hygienic, good service
Original TextTranslated by Google
Response from Property: Hello, dear guest, I will read your review carefully, for fear of missing any sincere words. I am deeply moved before I finish reading it. I am touched by your thoughtful interpretation of Jingu International Hotel. This kind of kindness is really rare. The hotel has a variety of room types to meet your different needs. Smooth showers and Nanhu scenery are the hotel's brand features. The clean bathroom, intelligently designed shower system, and fast constant-temperature hot water bring a hearty bath and relieve fatigue during the journey. The hotel is located in a prosperous area, with first-class convenience for transportation, shopping, and business travel. Moreover, the hotel's enthusiastic staff will protect your travel. Your comments are not cold words, but heart-to-heart communication. Every patronage is a touch of the soul, and every review is the nectar of Xiaozhi's growth. We are always looking forward to your next stay. May your dreams come true
Guest User
Business 2-bed Room
Stayed in Jan 2023
Business traveller
85 review
2.0/10
Posted on Feb 11, 2023
The quality of the front desk receptionist is very poor! Receiving guests does not understand the order of service, and even spits dirty words and insults at guests. February 11, 2023 at noon
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to bring you a bad check-in experience. We have seriously criticized and educated the staff on duty and fined them. The review, I hope you can calm down, Jingu thank you for your acquaintance and company, and look forward to seeing you in the near future!
Guest User
Business 2-bed Room
Stayed in Jul 2023
Business traveller
8 review
10/10
Outstanding
Posted on Aug 28, 2023
Multiple stays, convenient and fast.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Jingu will be the warmest and unique one in your memories! Come back to Jingu often and wish you well!
Guest User
Business 2-bed Room
Stayed in Aug 2023
Family
6 review
9.0/10
Great
Posted on Sep 7, 2023
Generally, the bed is too bad
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and review. It is the continuous care and supervision of our customers like you that enable us to continuously discover problems in our work, improve and make continuous progress. From your review, we are sorry to see that you don’t like the hotel beds very much. All our beds are from King Koil. We have given feedback to King Koil Group. You can tell us what kind of beds you like. Oh, we will also tell the boss that expensive does not necessarily mean good, and we sincerely look forward to your visit again!