Kuqa Chaoshi Wanhua International Hotel Reviews

Quite unremarkable and lacked any distinguishing features. Service was mediocre. The windows in our high-floor 'city view' room were so hazy and dirty that there was absolutely no view. And it wasn't cheap either. It's only okay if you're just passing through for a single night. In the morning, the breakfast area was packed with tour groups, and the food selection was incredibly poor.

The hotel facilities are quite new, and the cleanliness is excellent. We particularly liked the family rooms, which came with comfortable mattresses and a well-designed bathroom featuring separate wet and dry areas. On the downside, breakfast was just average, and there were a lot of tour groups around. The location is also a bit of a distance from the old town.

## Pros: 1. The hotel boasts an excellent location with a massive parking lot, making it incredibly convenient for self-driving travelers. 2. The surrounding area is well-developed with a comprehensive array of amenities, including countless restaurants, supermarkets, fruit shops, and pharmacies, ensuring guests have no shortage of dining and shopping options. 3. The central air conditioning in the rooms is remarkably quiet – arguably the quietest in all of Southern Xinjiang. Even on the lowest fan setting, it produces virtually no noise, which is a huge benefit for light sleepers or those sensitive to noise at night. ## Cons: 1. The quality of service has noticeably declined since the hotel's initial opening. 2. There was an unpleasant odor emanating from the room's drain. 3. The towels provided were old and worn, and the toilet paper in the bathroom was of very poor quality. 4. The laundry room and gym are awkwardly crammed into a single small space with insufficient equipment. With only two washing machines, guests often have to wait in line until the early hours of the morning to do their laundry. It would be much more practical to remove two treadmills and add more washing machines.

This hotel deserves a massive thumbs-up! It was hands down the best hotel we stayed at during our entire journey. I made good use of both the laundry room and the gym. A special shout-out to the restaurant on the third floor – the food was delicious and so reasonably priced, I truly had a feast! You absolutely must try it!

The location is a bit far from the walkable historic district. The hotel itself has a grand feel. A big thank you to the lady at the front desk for upgrading my room! However, some in-room facilities felt dated. For instance, the shower hose leaked at its connection, and the bedside power outlet was so loose that plugs wouldn't stay in. Breakfast wasn't particularly good. Overall, the room was acceptable.

We arrived quite late, but overall the hotel's rooms were very good. It offered incredibly high value for money, being the most affordable hotel we stayed at throughout our Xinjiang journey. We slept very comfortably.

The hotel is very well-located and conveniently offers underground parking. The reception lobby is incredibly grand, stately, and luxurious. Our room was fully equipped, spotlessly clean, and featured a separate wet and dry area in the bathroom. The bedding was exceptionally comfortable.

The room was spacious and spotless, and the hotel also provides ample parking. There are also many dining options nearby, with Ma You Yu conveniently located downstairs, where we ended up eating twice. However, the breakfast was quite mediocre. The selection was limited and didn't really live up to the hotel's standards; there wasn't even any freshly ground coffee.

This is considered one of the larger hotels in the area. Its location is excellent, and parking is very convenient with both above-ground and underground options available. Downstairs, you'll find a supermarket and various restaurants, all at reasonable prices, which is a huge plus for convenience. Overall, it offers good value for money.

Honestly, the rooms themselves were alright. However, the dining area (on the second floor) was incredibly unhygienic. The floor was covered in water, and the restrooms looked like they hadn't been cleaned in years. That evening, we had dinner in private room 202 and ordered 4 bottles of Wusu Wheat White Beer. When the bill arrived, they'd charged us for 24 bottles – an overcharge of 20! Fortunately, I wasn't too intoxicated and caught the mistake on the bill. They just casually processed a refund, re-charged us, and thought a simple 'sorry' would suffice to fix such a blunder? Are all their problems conveniently blamed on temporary staff? The most outrageous part was the dining manager. He actually said that their hotel was just a 'typical Kucha hotel.' Was he trying to imply that this substandard level of service is acceptable for them? Or was he suggesting that Ctrip's recommendations are simply terrible?

The hotel was excellent! They even upgraded us to a family room for free. It definitely lives up to its five-star rating – truly luxurious and upscale. The mattress was just right, neither too soft nor too hard. Plus, there are plenty of great food options nearby, making it super convenient. We stayed for one night, and liked it so much that we came back for another night three days later!

The hotel room was spacious and bright, and well-equipped. The staff seemed a bit aloof. There were only two complimentary bottles of water in the room, which wasn't quite enough as my elderly companion drinks a lot. We were told there was a limit of four when we requested more. Breakfast was quite average. The staff were very prompt in clearing tables at breakfast, often taking plates before asking if we were finished. This might have been due to a language barrier. Despite these minor issues, my overall experience was quite positive!

We were truly delighted when the front desk staff noticed we had a child and proactively upgraded us to a family room – a wonderful and unexpected bonus! The room itself was clean and tidy, and it was evident the bedding was fresh for every new guest. Breakfast was delicious and plentiful, parking was convenient, and both check-in and check-out were smooth and efficient. Excellent experience overall! 👍

The hotel appeared upscale, but I was quite disappointed after checking in. The front desk staff seemed to lack a service-oriented mindset; three people were sitting there, yet only one was handling check-ins. It wasn't until I expressed my dissatisfaction that a young man finally came over to assist. The carpet in the room's hallway was covered with a messy layer of white cloth, and no staff member proactively offered an explanation for this situation. The room size was decent, but the layout was quite odd. The entryway served as a wardrobe, with the shower and toilet located on opposite sides of the entry hallway, and the vanity across from the toilet. This design meant one had to change clothes in the main room area after showering. Upon entering, there was a noticeable musty smell, which gradually dissipated after I opened the window for ventilation and turned on the air conditioning. The hotel appears to host many tour groups, and the breakfast was acceptable. The parking spaces were quite compact, which could pose a challenge for novice drivers trying to maneuver in and out.