Xizhou Garden Hotel

Xizhou Garden Hotel Reviews

Xizhou Garden Hotel

No.68 Erquan Middle Road, Wuxi, ChinaView Hotel Details
Xizhou Garden Hotel
Xizhou Garden HotelXizhou Garden HotelXizhou Garden Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Xizhou Garden Hotel Guest Reviews

4.7/5
Outstanding
1646 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1646)
Positive reviews(1635)
Reviews with photos/video(407)
Classy environment(308)
Delicious breakfast(198)
Convenient parking(99)
Friendly front desk staff(72)
Perfect for business trips(47)
Luxurious(30)
Great swimming pool(15)
Delicious buffet(12)
Negative reviews(11)
BUTT MUHAMMAD WASEEM
Stayed in Jul 2023
Business travellers
10 review
4.5/5
Great
Posted on Sep 22, 2023
It’s a good hotel. Good location. Have awesome place . Hotel lobby and breakfast area looks awesome. There is also swimming pool.
Guest User
Stayed in May 2023
Solo travellers
3 review
4.5/5
Great
Posted on Jun 2, 2023
Cathy of the front desk was very helpful in arranging a taxi for going to my next destination. Breakfast could have more items for non-Chinese guests, like omelettes and European pastries. Light was too low in the breakfast area, although the environment is pretty good.
Response from Property:  Dear distinguished guests, Thank you so much for choosing to stay at Xizhou Garden Hotel and sharing your stay experience with us! The issues occured during your stay have been reported to the hotel departments, we are committed to providing you with a warm and thoughtful stay experience.Sincerely looking forward to your visit again!
Haiwangbosaidong
Deluxe Standard Room
Stayed in Jun 2024
Friends
15 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Facilities: Complete and clean Sanitation: Clean Environment: Elegant Service: Warm and thoughtful A popular five-star hotel worth staying in, high cost performance, close to the city center, convenient transportation, many delicious foods nearby, beautiful scenery, and a great environment
Original TextTranslated by Google
6/7
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
gao6061
Deluxe Queen Room
Stayed in May 2024
Business travellers
46 review
5.0/5
Outstanding
Posted on May 12, 2024
I'm home again! Seeing this grand lobby! This is my first choice of "home away from home" every time I go to "Wuxi"! The hotel's "Manager Wang" is a very competent hotel management talent! She can remember every guest who has stayed there! She will help you arrange it in advance! So I said it feels like home! It is worth recommending to those who have conferences and events! But after booking with Ctrip, call the hotel to confirm! Find "Manager Wang" in advance and he will definitely help you arrange it to your satisfaction! This is the medical examination I have stayed in many times
Original TextTranslated by Google
Response from Property: Thank you for your heartfelt evaluation, your gentle smile and satisfactory comments are like the warm sun in winter and the breeze in summer, which give us hope and motivation, and carry our tireless patience and expectations for you. Thank you for your praise and support, and thank you for accompanying us all the way! Looking forward to meeting you next time, I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in May 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The entire hotel, whether in the lobby or in the rooms, is decorated in a very high-end style. There is a green park outside, and it is quiet and easy to fall asleep indoors. It must be said that staying in such a hotel has gone beyond the meaning of sleeping itself, and is also a kind of enjoyment of life.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The breakfast is rich, the dinner is also very good, high quality, with Wuxi's specialties, beautiful environment, good service, with five-star standards, and transportation is not far from the attractions
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Business Queen Room
Stayed in May 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on May 4, 2024
The lobby is really big. The moment you enter the door, you feel like you are in an exhibition hall. On the way to the room, you can look down to the dining area, which is quite shocking. The business bed is very soft and you can sleep soundly. The fragrance is fragrant. Next door, the bathroom has a bathtub. It is not too big.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Business Queen Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on May 9, 2024
The lobby is newly renovated, so it is very grand, but to be honest, the room has been renovated for a long time and can't keep up with the current needs. There is no socket on the side of the bed, which means that a person's mobile phone cannot be charged. The light in the room is too dim. The cleaning lady on the 9th floor is still very good. The breakfast is rich and satisfying, but there is no baby tableware. The waiters are also very nice. There is a Xiaohongli restaurant nearby. You must eat it. It's delicious.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We have always paid attention to the guests' experience during their stay, and actively improved our professional level and service standards, striving to make guests feel at home. We are sorry that we are still not perfect in some aspects. Thank you for taking your precious time to tell us our shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
Guest User
Business Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
Very good, booked during the May Day holiday. The front desk lady upgraded me to a business suite for free. The room is clean and fresh. 1. In terms of hygiene, there is nothing wrong with it, no mold spots, no dead corners 2. The sheets and towels are very comfortable 3. The breakfast is rich and the meal is comfortable 4. The sound insulation effect is good
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Opheliahuajuan
Deluxe Standard Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 3, 2024
Old hotel, but very clean, the internal facilities are also good, although the holiday is a bit expensive, the service is also good, I feel that the cost performance is very high, the breakfast is also good
Original TextTranslated by Google
6/8
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
yipiankongbai
Deluxe Suite
Stayed in May 2024
Family
7 review
4.5/5
Great
Posted on May 3, 2024
The family traveled on May Day and booked a deluxe suite and a business standard room. 😄, in order to be in the same building, the staff arranged it in Building 2. Building 2 was renovated in 2015, and the equipment and facilities are relatively old. The bathtub in the suite is very large, but unfortunately the drain is broken and the water cannot be blocked😓, so the children's idea of ​​taking a bath can only be forced to give up😅 Breakfast is on the fourth floor, the place is not big, the environment is OK, there are many types of dishes, and the quality is OK, but the overall evaluation of breakfast is just OK, it seems that it is not up to the level of a five-star hotel🤪 The hotel lobby is newly renovated, quite grand, and the landscape green plants may be Podocarpus, which is worth a lot👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our Xizhou Garden Hotel and sharing your stay experience! Guests can report any related problems encountered during their stay to the front desk in a timely manner. The hotel is staffed 24 hours a day. We will try our best to help you solve the problem as soon as possible. We are committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!
wangzaiHotKid
Deluxe Standard Room
Stayed in May 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel facilities are very good, five-star, hotel service standards, the first choice for business travel, family travel is also very good, thumbs up! I hope to stay again next time I go to Wuxi!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Deluxe Standard Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The rooms are clean and sanitary. The breakfast is a combination of Chinese and Western cuisine, with a bit of Wuxi characteristics. The hotel environment is high-end and more suitable for business meetings and family travel. There is a parking lot and a swimming pool.
Original TextTranslated by Google
6/10
Response from Property: Thank you for choosing our Xizhou. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is generally good, the service staff are very polite and have a strong sense of service. I stayed in Building 1, the room felt relatively new and should have just been renovated, the room was also very clean, the TV was large and looked very comfortable.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Deluxe Standard Room
Stayed in Apr 2024
Family
19 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel environment is very good. This is the most satisfactory hotel I have booked in Wuxi. The price-performance ratio is very high when booking on Ctrip. I will continue to choose your hotel when I come to Wuxi next time.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Xizhou Garden Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!