Gentlemen International Hotel

I drove here from Shanghai to Xi'an and stayed in Xi'an for five days. I had the highest expectations for this hotel, but was also the most disappointed. I booked a VIP executive twin room. The room I was given on the first day was room 1109. As soon as I entered, I felt dissatisfied. Such an expensive room was so poor. There were large stains on the carpet and the water in the bath was so small. Well, I can’t even wash off the foam on my hair. I haven’t even taken a shower. The wall plug doesn't work well, it can't be charged, and the refrigerator doesn't cool either. I arrived on New Year's Eve. I was so angry that I couldn't bear it, so I told the front desk of the hotel. They said they would change my room because it was already midnight, so they would wait until the next day. At first I wanted to move it to the next door, but the bath water on the entire floor was small because the hot water room was on the first floor. A female manager came over, looked at my order, and looked a bit off. She said she would help me change my room to 631. I was quite satisfied with it, so I went over. Then the more I thought about it, the more something was wrong. 631 was the VIP executive twin room I had originally booked. I compared the hotel pictures posted on Ctrip. It was obvious that the front desk gave me the wrong room, or they did it on purpose, 1109. It's a deluxe twin room, so the price difference is quite big. I told the front desk and they told me to talk to the manager. After a while, a man called me and said that the 11th floor was the executive floor and that the room I was given was correct. I said that the room I booked has 58 square meters, but 1109 does not have 58 square meters at all. Anyway, he said that the room was right and that he would give me breakfast at most. The breakfast was not delicious and I would not accept it. He was very arrogant and asked me to complain to Ctrip, so I complained. In the afternoon, the hotel manager called again, and still emphasized that the room was correct. I said that there were many young people, and it was normal for mistakes to happen. Just apologize, but they insisted that it was wrong. The most obvious thing about the room was the size of the room, and the size of the room. layout. He said that he would refund me at most half of the room fee for the first day. I said no, since I was not short of the money. The last half of the room fee was replenished by Ctrip. I give Ctrip a thumbs up. I uploaded the pictures and if you are interested, you can compare them. Numbers 1 to 4 are 1109. See if they are the deluxe twin rooms they introduced? Number 6 to 11 is 631. Is it a VIP executive twin room? There is another place that I am not satisfied with. I read the hotel Q&A and it said that there is a washing machine. However, the front desk said that there is only laundry service, which is to help us wash it outside. There is not even a washing rope in the bathroom. There seemed to be many kinds of breakfast. I used my points to get one, but it had no taste at all. Friendly reminder, their big buckets of mineral water are not given as gifts, they require money, hahahahaha Big bad review

The hotel environment and location are right next to Sajinqiao Street. It only takes a few minutes to get there. Thank you to the hotel for the free upgrade to the luxury suite. It is not comfortable and quiet. I will definitely stay here next time.

The room is large and very clean. The room service staff is very attentive. Breakfast for children is free. The surrounding area is very close to Sajin Bridge. The hotel is close to the city wall and is very convenient for subway and public transportation.

The hotel environment is very good and the transportation is convenient. The room is also very big.

The hotel is older, but it's clean. The TV is a bit small, and the room is relatively big. Because it's very close to Muslim Street and Guangren Temple, and very close to Yuxiangmen and the subway, I chose this hotel. It's also very convenient to eat nearby. , parking is available. It's just that the service is not in place, one of the elevators is broken, and the robots are not allowed to deliver food. There were four waiters standing at the front desk, but they didn't help deliver it. There will be no reminder about the Hanfu experience service.

Facilities: A bit old, the TV is very small. Environment: High-end and classy. Hygiene: Clean and sanitary, the beds are neat and clean. Very good experience. Service: Polite and thoughtful, the service is in place, which makes people feel comfortable. The explanation is clear and concise.