Anonymous User
May 1, 2024
The management and service are very poor! When I made the reservation, I asked if the kitchen could steam egg custard for my one-year-old child in the morning. They said yes, so I made the reservation. When I arrived for breakfast, I asked the waiter to bring the children's dining chair, but he didn't bring it. She just stood there for five minutes. I was speechless holding the baby alone. I went over to ask, but they didn't reply. They asked me to steam the egg custard. It was not ready after half an hour. They said it was spoiled. A hotel can't even steam egg custard! Yesterday, I asked about the freezer and said I would put some meat for the baby. The front desk asked me to go downstairs, but there was no one downstairs. I came up again and was speechless. Anyway, the whole experience was very bad! It's very hard to take care of the baby. They said they wanted to delay the check-out, but it didn't work. They were always dissatisfied. There were so many problems with breakfast. What were they? Semi-finished buns, freshly cooked rice noodles, and let the people who came later take them away. I was speechless! The management was chaotic! Black once! Compared with other hotels, the gap is too big. Even three-star hotels are not as good as the environment. As a parent-child hotel, everything is bad! The kitchen staff was unwilling to cook beef for the baby. Very bad, very bad
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