Anonymous User
August 4, 2024
What was quite surprising when I first checked in was that I was given a free room upgrade even though I checked in late. As a result, a series of services later made me regret staying in this hotel. I stayed for two nights. When I returned to the hotel the next day, I found that my toothbrush and toothpaste had been cleaned away... After asking the front desk several times, I was told that the room cleaning staff threw away the toothbrush they thought was the hotel's own. This is outrageous. The toothbrush I brought with me is obviously different from the one in the hotel... I used my own toothbrush because I was not used to the hotel's toothbrush. As a result, the hotel dealt with it by giving me a few more toothbrushes from the hotel... Also, I lived on the ninth floor, and the shower water temperature was very unstable; it was not constant temperature. The shower water went from cold to hot and back to cold for two nights, and the water wasn't even hot on the second day...
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