Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)

We cannot understate how wonderful of an experience we had at this hotel. To begin with, the room that we were given was practically spotless and well laid-out; on top of that, it came equipped with voice-control features which could turn off the lights, close the curtains, or adjust the air-conditioning at our convenience. Throughout our 4-day stay, we did not experience any major inconveniences whatsoever - the room was comfortable, cozy, and a relief to be in after a long day of scaling hundreds, if not thousands of steps. However, the main highlight which brought our stay to another level was the hospitality. The warmth and kindness of the staff made us feel like we were truly at home, to the point where we extended our stay by a day. They had an undeniably incredible knowledge of the weather conditions and routes in the major tourist attractions around the town. Not only did they help us work out the confusing routing around the attractions, especially when landslides blocked key roads, but even helped us book the tickets, checking in on us via text message. When we would arrive back to the hotel, we would occasionally hear a knock on our door - it would be a staff member giving us complementary spreads of grapes and plums. In particular, Li Yen was extremely helpful and hospitable throughout our entire stay, always there as a way to seek clarification and support for planning our activities. Overall, while the hotel room was comfortable and pleasant, it was the service, conviviality, and altruism of the staff that elevated this experience from a 5/5 to a 6/5. If given the opportunity, we would certainly return to this hotel.

Staffs were super friendly, assisted in purchasing tickets beforehand and explained how to tour around in detailed. Desserts and teas were always served whenever we are in the hotel. Limited choice for breakfast. Hotel located approx 20mins walk away from the Zjj national park entrance.

The hotel was really good and especially the hotel host. She deserves 10/5 stars, no doubt! Fantastic experience with her. However, there were some bad things with the hotel itself that honestly has to be mentioned. The breakfast buffet closed early some days (before scheduled time). There was a lot of dust in the room Due to insufficient cleaning. And also one of the days i was there, the house cleaning did not fix my room

We had a wonderful stay at this hotel, which is perfectly located for visiting Zhangjiajie National Park. Being so close to the park entrance allowed us to start our hikes early in the morning, making the most of our days. The staff were exceptionally kind and attentive throughout our stay. One young woman in particular went out of her way to make us feel welcome—she was incredibly sweet and helpful. We felt truly pampered, with thoughtful touches like complimentary fresh fruit, tea, and local sweeties. The hotel itself was clean and comfortable, providing a relaxing retreat after long days of exploring. We would definitely recommend this place to anyone visiting the area!

Some may consider this location as an advantage, however it is too noisy with all that hustle and bustle around, the building itself has a lot of businesses inside apart from the hotel itself, so there are always a lot of people. It is also not too new, it seemingly welcomed a lot of guests already. I can’t say it’s ultimately bad , but there are definitely much better options for the price

Absolutely amazing hospitality and service. Unable to fault this place. Prior to arrival a housekeeper/host will reach out to you via WeChat, they can help with bookings and itineraries. This homestay is also next to the Charming XiangXi performance would highly recommend a visit there too!. Our host was FeiFei or 狒狒. She was the best, they have 1 dog and 1 cat who are absolute darlings. Unbelievable service during downtime, they cook you food over the roaster and tea. Would come back again and again.