Oasis Holiday Inn (Zhangye West high-speed rail station)

Oasis Holiday Inn (Zhangye West high-speed rail station) Reviews

Oasis Holiday Inn (Zhangye West high-speed rail station)

No. 31 Minle South Road (West Side of Ningheyuan Community), Ganzhou District, Zhangye, Gansu, 734000, ChinaView hotel details
Oasis Holiday Inn (Zhangye West high-speed rail station)
Oasis Holiday Inn (Zhangye West high-speed rail station)Oasis Holiday Inn (Zhangye West high-speed rail station)Oasis Holiday Inn (Zhangye West high-speed rail station)
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Guest Reviews of Oasis Holiday Inn (Zhangye West high-speed rail station)

9.2/10
Very Good
1868 review
Verified reviews
Location9.3
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(1868)
Positive reviews(1840)
Reviews with photos/video(699)
Large rooms(160)
Friendly front desk staff(146)
Many amenities(134)
Easy to get around(131)
Delicious breakfast(107)
Convenient parking(107)
Close to train station(42)
Negative reviews(28)
Gee_the_explorer
Holiday Room (2 Beds)
Stayed in Sep 2024
Solo traveler
25 review
10/10
Outstanding
Posted on Nov 5, 2024
Worth it for the price. The staff is very accommodating and helpful. The place is surrounded with restaurants. It is close to the railway station.
Response from Property: 酒店【地址位置佳交通方便】,距【張掖西】高鐵站1.3公里;【院內免費停車】【標準車位100個】【有電梯】【安靜舒適】【環境優雅】【房間很大】【性價比高】【購物方便】,臨近【張掖大佛寺】【張掖市博物館】【木塔寺】【張掖夜市】等景點,是您出差和旅遊下榻的好選擇!
Rohde
Holiday Xinyi Double Bed Room
Stayed in May 2025
Solo traveler
126 review
8.0/10
Very good
Posted on Jun 12, 2025
Great place. Communication is a disaster. Aircon is set at 27 degrees!!!
Response from Property: 尊敬的客户,感謝您入住綠洲假日酒店並分享您的入住體驗。我們一直致力於為每一位客人提供更好的服務。對於您提到的空調問題,我們已經及時反饋給工程部,並在您下次入住時為您提供更好的入住體驗。感謝您選擇入住新綠洲假日酒店酒店,希望此次經歷不會影響您對我們的信任。期待您下次入住時再次為您服務。
Guest User
Holiday Room (2 Beds)
Stayed in Apr 2024
Couple
9 review
7.0/10
Posted on May 22, 2024
Positive: Overall, the hotel is good. The room is spacious, and the staff is attentive and friendly. We had some issues with the room's electrical system, and they resolved it quickly. Additionally, they offered us a fruit tray for the inconvenience. The room and sheets are clean. The WiFi works perfectly. Negative: It is a bit far from the center. We booked a non-smoking room, but the room smelled of cigarettes. There is no gym and laundry service, unlike what is advertised in the available services on Trip.com. Guests smoke in common areas like the entrance hall, elevator, and hallways.
Response from Property: 尊敬的貴賓您好!感謝您對酒店的評價與支持,看到您如此走心的點評甚是欣慰,肯定的話語讓我們的堅持有了意義,我們將不斷提升服務品質,迎接每一位遠道而來的你! ! !對於您提出的無煙問題,由於酒店整棟樓還有其他商家,導致無煙問題得不到完全控制,希望您能理解,也再次歡迎您以後常來張掖遊玩!
Guest User
Holiday Room (2 Beds)
Stayed in Apr 2024
Traveling with friends
25 review
8.0/10
Very good
Posted on May 13, 2024
A bit pricey but ok for non-smokers travelers like us. It would be great if they keep the public areas free of smoke.
Response from Property: 親愛的賓客您好!真的非常感激您對我們酒店的喜愛和信任!我們會不斷努力,為您提供更優質的服務,讓綠洲酒店在這座城市裡一直熠熠生輝,期待您的再次光臨!笑口常開,期待與您不見不散!
Guest User
Holiday Room (2 Beds)
Stayed in Mar 2024
Solo traveler
4 review
10/10
Outstanding
Posted on May 2, 2024
I stayed at this hotel for 6 nights. It is very closed to the Zhangye West station. The breakfast buffet was OK, room was clean and spacious, hotel staff were friendly and helpful. I really enjoyed renting a shared bike in front of the hotel and rode it around town. Zhangye is a pedestrians and bicyclists friendly city. The National Wetland Park is worth visiting using a shared bike.
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。張掖是一座美麗的城市,歡迎您以後常來,我們很期待與您的下一次相遇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Guest User
Holiday Room (2 Beds)
Stayed in Mar 2024
Solo traveler
10 review
7.5/10
Posted on Apr 18, 2024
Room stated non smoking in the Trip .com but actually turn out to be smoking room. Misleading advertisement ....be aware for those non smoking customer
Response from Property: 非常感謝您指出問題 我們已經在着手處理相關問題了 如果下次還來的話 我們一定會做的更好,期待您的再次光臨,祝旅途愉快!
Guest User
Holiday Room (2 Beds)
Stayed in Apr 2024
Couple
59 review
10/10
Outstanding
Posted on May 18, 2024
Great stay, incredible value for money and can host foreigners!
Response from Property: 尊敬的客人您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,希望下次能夠收到您的滿分點評,期待您的再次光臨,祝您開心的度過每一天!
packspace
Holiday Room (2 Beds)
Stayed in May 2025
Couple
32 review
9.0/10
Great
Posted on Jun 19, 2025
I can't help but say it! The basic conditions of the facilities are still OK, but it feels like no one manages it well! For example, the sink faucet and shower head should be checked and repaired a little bit to make it work! But it seems to be waiting to die. And the room price is a mess! I don't know why? Is this the northwest style or the platform problem? If the price is chosen at the right time, the cost performance is still good! The location is good, there are many restaurants around, and the transportation is more convenient. Parking is available.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you have seen will continue to improve. Regarding the price issue you mentioned, it should be that the platform has adjusted the room rate. Our hotel will also further strengthen management and strive to bring you a better experience and service. Please believe that we want to do more for our guests.
Guest User
Holiday Room (2 Beds)
Stayed in Jul 2025
Traveling with friends
2 review
1.0/10
Posted on Aug 7, 2025
How can this hotel get a 4-star rating? The rooms are old and run-down, and the bathroom feels like a guesthouse. The lobby is incredibly dim and dark, not even close to the standards of a 4-star hotel. The staff are also incredibly rude, which is really frustrating. A room costing just over 300 yuan is just like a hotel. I came here expecting a star-rated hotel, but I didn't get the feeling at all. Facilities: Poor Cleanliness: Poor Environment: Poor Service: Poor
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry to hear that your stay was so unpleasant. We are well aware that as a four-star hotel, we should provide every guest with a comfortable, clean, and attentive service. However, it is clear that we did not meet your expectations in this service, and we are deeply sorry for this. The hotel is constantly developing, and the facilities you see will continue to be improved. We also conduct regular self-inspections and self-inspections in order to provide better service. Regarding hygiene issues, we will definitely strengthen management and pay attention to details of hygiene. Please allow us to express our most sincere apologies to you! Our hotel also attaches great importance to this situation. Thank you for your tolerance and understanding. We hope to give us the opportunity to serve you again. We look forward to your next visit and wish you a happy life! Wish you: happy every day!
Guest User
Selected Themed Family Friendly Room
Stayed in Dec 2024
Family
50 review
4.0/10
Posted on Feb 4, 2025
The area around the hotel is relatively deserted, probably because it's the off-season and there aren't many people. I booked a family room, but the window glass was cracked... I reported it to the front desk, but they said there were no other rooms to change to (is business really that good in the off-season?). They sent a repairman to take a look, but he couldn't do anything except stick it shut with tape... I didn't dare let my wife and child sleep by the window, so I had to sleep alone. Moreover, the cot had no mattress, only a hard quilt. Since I had to sleep with my face facing the broken glass, it's naturally hard for me to give a good review. I hope the hotel understands!
Original textTranslated by Google
Response from Property: Dear guest, we are deeply sorry to hear that your stay was such an unpleasant experience. We understand that as a four-star hotel, we should provide every guest with comfort, cleanliness, and attentive service. However, we clearly did not meet your expectations on this occasion, and we are deeply sorry for this. Regarding the room glass issue you mentioned, we have already requested a replacement. However, due to the limited availability of only three family rooms, which were fully booked that day, we were unable to offer you a room of the same type. We apologize again for your experience and sincerely hope to receive your understanding. If you have any further comments or suggestions, please feel free to contact us and we will be happy to assist you.
Guest User
Holiday Xinyi Double Bed Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 13, 2024
The hotel's equipment and facilities are designed to be very user-friendly, taking into account the actual needs and usage habits of the guests. For example, the sockets in the guest rooms are reasonably located, which is convenient for guests to charge and use electronic devices; all kinds of necessary equipment for a four-star hotel are available, the room items are very comprehensive, and a midnight snack plate is also provided, which is really thoughtful! The signs in the public areas are clear and concise, allowing guests to easily find where they want to go; at the same time, the hotel also provides 24-hour room butler service and luggage storage service, which provides great convenience for guests' travel. The sanitation service environment is quite good, relatively convenient, and quiet, and you can sleep well. In short, this is a very satisfactory accommodation experience. A family that provides service with heart!
Original textTranslated by Google
Response from Property: Thank you very much for your recognition of Oasis Holiday Hotel. We are very happy to receive your praise. At present, all the equipment and facilities of our hotel have been rectified, and some of the facilities and equipment have been renovated and maintained. All the induction lights have been replaced with physical switch lights, and all the shower facilities have been replaced. The water flow engineering department has uniformly repaired and maintained them. The water output is large, and the hot water supply is sufficient and fast. The geographical location is superior, very close to the high-speed railway station, and there are many snack bars around. The facilities are complete. Looking forward to your next stay.
Guest User
Holiday Xinyi Double Bed Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 3, 2024
I had the honor to stay at this Oasis Hotel this time. I didn't expect it to be a very pleasant and satisfying experience. From booking to check-in, and then to check-out, I felt very comfortable throughout the whole process. Environment: The hotel's location is very advantageous, a few minutes away from the high-speed rail station, and the transportation is very convenient. It is convenient to the city center or surrounding attractions. Moreover, the surrounding area of ​​the hotel is relatively quiet, and it is very convenient to eat, drink, live and travel. Facilities: The hotel lobby is spacious and bright, elegantly decorated, large and clean, the tea bar is also very good, and all kinds of equipment are comprehensive. The room is spacious and bright, and the layout is very warm and comfortable. The bed is moderately soft and hard, which makes people have a good night's sleep. Moreover, the room is also equipped with a footbath, a humidifier, air conditioning, TV, safe, etc., which is very convenient to live in. What surprised me most was that the hotel's laundry room is so good and convenient! Service: The service staff at the front desk are enthusiastic and professional, and they are also very beautiful. The check-in speed is fast. They also provided us with a detailed introduction to the hotel and sent me surrounding tourist information and food and drink guides. There are really not many hotels that are so thoughtful and considerate. Hygiene: Clean and tidy, cleaned every day, and the housekeeping staff is very qualified, helping us fold our clothes and organize our belongings. Overall, the experience of staying at this Oasis Hotel was excellent. Whether it is the facilities, services or environmental hygiene, I was surprised. Highly recommended to everyone!
Original textTranslated by Google
6/8
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Holiday Xinyi Double Bed Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 2, 2024
This hotel has very convenient transportation and a very good environment. There are many delicious foods in Zhangye, and every dish is mouth-watering. The facilities and equipment in the room are also very good, and the heating is very hot. The front desk clerks and room attendants are very enthusiastic. The hotel has added a footbath. After a tiring day in winter, it feels very comfortable to soak your feet. I am very satisfied with this stay and will stay here again next time I go to Zhangye.
Original textTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance. You chose us by chance. There are too many choices in life. Every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again! Oasis Holiday Hotel is your eternal home in Zhangye. Looking forward to meeting you next time!
Guest User
Holiday Xinyi Double Bed Room
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Nov 3, 2024
On this Qinggan Grand Ring Tour, we stayed in a relatively comfortable hotel. The room was large, well-equipped, clean and tidy. Because we arrived at the hotel late at night, we were given late night snacks and drinks to pacify our stomachs, as well as two extra bottles. water. The next morning I went to the restaurant for dinner. The restaurant was large, warm, clean and tidy. There were hot dishes, cold dishes, fruits, dessert breads, milk and soy milk coffee, steamed buns, rice porridge, and everything was full. Anyway, I'm happy.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Zhangye Oasis Holiday Hotel will continue to work hard to do better and look forward to your coming! See you there! Wish you: always smile!
Guest User
Holiday Xinyi Double Bed Room
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Sep 20, 2024
This service, this environment, this price, what else can I say, it must be a five-star review! Helped us carry our luggage, delivered things, and printed documents for free. It warmed our hearts. They were very professional and enthusiastic. We had no choice. It was a very comfortable and heart-warming stay.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home while staying at the Oasis Holiday Inn. We look forward to your coming again to review our progress and wish you a happy day