Yifenxiangyupai
April 6, 2024
Don't come to this hotel unless you really can't find a hotel to stay in. There are many reasons. 1. When I first entered the lobby, there was a strange smell or the smell of cigarette smoke, not to mention the smell in the elevator; 2. I chose a large bed room with a lake view. The room was very simple. With the pictures, it is difficult to imagine a room worth more than three hundred or four hundred dollars. , the bedside table is a wooden bench higher than the floor? The table next to the wall doesn't even have a chair. Is it intended for people to stand and use it? What's even more outrageous is that there are steps at the entrance? 3. When we saw a room like this, we immediately took our luggage to the front desk and asked to change rooms. The front desk was willing to change rooms, and then explained plainly that there were only two rooms left, and they all had this layout. According to my understanding, it was very It’s hard to imagine that a normal hotel would allow customers to stay in such a room. Even if we were the last ones to check in, you still dare to let customers stay in such a room type. Are you a lucky customer in a random draw or a customer who is easy to bully? (Digression: After all, this is a Vienna hotel, so I didn’t pay attention to reviews. After changing rooms, I checked past reviews of this hotel. The negative reviews were basically fair) 4. Changed to a lake-view twin room Finally, one pillow had a scary red mark, another pillow had holes, and there were unknown mold stains on the wall. The bathroom door and bathroom wall were leaky; 5. We took our luggage and went upstairs to check in, and then went back. Go to the front desk to change rooms, and then go upstairs to check in. People who are already very tired have to go through this kind of trouble when checking in, and then there is no compensation. It seems that you are unlucky if you randomly get a bad room. The hotel has no fault. I have never encountered this. A chain hotel with poor room service and no service. Chain hotels don’t seem to care about their brand reputation. It makes people wonder if other Vienna hotels have such low standards.
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