Hotels in Zhengzhou East High-Speed Rail Station Area, Zhengzhou

The south-facing room at the hotel was incredibly noisy. Not only was there constant noise from the elevated highway, but there was also a warehouse downstairs. On the night I checked in, they happened to be unloading goods, which continued until the early hours of the morning. I barely slept a wink that first night. The next day, I reported the issue to the hotel, and they moved me to a north-facing room on a higher floor, which was a significant improvement. The hotel seriously needs to improve its front desk staff training. When I checked in on the first night, I specifically requested a quiet room, yet I was still assigned an extremely noisy one. Then, on the third day at check-out, the short girl with glasses at the front desk spoke so quietly that I couldn't understand anything she was saying. She didn't volunteer any information unless prompted. The most baffling part was when she asked if the amount on the payment slip needed to match the invoice amount!?! I've traveled for business countless times, and this is truly the first time I've encountered such an unprofessional front desk agent. On top of her soft voice and unprofessional service, her questions were simply absurd. They really need to step up their staff training; honestly, maybe just get her a microphone 😅. While the hotel's location is indeed close to the train station, it's a 12-15 minute walk. Given the hot weather, I'd rather choose a slightly further hotel for a quieter stay.

The room is clean and hygienic. The service attitude of the front desk brother and sister is very good. It is the first choice for business trips

Service: First and foremost, a huge thank you to staff member Xiao Huo. He contacted me a day in advance to confirm my needs and even upgraded my room. He was incredibly prompt in answering all my questions. The lounge staff were also very warm and welcoming. Facilities: The new InterContinental truly shines, boasting excellent amenities and beautiful design. The lounge also offers fantastic views. Both InterContinental properties in Zhengzhou maintain a good standard. However, the surroundings of the Dennis InterContinental are quite run-down, and the views aren't impressive. The Zhengdong InterContinental, on the other hand, is excellent, offering genuinely good views. While the amenities here are slightly less impressive than at the Dennis InterContinental – for instance, the TV and sound system aren't quite as good – these minor shortcomings are easily overshadowed by its many strengths. For breakfast, the Roujiamo (Chinese burger) and noodles were delicious. While the selection of stir-fried dishes was a bit limited, the overall quality of the breakfast was still very high.

The hotel is conveniently located, close to the high-speed rail station, subway station and provincial orthopedic hospital. There are supermarkets, pharmacies and restaurants around, and it is very convenient to the central city and major scenic spots. The hotel is luxuriously decorated, has an underground parking lot, spacious and clean rooms, powerful air conditioning, timely and clean sanitation, and provides sufficient drinking water every day. The bathroom is divided into dry and wet areas, with plenty of hot water, making bathing very convenient. The price is very reasonable among hotels of the same level. I have to say in particular that the pick-up and drop-off service is considerate and thoughtful. Our group of six had just arrived in Zhengzhou, so we called the front desk to request a pick-up just to give it a try. When it was almost time to get off work, the hotel chef braved the heavy rain and traffic jams to come to the high-speed rail station to pick us up and help us with our luggage. It was really touching. Overall very satisfied, the service is thoughtful and meticulous, cost-effective, worth recommending! I will stay here again next time I come to Zhengzhou👍👍👍

I was on a business trip and passed by Zhengzhou. I found a treasure hotel near the East Station. As soon as I entered the lobby, I felt a strong youthful and active atmosphere. From the colorful decoration style of the lobby to the sweet greetings of the front desk lady, I recharged my tired body and mind for a day. The hotel's facilities are really complete, with a gym, laundry room, public computers, and even a book bar where you can borrow books! The bed in the room is also very comfortable to sleep on, not too soft or too hard, just right, and there is a mobile desk and a very comfortable office chair. The front desk lady told me that it was a special ergonomic chair of Huanpeng, which is more comfortable than the one in my office. I plan to buy one back. The breakfast is very rich, and there are Henan's special spicy soup and fried dough sticks. It was a very good business trip experience. I will probably choose this Huanpeng in the future!

這次出行真的是一次很棒的體驗。 本人住了很多家酒店，錦江旗下，華住會旗下，優享會旗下，那麼多酒店，我覺得這次的體驗感真的是可以説是最棒的一次了。 1.服務方面:服務主管很認真負責，幫我免費送洗衣物三次。而且態度一直很好。 前台小姐姐真的很認真負責，不僅送了迎賓水果還有免費早餐，我凌晨一點多出去的時候，還有兩位小姐姐在值班，我凌晨三點回來，她們聽到聲音還會主動起來，我都不好意思了。 2.環境方面:新開的酒店，很乾凈，不衹是因為新開的，我是昨天晚上入住的，今天早上吃早飯的時候，讓客房幫我打掃了房間，真的很細緻很細緻，每家酒店其實都有不同程度的打掃不認真不仔細的時候，但是這家酒店真的很認真，衞生無可挑剔，這一點超越了很多很多家酒店。 3.設施：智能馬桶很好用，前台有高端送餐機器人，一看就是新款的，還有免費的咖啡機，早上在咖啡機來上一杯熱牛奶，真的很舒服，出來旅遊是希望開開心心的，在這家酒店，真的體味到了家的感覺。 4.消費者體驗方面:鄭州市屬於新一線城市，各種設施都在快速發展當中，美豪連鎖酒店屬於中高端酒店，鄭州市內新開的中高端酒店很少，衹有三四家，我都去過，這一家無論是從環境，衞生，設施，服務，都可以排到第一名。 5.前台小姐姐前後給我送了很多礦泉水和衞生紙 客房小姐姐也用他們酒店專屬手提袋給我裝的衣服，真的很好看，質量也很好。 這次出行體驗直接拉滿

The front desk service was very good. When they saw me traveling with children, they took the initiative to give me a small gift. Before I left, they chased me out and gave me a souvenir. They also called me back later, but I was busy at the time and hung up quickly. The hotel is very close to the subway entrance, making travel very convenient. It is only a few subway stops away from Zhengzhou East Station. The only drawback is the lights in the room, except for the bathroom, can only be switched on and off by spotlights and light strips, and the function of switching lights on and off in local areas cannot be realized.

30-35 mins from airport . We arrived early and staff give us to check in early so we can get good rest.attentive staff and they try they best to fulfill our need .Breakfast is very good ,plenty selection .Room is clean ,shower room is good .TV is 65inch.the only things bad about China hotel is have smoke smell.Every hotel I have been in China,same issue and don’t know why . 4 star ,can’t go to 5 star hotel

The check-in experience is very good, the front desk upgraded the room for free, the breakfast is also very delicious, it is very convenient to order takeaway, very close to Zhengzhou East Railway Station and Michelle Ice City Headquarters, you can also go to Michelle Ice City to buy some surroundings on the night of the transfer station.

This is my second stay at this hotel, and once again, I was impressed. It is truly one of the best choices in Zhengzhou, absolutely comfortable and clean and excellent service. I can't recommend it enough, especially for travelers that need to be close to transport like high speed rail or subway.