Stars and Stars Qijiang Hotel (Xingzhong Square Sunwen West Road Pedestrian Street Branch) Reviews
Stars and Stars Qijiang Hotel (Xingzhong Square Sunwen West Road Pedestrian Street Branch)
No. 7 Anlan Road, Zhongshan, ChinaView Hotel Details
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Stars and Stars Qijiang Hotel (Xingzhong Square Sunwen West Road Pedestrian Street Branch) Guest Reviews
4.1/5
Very Good
276 review
Verified reviewsLocation4.2
Amenities3.9
Service4.1
Cleanliness4.1
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All Reviews(276)
Positive reviews(251)
Reviews with photos/video(24)
Great value for money(37)
Classy environment(18)
Near shopping area(17)
Convenient for shopping(14)
Average sound insulation(13)
Easy to get around(8)
Convenient parking(8)
Friendly front desk staff(7)
Negative reviews(25)
VENCEDOR
Standard Room (2 beds)
Stayed in Mar 2024
Business travellers
20 review
Very Good
Posted on May 12, 2024
good place and it is easy o go
Sunnybb37
Standard Double Room
Stayed in May 2024
Solo travellers
116 review
Posted on May 12, 2024
As the saying goes, you get what you pay for. It’s only more than 100 yuan per night. How can you have expectations? The location is good, but the hygiene needs to be improved. When I opened the door of the room, I could already smell a strange smell coming from the bathroom. 
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant depar**ents of the opinions to improve the quality of service. As for the hygiene issues you mentioned, we will definitely attach great importance to them and take immediate measures to improve them. We will strengthen cleaning work to ensure that every room is clean and hygienic, especially the bathroom. We will increase the frequency of cleaning and use professional detergents to remove odors. At the same time, we will also strengthen employee training to improve their hygiene awareness and cleaning skills. I hope that next time you stay, you will feel the improvement and improvement of our hotel. Thank you again for your feedback, we will continue to work hard to provide you with a better accommodation experience. Looking forward to visiting again!
angelsun21
Cozy Family Room
Stayed in May 2024
Family
37 review
Outstanding
Posted on May 3, 2024
The location is very good, by the Qijiang River, very close to the pedestrian street, and dining is also very convenient. It is well received.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Xueqiushizhimao
Business Double Room
Stayed in Jan 2024
Family
5 review
Outstanding
Posted on Jan 25, 2024
The room was nice, clean and tidy. The hotel has its own parking lot. It is very convenient to eat, shop and walk around. It's a pity that pets are not allowed, so the dogs stayed in the car for one night.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Keroppi_
Cozy Family Room
Stayed in Dec 2023
Family
10 review
Very Good
Posted on Feb 17, 2024
Facilities: The toilet in the first room leaked, and we immediately changed rooms after complaining. The hotel is quite old, and it has everything it should have, but it's a little old. The TV needs to be pointed at the set-top box to turn on (ask for the waiter, the attitude is very good)
Sanitation: Clean and tidy, average
Environment: It's close to the road and sometimes a little noisy, and the sound insulation is average
Service: The service attitude is very good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Double Room
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 29, 2024
Thoughtful service, good hygiene, complete facilities, overall good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Fuchacha
Standard Room (2 beds)
Stayed in May 2024
Family
4 review
Great
Posted on May 6, 2024
The service attitude was very good. At first, the toilet door was broken, and they immediately changed our room and helped us move our luggage.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travellers
4 review
Outstanding
Posted on Apr 16, 2024
I was very lucky to get a free upgrade to the audio-visual room in the hotel, where you can watch the large projection screen. The location is very good, very close to Sunwen Pedestrian Street and Qijiang Park
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Yaoweigen
Standard Double Room
Stayed in Mar 2024
Solo travellers
9 review
Very Good
Posted on Apr 2, 2024
I have stayed in this hotel several times. It provides a lot of convenience for my trip in Zhongshan. It is very convenient in terms of transportation and solving the problem of eating. So when I go to Zhongshan, I will mostly choose this hotel as a resting place!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Sharon Law
Cozy Family Room
Stayed in Mar 2024
Booked for others
8 review
Posted on Apr 4, 2024
The whole hotel and rooms are very old, the beds are uncomfortable and the toilet and room smelly. The location is okay. It takes about 5 minutes to walk to the pedestrian street and shopping mall. The price/performance ratio is not high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room
Stayed in Feb 2024
Family
8 review
Posted on Feb 15, 2024
This hotel has a good location, easy access, and free parking. The overall environment and sanitation are acceptable, and check-in and check-out are quick and convenient. The only shortcoming is that the shower facilities in the bathroom are not easy to use, and the water in the washbasin is too small! I hope it can be improved! Thank you!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Yujishun
Double Room
Stayed in Feb 2024
Friends
3 review
Outstanding
Posted on Feb 22, 2024
It is a ten-minute drive from the bus terminal and a few minutes from the pedestrian street, which is very convenient. The room is very clean and safe, and you need to take your room card in the elevator to get to the floor where you live.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Cozy Family Room
Stayed in Oct 2023
Family
3 review
Very Good
Posted on Oct 24, 2023
As always, great service and great value for money!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Cozy Family Room
Stayed in Jan 2024
Other
89 review
Posted on Apr 8, 2024
This is a hotel I liked before. Whenever I went to Zhongshan, I would stay here unless there was something special because I liked the location. But I won't stay there anymore because there is a karaoke bar upstairs and it's too noisy to sleep.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Tears11
Double Room
Stayed in Jan 2024
Solo travellers
2 review
Very Good
Posted on Feb 28, 2024
Facilities: OK, a little old, the floor squeaks, but other facilities are still usable
Hygiene: average
Environment: The only advantage is that it is close to the pedestrian street
Service: Not bad, good attitude
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
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