Zhuhai Xinhong Hotel (Daxin Xinduhui Branch) Guest Reviews
4.4/5
44 review
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Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(44)
Positive reviews(39)
Reviews with photos/video(14)
Clean and tidy(10)
Convenient parking(6)
Great location(5)
Quiet & comfortable(4)
Classy environment(3)
Great value for money(3)
Friendly front desk staff(3)
Comfortable bed(2)
Negative reviews(5)
Guest User
Huixiang Twin Room (Self-help Laundry)
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 25, 2024
The CP value is quite high, the first time you book is ¥98/night, 2 single beds (1.2 meters).
On the 7th floor, there is a window that opens to bright light. There is Dasin Shopping Mall nearby, with many choices of restaurants. It's much more affordable than hotels in Shenzhen. The hotel staff gave us a late check-out.
This time, my friends and I all booked 3 single beds, which is easy to handle and can make it more lively.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!
Guest User
Huixiang Big Bed Room (Self-help Laundry)
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The hotel is very cost-effective, the room is very tidy, hygienic and clean, and the mattress is comfortable. The waiters are warm and considerate, and the hotel's location is very convenient. There are many gourmet restaurants around. Parking is also free. Worth recommending
Original TextTranslated by Google
Response from Property: Thank you very much for your high praise and detailed feedback. This is a great encouragement and affirmation for Zhuhai Sunhong Hotel! We know that every guest's satisfaction is the driving force for us to keep moving forward. We are deeply gratified to hear that you recognized the cleanliness of our rooms, hygiene standards, mattress comfort and service quality. Your satisfaction comes not only from the careful selection and maintenance of the hardware facilities in our hotel, but also from the customer-oriented, warm and thoughtful service attitude of each of our employees. We will continue to adhere to the service concept of "customer-oriented and pursue excellence" and strive to create a warm, comfortable and convenient accommodation environment for every guest. At the same time, we are very honored to know that the hotel's geographical location also brings convenience to your travel, and the rich food choices in the surrounding area add a lot of fun to your trip. Regarding the free parking service, we always believe that this is a thoughtful care for our guests, and we hope to make your travel more worry-free. Thank you again for your recommendation and praise. Zhuhai Xinhong Hotel looks forward to continuing to provide you with a service experience that exceeds your expectations in the days to come. If you have any suggestions or needs, please feel free to contact us, we will be happy to serve you. I wish you a happy life and all the best!
Guest User
Luxurious Twin Room
Stayed in Mar 2023
Other
1 review
1.7/5
Posted on May 2, 2023
The bedside touch screen lamp was not working and the phone was not working. I had to go downstairs to find the front desk. I asked the front desk for a toothbrush and was asked various reasons. The room facilities were too old. What is my experience during this trip to Zhuhai? Very bad.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!對於您之前在我們酒店遇到的種種問題,我們深表歉意,並真誠地感謝您的反饋。我們非常重視客人的入住體驗,並已經對酒店進行了全新裝修。現在的酒店設施全部更新,包括床頭觸屏燈、電話等都已經更換為全新的設備,確保您在使用過程中不會遇到任何問題。同時,我們也對前台服務進行了改進,提高了響應速度和服務質量,讓您在需要時能夠得到及時的幫助。我們非常遺憾您之前的體驗不佳,但請相信,現在的珠海新鴻酒店(大信新都滙店)已經煥然一新,我們將竭誠為您提供優質的服務和舒適的住宿環境。期待您的再次光臨,讓我們有機會為您帶來更好的體驗。
Guest User
Huixiang Twin Room (Self-help Laundry)
Stayed in Mar 2023
Other
10 review
1.0/5
Posted on Apr 30, 2023
The hygiene is so bad, there isn't even a bottle of mineral water in the room? Sound insulation is poor.
Original TextTranslated by Google
Response from Property: Dear, water is provided when you check in. If you don’t have it, you can get it at the front desk.
Wenwenliang
Luxurious Deluxe Big Bed Room
Stayed in Jul 2022
Other
25 review
2.0/5
Posted on Aug 11, 2022
Poor, there is a problem with the air conditioning in the room, and there is a strong musty smell
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!首先,我們對於您之前的不佳入住體驗表示深深的歉意。您所反饋的空調問題和發黴味問題,我們非常重視,並已經進行了全面的改進。酒店現在已全新裝修完畢,我們特別重視室內空氣質量,已採取嚴格的防黴措施,確保每一位客人都能呼吸到清新、健康的空氣。同時,我們也更新了酒店的空調系統,確保每一個房間都能提供舒適、穩定的温度。我們深知,只有讓客人感受到舒適和滿意,才是我們服務的成功。因此,我們承諾將不斷提升酒店的服務質量和設施水平,為您帶來更加愉快的入住體驗。再次感謝您的反饋,期待您下次光臨珠海新鴻酒店(大信新都滙店),體驗我們全新的服務和設施。祝您生活愉快!
wuzhj
Huixiang Big Bed Room (Self-help Laundry)
Stayed in Apr 2023
Business travellers
2 review
1.0/5
Posted on Jun 1, 2023
Garbage...haha
Original TextTranslated by Google
Response from Property: 我們非常遺憾地聽到您對我們酒店有這樣的評價,但請您相信,我們一直在努力改進和提升。為了給您帶來更好的入住體驗,酒店已經進行了全面的重新裝修。從客房到公共區域,每一個角落都經過了精心的設計和裝修,力求為客人打造一個温馨、舒適的環境。我們深知,只有讓客人感受到家的温暖和舒適,才是我們服務的最高標準。您的反饋對我們來説非常寶貴,我們會繼續努力,不斷提升酒店的服務質量和設施水平。我們真誠地希望您能再次光臨珠海新鴻酒店(大信新都滙店),體驗我們全新裝修後的酒店,相信您會看到一個截然不同的我們。祝您生活愉快!
Meiyouwangxiaowen
Stayed in Oct 2021
Travel with friends
38 review
4.5/5
Great
Posted on Jan 21, 2022
The hotel is in a good location, with parking and easy access. The staff has a good attitude. There are many restaurants around. But it's been a while, so the facilities are relatively old.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!感謝您對我們酒店位置的認可,以及對我們服務的讚賞。我們深知地理位置和便捷的交通對您的出行至關重要,也感謝您肯定了我們服務員的工作態度。關於您提到的設施陳舊問題,我們非常重視您的反饋,並已經對酒店進行了全新裝修。新的裝修風格與設施不僅提升了整體的舒適度,也為您的入住體驗增添了更多新鮮感。此外,我們酒店周邊食肆眾多,為您的餐飲選擇提供了極大的便利。期待您再次光臨,體驗我們全新裝修後的酒店,感受那份温馨與舒適。