Hotel near North Wing,Brasilia100% of visitors choose this area
LLuís Rodolfo2024.02.29
Everything was excellent, only one problem when I arrived to check in, I bought by trip trip trip room, couple bed + 1 single bed for my son, and when they entered, they said I was booked by the voucher a double, There first my son slept in a chair that turned bed, but uncomfortable, after 2 nights, they put a portable bed, because the chair bed was wet, perhaps in the room cleaning service, at the most, mainly the service by all staff was excellent.
Hotel near North Wing,Brasilia100% of visitors choose this area
GGuest User2024.01.11
Overall, a nice and tasteful hotel with a good breakfast selection.
The staff were friendly and pleasant. They were just a little overzealous when it came to clearing away the breakfast dishes.
Real criticism: One of my curtains was stuck or caught in the curtain rail. I reported this to reception. Unfortunately, the problem was not fixed by housekeeping in the days that followed.
It's worth mentioning: The hotel has a panoramic lift on the outside facade.
Hotel near North Wing,Brasilia100% of visitors choose this area
OOlavo Kochi2023.09.26
Good morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
Hotel está precisando de uma renovação, é bonito por fora mas está com carpetes antigos, toalhas muito velhas, estavam até rasgadas, móveis totalmente ultrapassados, além do mais não fica claro em momento algum no momento da reserva que não se terá acesso a piscina do complexo, a que fica beira lago, só reservamos por isso inclusive. Informaram que como os dois hotéis tem ficado muito cheios eles optaram por fazer essa divisão é só o Royal tem acesso, porém como não fica claro e outras vezes em que fui não tinha isso, eu reservei sem saber de nada e foi uma decepção.
Funcionários atenciosos.
Hotel near North Wing,Brasilia100% of visitors choose this area
GGuest User2023.10.18
The hotel is very well located and has excellent service by staff. It is desired in the cleaning question, from some specific environments, in my case the sauna was a pretty unpleasant and dirty smell.
Hotel near North Wing,Brasilia100% of visitors choose this area
GGuest User2023.11.28
Location, coffee, the views are excellent.
The only thing I was disappointed was the pool because when booking it was all normal, and after a few days I searched the site and the outer pool would be disabled and that would return to 21/11 what didn't happen.
I had a wonderful experience at Brasilia Palace Hotel . The staff at this property are all great and accommodating , they go over and beyond to make your stay comfortable , call a taxi for you if you need and give suggestions about the cities do’s and don’ts ! The facilities are spectacular, a quite place with a stunning lake view , the pool is huge and the buffet breakfast is very delicious and versatile , one can find lactose free milk and gluten free bread there for example! The rooms were spacious and clean with a signature scent , also the beds are very comfortable ! Would definitely send a friend there !☺️☺️☺️
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120 reviews
9.0/10
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KKristina 77I had a wonderful experience at Brasilia Palace Hotel . The staff at this property are all great and accommodating , they go over and beyond to make your stay comfortable , call a taxi for you if you need and give suggestions about the cities do’s and don’ts ! The facilities are spectacular, a quite place with a stunning lake view , the pool is huge and the buffet breakfast is very delicious and versatile , one can find lactose free milk and gluten free bread there for example! The rooms were spacious and clean with a signature scent , also the beds are very comfortable ! Would definitely send a friend there !☺️☺️☺️
JJocielleA estrutura do hotel é boa, higienizado e organizado. No entanto, como estava em viagem sozinha, reservei uma acomodação para 1 pessoa. Chegando lá, me assustei com o tamanho do quarto, que eles intitulam ”cabine”. Muito pequeno, sem janela. Cabe malmente a cama de solteiro e o banheiro pequeno (com chuveiro elétrico pendurado por uma corda). Acabei tendo uma crise de pânico, e ao pedir ajuda, eles informaram que não poderiam fazer o upgrade do quarto. Depois de insistir e deixando claro que eu estava disposta a pagar pelo upgrade, eles conseguiram um quarto maior, com janela, por um valor de 200 reais a mais a diária. Portanto, não recomendo a reserva do quarto tipo cabine, pois não oferece o benefício e conforto equivalente ao preço cobrado. Para quem tem crises de pânico e de lugares apertados: Fuja!
GGuest UserOverall, a nice and tasteful hotel with a good breakfast selection.
The staff were friendly and pleasant. They were just a little overzealous when it came to clearing away the breakfast dishes.
Real criticism: One of my curtains was stuck or caught in the curtain rail. I reported this to reception. Unfortunately, the problem was not fixed by housekeeping in the days that followed.
It's worth mentioning: The hotel has a panoramic lift on the outside facade.
GGuest UserWhenever I go to Brazil I stay in this hotel nearby the place I do after graduation and for the comfort of the hotel. The rooms are great, breakfast is amazing and varied.
OOlavo KochiGood morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
WWalesca Barbosa de Souza TonháMinha estadia no Windsor Brasília foi simplesmente incrível! O atendimento da equipe foi impecável, desde o check-in até o check-out. O hotel é luxuoso, com instalações muito bem cuidadas. Meu quarto era espaçoso e confortável, com uma vista legal da cidade.O café da manhã oferecido pelo hotel é uma verdadeira delícia, com uma grande variedade de opções frescas e saborosas. A localização é excelente, perto de pontos turísticos importantes e com fácil acesso a transporte público.Além disso, o Windsor Brasília se destaca pelo compromisso com a limpeza e medidas de segurança, o que me fez sentir muito confortável durante toda a minha estadia.Recomendo este hotel a todos que visitarem Brasília.
GGuest UserThe place is located in the center of Brasilia. It is opposite the shopping mall. It is relatively convenient. The hotel is clean and the service attitude is good. It is very welcoming. Please pay attention to whether the hotel provides breakfast. It is relatively cost-effective. It is relatively new and parking is available. However, the air conditioner is a bit noisy. Taking a shower requires hot and cold water.
HHANYONGThere is no kettle, I asked the front desk to ask for it, and the answer was: I gave it to you and the others were gone. The room facilities are old, the gym only has three treadmills and few other equipment.
Jjoyce66666The hotel staff is still more polite and friendly, willing to assist guests to deal with problems, although late check-out is not possible. Hotel facilities are general, relatively old, bathroom windows have no screens, open is directly outdoor. The street is quite noisy, basically can't sleep well, sleep is afraid of sound careful consideration. Hotel laundry is very expensive, meaning that the price of laundry is more expensive than the five-star hotel in Brasilia, the room is also ordering, I don't know why. Although the room price is cheaper than five stars, the facilities and services are also correspondingly insufficient, but the pricing of meals and laundry is difficult to understand.
GGuest UserComfortable but old accommodation, minibar barely cools drinks.
Breakfast left something to be desired, the bread was dry and apparently stale. Little variety of food.
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