Just as pictured! Nicely located and I feel the price was reasonable for where in town it is. They kindly held our bags when we got there before check in and again after check out the following day. They offer water/coffee/tea for free in the lobby.
It is a few stops away from the train station. But it is still quite convenient. It is just across the road to get to the hotel. There are many fast food restaurants around and an Aldi supermarket is not far from there. The included breakfast are delicious and have a reasonable choice of the food and drinks. Room is clean and has all the facilities expected. No fridge though. It’s good money to value. Will recommend for a quality room with good service within a reasonable price range.
Swizerland is one of the few destinations in Europe that one would love to travel agian and agian. And this one could be the best one of the whole Europe, if you don’t take Ritz or Regis for a comparison.
设施:Inner style Same as a typical European middle class latest 5 years villa or house. Never ever choose those which have more 100 years ages apartment like Paris center or Vince Center’s Villa and which cost more than 1500Euro/night. Every chinese turioust please keep in mind a typical London workers get paid 2000pounds/Month
服务:As a guest you just pay 15french for a healthy buffet reasonable dinner.
瑞士是欧洲为数不多的几个人们喜欢旅行的目的地之一。如果你不拿里兹酒店或里吉斯酒店做比较,这家酒店可能是整个欧洲最好的酒店。
设施:内部风格与典型的欧洲中产阶级最近5年的别墅或房子相同。永远不要选择那些拥有100年以上历史的公寓,如巴黎市中心或文斯中心的别墅,价格超过1500欧元/晚。每个中国游客请记住,典型的伦敦工人每月的工资是2000英镑。
服务:作为客人,只需支付15法郎即可享用健康的自助合理晚餐。
这里以及附近绝对值得住上一整个星期。
租车自驾最佳。或者拖着最多2个24寸行李箱从Luzern坐船到Vitznau.步行也方便。如果人均拖2个箱子的就算了吧赶紧丢一个。
The scenery around the hotel is very good, and the bus is very convenient. The attitude of the lady at the front desk is also good, but the parking is a little tight, and the catering staff are average and cold
Host are all friendly, room amenities are at minimal, you need to go down to lobby if you want to get a cup
of coffee. Kettle available upon request
plus point is breakfast is included.
The 200-year-old shop is very clean and tidy. The rustic Swiss Country Hotel, the lake view changes in the morning, very beautiful. It is also very convenient to go to St. Regis Mountain. 15 minutes walk from the cable car station. The boss is very elegant, old-fashioned German.
Upon checking in on the 6th, I was impressed by the spacious, clean, and comfortable room. Given the forecast for Interlaken showing continuous rain for the next few days, I decided to cancel my Interlaken hotel booking and immediately extended my stay here for two additional nights (the 7th and 8th) via Ctrip. Very satisfied!
Location was good. The room were surprisingly huge. What I love the most was the window view that shows the road cross junction. Overall I had a great stay there. The staff were friendly and the breakfast was really awesome. I deducted a star for the cleanliness, as in the toilet bin there was a sanitary bag with a pantis in it. It was really not a good experience to see this in such a nice hotel.
I recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center.
The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer.
The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit.
My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.
The location of the hotel is very good, very close to Lucerne train station. The interior environment is clean, bright and tidy, and there are many guests, which proves that the hotel has a good reputation. As a tourist, I am generally satisfied with my stay! 
Good
50 reviews
7.9/10
Price from
AU$ 378
per night
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8.4/10
Very Good
JJerica PangCouldn’t check in earlier but can put luggage at storage. Wished they gave us the tourist pass earlier so that we could save some transport cost before check in. Quiet location and walkable to Lion Monument.
ZZuoyeyoumengVery good, good location, but the hotel is old, which is definitely a common problem of European hotels. There is no way around it. But this price is very good in Switzerland. I highly recommend everyone to stay here during the peak season
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
TtasyThe check-in process was really difficult. We arrived at the hotel around 9 PM. The self check-in machine couldn’t find our booking. We called for help and talked on the phone for a long time, but still couldn’t check in. Luckily (and unluckily), some other guests arrived and had the same problem. Because there were more of us, finally a male staff member agreed to come and check the machine.
This staff member kept saying it was our fault – that we entered our name wrong, or that we mixed up the first name and last name. He insisted the machine had worked fine for six months and couldn’t be broken. We tried different combinations of our names many times, but nothing worked. He tried too – and when it still didn’t work, he finally admitted the machine was the problem. Around 11:30 PM, we finally entered the rooms.
The next day, after we explained everything, the very friendly and polite ladies at the front desk kindly gave us a 10% discount. Most things about the hotel were great, and the front desk ladies were super helpful. We fully understand that technical problems happen sometimes, and waiting 2.5 hours to check in was also okay for us. We doNOT blame anyone or anything for that. But what we couldn’t understand was how the staff member insisted it was our fault and how he did NOT believe anything we said, and his attitude was a bit rude when we tried to explain that it wasn’t our fault.
GGuest UserThis is a very nice and clean hotel. The best 4 star hotel I’ve ever stayed in. Has Refurbished rooms. There is plenty of well trained staff to serve you. Centrally located and only 1/2 block to the main train station. It’s easy to bring your luggage to the station so you can go to your next city. The train station also has many food vendors and a couple of markets to buy sandwiches and salads and baked goods.
HH JainThe room shown in pictures didn’t match what was offered on site. Very misleading. Took an hour of to and fro to be allocated a different room. The travel voucher never arrived by email, spent $$ on travel first day (shouldn’t have to) and got a travel voucher later after escalating to customer service. Breakfast was fine.
It’s a nice property but a few niggles as above. Must show correct pictures for rooms on advert.
GGuest Userstayed at this capsule hotel and really liked it. The beds were comfortable, the space was clean, and the staff were friendly and helpful. It’s a good choice if you need a quick and convenient stay.
GGuest UserI recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center.
The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer.
The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit.
My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.
AAnonymous UserConvenient location despite being off the town of Luzern. 3 min to bus stop and right next to Groceries like Denner. Need to put 20Eu deposit for hair dryer/ adapter tho. The room is spacious enough for 2 pax. Overall, worth the price paid when compared to other hotels in Luzern.
CChiaoI booked a deluxe suite with an open kitchen including electrical stove, small refrigerator, dishwasher which were the reason I booked it. We cooked every dinner during our 5 nights stay. The living is very spacious in comparison to the suite I booked in Zermatt and Grindelwald. My suite is in top floor had a decent bedroom, living roon, kitchen and bathroom. The is new renovated and in modern plus simple design. I loved it and highly recommend to the family want to cook. The breakfast was good but not many choices and changes. This hotel doesn't have any pool or gym. However, it just 2 minutes walking from Luzern train station and bus stops. Coops and shopping malls are nearby. Everything is convenient there. City walk to the landmarks and pier for Luzern lake cruise are all walking distance. The only downside is the noise from the roof top's bar during midnight. But I didn't complain as I were too tired after a long day outing.
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