Posted on Jan 31, 2026
SherinMaar
The location of the premium room was very good.
Unfortunately, the service was disappointing.
I know Tropical Islands very well; this was my 18th visit. Despite prior written confirmation that we could leave our luggage and sports bags at reception, this wasn't possible on site. Instead, we had to store our luggage in lockers until we could access our room – at a cost of €2.50 per day for a total of three days. Despite repeatedly pointing out that I had specifically asked, I was simply told that only ”large pieces of luggage” would be accepted. In the future, promises should be clearly stated, or the dimensions should be requested directly. As a regular guest, this makes me feel cheated.
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Price per night from:TWD 4,307
Posted on Jul 6, 2026
Anonymous UserNice and clean basic hotel. Two stops from Berlin Airport. The Airport Express reduces the traveling time required to reach Berlin Central. Taking the S-bahn to airport and then Airport Express to Berlin Central is so much faster now than taking the S-bahn from Schönefeld to Berlin Central. Hence, the location of this hotel is actually quite good.
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Price per night from:TWD 1,826
Posted on Sep 12, 2026|Superior Double Room
Guest UserWe've had better experiences in other 4-star hotels. Perhaps things were off from the very beginning here. The lobby was too cold. The carpet and windows in the room were partly dirty. The pillow service didn't work properly; the pillow arrived 4 hours later after a reminder, and the down pillow we requested was no longer available. In the wellness area, only one sauna was working; everything else was out of order. Only one shower was functional, and it was quite hidden. The late check-out we booked extra was not communicated to housekeeping, so we were asked to leave the room during our afternoon nap. It barely felt like a 5-star hotel that day. The breakfast, however, was very good, which it should be for the price.
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Price per night from:TWD 4,041
Posted on Aug 1, 2024
Summer-cool
Warm service, great breakfast, although far from the city, there are 2 big supermarkets opposite the hotel, convenient shopping. The accommodation is clean and tidy, although it is an old-fashioned door key, but the sense of security is still enough.
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Price per night from:TWD 2,082
Posted on Aug 15, 2026|Business Double Room
Guest UserJust a 2-minute walk from BER T1, the hotel room size and layout are excellent. It's quiet and comfortable. This is probably the most value-for-money and comfortable airport hotel I've stayed at in Europe!
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Price per night from:TWD 3,485
Posted on Dec 15, 2025
Diver Mikel
The hotel is worth it’s money and well managed. The standard is good considering the relatively low costs, The breakfast is nice. Unfortunately, the hotel charges for parking in its underground parking lot 14 euros per day. The breakfast is nice! Room service comes only every 3 days and after we asked for daily room service it still wasn’t done.
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Price per night from:TWD 1,939
Posted on May 18, 2026
Guest UserHandy location for late night arrival at Berlin Brandenburg airport. Good breakfast buffet and nice bar area. Limited amenities in the room but fine for one night stopover. Clean and comfortable.
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Price per night from:TWD 2,230
Posted on Nov 13, 2025|Studio
Anonymous UserApartment was very nice and tidy. It had so many nice amenities in the room and I loved the TV was able to face the bed! Check in and check out services was really easy and smooth, all digital.
The hotel's location is a 5 to 20-minute walk from the bus stop (depending on which bus you took), with buses running every 30 minutes to berlin airport. It's approximately one hour from Berlin Central Station from the Berlin Airport.
A key point to note is that the main entrance door locks after ~10 PM, and there is no night staff. We discovered this the hard way one evening and panicked. We later found out that you must use the hotel's website app (the same one used for check-in) to unlock the door. There is a ”front door” button in the app that triggers the lock.
This was not immediately obvious, as we saw another traveler struggling with the same issue. I highly recommend setting up the app beforehand, as checking in late at night without it would be very difficult.
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Price per night from:TWD 2,112
Posted on May 26, 2025
Anonymous User
Sad as superficial the cleaning team works. For it is not nice for the guest to see when the washing basin tube looks anchorage and calcified
And the toilet has a machere riesse.
This should be reported, but if the No German can ......it goes so further and the guest doesn't feel well with so much evil.
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Price per night from:TWD 2,599
Posted on Jan 4, 2026
Vincentseamanhk
The overall environment is clean, dim and a bit eerie and creepy. The price is very cheap, sound card white dog location is very convenient.
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Price per night from:TWD 2,072