The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
Yesterday I was praised for being good, when I posted that I was having breakfast, when I stayed for the 2nd time I got a slightly disappointing room, in the first room the TV channels were complete, when I booked the 2nd room I moved to only a few TV channels, then in the first room the hot water worked, when I stayed here for the 2nd time the hot water didn't and didn't work until my child got cold when taking a bath, and it was the rainy season. Even though the room type is the same, I got the first room price cheaper on this application. So far the hotel is worth it with that price. Compared to other hotels, I plan to come back to this hotel again tomorrow if I go to PKU again, because there are lots of food around and it is close to the Ramayana shopping center, I just want to give that input, pay attention to the last room so that it will be better in the future. So far the others are good.
location is strategic, close to shopping centers and renowned dining places. the room i stayed in was clean, comfortable, and equipped with modern facilities. the hotel staff was very friendly and responsive to my needs. The breakfast was also delicious, with a variety of food options served. overall, I highly recommend this hotel for a pleasant stay🫰🏻🫰🏻
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must!
The hotel staff are very friendly and helpful too.
For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
The room is comfortable, clean. Overall, the hotel is really good, especially if you bring children. There is a children's playground and a swimming pool.
The hotel is good. Room just fine, but the bathroom room little bit smelly.
Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing.
But overall, it's good
Nice place to stay in the city of Pekanbaru… Easy access to everywhere… Room is too spacious and comfortable… Breakfast menu is amazing and delicious too… Highly recommended…
Very Good
130 reviews
8.8/10
Price from
AU$ 59
per night
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8.6/10
Very Good
NNorhadzianaStrategy location, friendly reception, next to shopping mall, easy to access by walking distance. Will come back
Rrikyputra88Here are a few points I'd like to highlight:
1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through.
2. The breakfast selection needs more variety.
MmirainiVery strategic location. Everything near by. You can find food, shopping in one building. Pasar Bawah also in the same building coz now under renovation. Every time I come to Riau I will stay here
GGuest UserTo be honest, with the facilities given, I felt that the hotel was pricey. Yet, the geographic location (in Sumatra) might make this hotel have less competitors. I honestly feel do not have as many options to stay like when I was in Java Island. I was mind with the design of the bathroom as there was this thick glass window separating the bedroom and the bathroom. When I was about to shower, I had to pull the white-thick vinyl curtain down. I just didn't feel that I had enough 'privacy' when I was showering as I had a roomate with me.
Why did they design that way? LOL I didn't dare to glance at the glass window when my roomate was showering. I hope she did the same...
The good thing about the hotel was the breakfast. The coffee was also great!
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
MMama pemberangYesterday I was praised for being good, when I posted that I was having breakfast, when I stayed for the 2nd time I got a slightly disappointing room, in the first room the TV channels were complete, when I booked the 2nd room I moved to only a few TV channels, then in the first room the hot water worked, when I stayed here for the 2nd time the hot water didn't and didn't work until my child got cold when taking a bath, and it was the rainy season. Even though the room type is the same, I got the first room price cheaper on this application. So far the hotel is worth it with that price. Compared to other hotels, I plan to come back to this hotel again tomorrow if I go to PKU again, because there are lots of food around and it is close to the Ramayana shopping center, I just want to give that input, pay attention to the last room so that it will be better in the future. So far the others are good.
Aangelina jolieeelocation is strategic, close to shopping centers and renowned dining places. the room i stayed in was clean, comfortable, and equipped with modern facilities. the hotel staff was very friendly and responsive to my needs. The breakfast was also delicious, with a variety of food options served. overall, I highly recommend this hotel for a pleasant stay🫰🏻🫰🏻
Hhanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
SSafety LoverOverall good hospitality, breakfast is quite varied and appetizing, but ask for a non-smoking room, have signed the consequence paper but what is found in the bathroom is a very pungent smell of cigarette smoke especially for families who are sensitive to cigarette smoke, who knows where it comes from, maybe the exhaust fan is not working? or from the next room??? & the electric kettle for boiling hot water is not hygienic because it is made of plastic that is not heat resistant for a long time and has given off an unpleasant odor, hopefully it can be a concern for hotel management, just a suggestion.
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