A classic grand resort.
The service was professional, and both the dining and accommodation facilities were excellent.
Here are two tips for fellow Chinese travelers:
1. The hotel provides a regular shuttle bus service to Takayama Station (which also houses the Nohi Bus Terminal for long-distance routes). A schedule is available (often displayed or provided by the hotel), and the ride takes about 8 minutes one-way. The pick-up/drop-off point at the station is on the north side (easily accessible from the central overhead walkway – just walk to the north end, take the escalator down, and it's right outside). Utilizing this schedule makes getting around Takayama incredibly convenient. Most major attractions are located about 500 meters south of the station, on both sides of the river.
2. You absolutely must experience the large hot spring baths on the hotel's 7th and 5th floors. They're free, available daily, exceptionally high-quality, and impeccably clean. Each floor boasts four distinct outdoor baths. Access is via the 6th-floor bath entrance, then guests are directed to either the 7th or 5th floor according to the daily rotation. (The baths on the 7th and 5th floors are gender-separated and alternate daily, but the facilities themselves are identical). If you visit early right after dinner, you'll often find it almost empty, essentially giving you a private onsen experience.
Overall, very good.
**Ambiance:** Beautiful, neat, and clean.
**Service:** The front desk staff provide essential information, which you should really pay close attention to. When my room key went missing at the hot spring on the 9th floor, the front desk was incredibly helpful. They reminded me to always keep valuables securely locked in lockers and confirmed they would have someone search for it. Soon after, they promptly brought it back to me.
**Dining:** The cakes at the lobby bar were absolutely delicious, and the service was excellent. Plus, there's a lovely garden view to enjoy.
**Minor drawback:** The soba noodles I ordered for lunch at the Japanese restaurant were too salty. To my surprise, the server actually brought plain water for us to dilute it ourselves.
I never imagined I'd experience something like this during a hotel stay in Japan. We stayed for three days, heading out early and returning late each day as we were doing day trips to Kamikochi and Shirakawa-go. When we returned on the evening of the second day, a white piece of clothing I had left on the bed that morning was missing. My wife and I searched through all our suitcases, but it was the only item missing; everything else was accounted for. After thinking it over, my personal guess is that because it was a pure white garment, the same color as the bath towels, the housekeeping staff might have mistaken it for a used towel and removed it.
I immediately contacted the hotel's front desk. However, due to the late hour, the front desk informed me that all the housekeepers had already finished their shifts. They simply took down the details and promised to investigate and follow up the next day. However, the next day, they never proactively followed up. When I went to the front desk to inquire again, I happened to speak with the same staff member. He merely apologized, but his demeanor made it clear they hadn't found it and had no solution. There was no mention of contacting me if it reappeared or offering any compensation. It was, in short, just a verbal apology without any concrete resolution.
While it wasn't a valuable item, for a hotel to lose a guest's possession and then handle the situation in such a manner is extremely unprofessional. Ultimately, to avoid letting it spoil the rest of our trip, we just had to chalk it up to bad luck.
I didn't feel this hotel offered good value for money. A twin room for two nights without breakfast cost over 1400, and with breakfast for two days, it came to around 1700. The room was tiny; there wasn't even enough space to fully open a suitcase. It was quite impressive, though, that they managed to squeeze a small table and two small armchairs into such a cramped space. The location is decent, about a 7-minute walk from Takayama Station. Their main draw was supposed to be a hot spring (onsen), but there was only one pool, and it reeked of chlorine. It felt more like a common public bathhouse than a true onsen. Breakfast was okay; the Hida beef patties on the first day were quite tasty. The hotel was packed with Westerners; at breakfast, it seemed almost everyone was foreign.
This is likely the grandest hotel with the best views along the Nagara River, a true five-star property. The rooms are quite spacious; river-facing rooms offer views of Gifu Castle, while those on the other side overlook the stadium. It was undoubtedly the best value-for-money hotel I stayed at during this trip to Japan.
The room was unusually spacious for Japan, complete with a genkan, and had a distinctly Japanese aesthetic. From the moment you enter, it's a shoes-off environment throughout the hotel. There were also two private onsen baths with outdoor views, which immediately set a tranquil mood – it would be even better in winter! Complimentary food and drinks were a fantastic bonus: probiotic drinks during the day, ice pops and small desserts in the evening, plus late-night ramen. The hotel seems to understand its slightly remote location, so they are incredibly generous with these perks! It's a bit of a distance from Shirakawa-go, but there's a shuttle service to the bus station, which is a short walk away. Remember to snap a photo of the shuttle schedule. This place is definitely ideal for those traveling by car. The complimentary yukata rental was perfect for taking beautiful photos around the hotel!
The hotel is right next to the JR station, they also have a private parking, it is first come first service basis. There is also a small shop at the lobby area selling local products. Staffs were very welcoming. The public bath was spacious, the only down side was, there were A LOT of foreigners. Most of them has NO MANNERS in the public bath area. Some didn't take shower before going in the bath, some talking really loudly in their language, well, we could hear them clearly still; some soak their towels and long hair in the water. I really couldn't stand, I couldn't enjoy the bath at all. If you were looking for a calm retreat, this is not the place. We changed to another hotel the next day. I understand Japanese doesn't like confrontation, however, they have to do something to make sure, other guests could also enjoy their stay, and public bathing is so much about Japanese culture too, they shall educate people to respect their culture.
Back to the hotel facility, room was very spacious and clean. The view was nice too from the top floor foot bath area. Breakfast was great too, they provide both western and Japanese options, it was tasty.
Although there's a shuttle bus, it's quite infrequent. Thankfully, Takayama is small, so a taxi ride only costs around 600 yen. Breakfast offered a good variety of choices. However, the onsen was quite disappointing; it felt like the water was diluted. Overall, the service was excellent! It was rather inconvenient to have to bring our own towels down to the onsen. Plus, the outdoor onsen on the ground floor is open to the public, which felt a bit odd.
The location is incredibly convenient, just a 300-meter walk from both JR Takayama Station and the Nohi Bus Terminal. What's amazing is that despite being so close, it's not noisy at all. It's an easy stroll even with luggage, which is a huge plus for travelers transferring.
The hotel is quite new, and the lobby boasts an artistic design, making it a great spot for photos. The rooms are equipped with a table and chairs, and feel much more spacious compared to hotels in Japan's larger cities.
It's also convenient to walk to the old town and popular sights for dining. If you head in the opposite direction, there's a large supermarket easily accessible via an underpass.
The front desk staff were exceptionally friendly and attentive. They even helped me resolve some minor issues I encountered during my trip, which was incredibly thoughtful.
Check-in is from 3 PM, and you can store your luggage on the ground floor beforehand.
An absolutely fantastic hotel with magnificent scenery and surroundings. It even has foot bath pools right at the entrance. Visiting during the off-season, the price was incredibly reasonable. The hot spring baths within the hotel require no extra charge. There are both outdoor and indoor pools, including options for shared and private hot springs. Any private bath with its light on is available for guests to use. However, please note that the private baths do not have shower facilities.
The hotel also organizes several complimentary activities, such as marshmallow roasting. Nestled in a forest, the views are simply breathtaking, no matter where you look.
At specific times, guests can enjoy complimentary ice cream, milk, yogurt, coffee, and afternoon tea. There's also a delicious free dinner offered at certain hours, though restaurant reservations are essential. The beautiful views from the restaurant windows make dining there an absolute delight.
The hotel offers bathrobes in a wide range of colors and patterns, allowing guests to choose according to their personal taste. While the selection for children's bathrobes is more limited (unlike other hotels that often only provide one generic style), the hotel is still very thoughtful and accommodating.
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GGuest UserThe hotel's location is incredibly convenient, just a five-minute walk to the right after exiting the JR and Nohi Bus stations. Right next door is Ajikura Tengoku, a popular Hida beef restaurant. My tip would be to head there early to grab a queue number, then you can comfortably wait back at the hotel. The hotel is very clean, the rooms are a decent size, and there's even a hot spring bath on the top floor! The staff were also very friendly and helpful. Definitely recommend this place!
旅旅行小小白I recently enjoyed a fantastic staycation at a hotel featuring a beautiful onsen, and it was exactly what I needed! From the moment I arrived, I was greeted with warm hospitality and a serene atmosphere. The onsen was a highlight of my stay—immersing myself in the soothing hot springs while surrounded by nature was incredibly rejuvenating.
The hotel’s environment is simply stunning, offering a perfect escape from the hustle and bustle of daily life. I took long walks in the nearby gardens, which were beautifully maintained and provided a peaceful backdrop for relaxation.
One thing to note is the parking fee of 1100 yen per night ( from 2pm) , which I found reasonable considering the convenience. Overall, this staycation was a delightful experience, and I highly recommend it to anyone looking to unwind and enjoy some tranquility. I can’t wait to return for another relaxing getaway!
Llindacxs888Extremely satisfied! When traveling, value for money is paramount, and this hotel truly delivers. It's not only conveniently located but also warm and comfortable, especially with the cooking facilities. Though we didn't use the washing machine, its presence was a comforting touch.
1. The bus stop is right downstairs, making for a smooth, unhurried 5-minute walk to catch your bus.
2. Despite being next to the train tracks, the soundproofing is excellent.
3. The drying rack on the balcony was incredibly useful; our clothes dried faster here than at any other hotel during our trip.
4. The kitchen is fully equipped, which is absolutely perfect for travelers.
5. Both Jinya and the market are just a pleasant 10-minute walk away.
6. I recommend requesting a room on the 3rd floor or higher for unobstructed views from the double rooms.
7. Just a 5-minute downhill walk to the left of the hotel brings you to a Boss Supermarket, stocked with all sorts of groceries. The Hida beef, sushi, and sashimi, in particular, were incredibly affordable!
8. The Miyagawa Morning Market, however, was a major disappointment – as is often the case with overly touristy spots, it lacked genuine appeal!
Jjialin820110The room was unusually spacious for Japan, complete with a genkan, and had a distinctly Japanese aesthetic. From the moment you enter, it's a shoes-off environment throughout the hotel. There were also two private onsen baths with outdoor views, which immediately set a tranquil mood – it would be even better in winter! Complimentary food and drinks were a fantastic bonus: probiotic drinks during the day, ice pops and small desserts in the evening, plus late-night ramen. The hotel seems to understand its slightly remote location, so they are incredibly generous with these perks! It's a bit of a distance from Shirakawa-go, but there's a shuttle service to the bus station, which is a short walk away. Remember to snap a photo of the shuttle schedule. This place is definitely ideal for those traveling by car. The complimentary yukata rental was perfect for taking beautiful photos around the hotel!
GGuest UserAn old hotel that retains its grandness..
Although at check in, I was informed there's a charge only if I take the flowery yukata. There are free surprises in the Japanese room every day.
Clean Japanese socks, towels in bags and a different Japanese sweet every day with Japanese tea
My room faces the Hida River, it was beautiful looking out. It is very near the rail line, but it didn't disturb me.
And I suppose all river facing hotels face the same light loving insects. But if you follow the instructions placed in the room, it is alright
BBe My GuestMy stay at the Gero Onsen Yamagataya was a truly memorable experience. This charming hotel offers a delightful combination of stunning views, convenient shopping, and, of course, the relaxing bliss of a traditional onsen.
The views from the hotel were simply breathtaking. Whether it was from my room or the common areas, I was constantly treated to picturesque landscapes of the surrounding area. It added a special touch to my stay, creating a sense of tranquility and connection with nature.
One of the unexpected highlights was the hotel's in-house souvenir shop. It was surprisingly well-stocked with high-quality local crafts and treats, making it incredibly convenient to find unique gifts for friends and family (and maybe a little something for myself!). The selection was impressive, and the prices were reasonable.
Of course, no onsen hotel review would be complete without mentioning the onsen itself. The onsen at Yamagataya was fantastic. The various pools offered a range of temperatures and experiences, perfect for unwinding after a day of exploring. The serene atmosphere added to the overall sense of relaxation and rejuvenation.
Overall, my stay at the Gero Onsen Yamagataya was exceptional. The combination of the stunning views, the convenient shopping, and the wonderful onsen experience made for a truly relaxing and enjoyable getaway. I highly recommend this hotel to anyone seeking a traditional Japanese onsen experience with a touch of modern comfort.
2298836****I never imagined I'd experience something like this during a hotel stay in Japan. We stayed for three days, heading out early and returning late each day as we were doing day trips to Kamikochi and Shirakawa-go. When we returned on the evening of the second day, a white piece of clothing I had left on the bed that morning was missing. My wife and I searched through all our suitcases, but it was the only item missing; everything else was accounted for. After thinking it over, my personal guess is that because it was a pure white garment, the same color as the bath towels, the housekeeping staff might have mistaken it for a used towel and removed it.
I immediately contacted the hotel's front desk. However, due to the late hour, the front desk informed me that all the housekeepers had already finished their shifts. They simply took down the details and promised to investigate and follow up the next day. However, the next day, they never proactively followed up. When I went to the front desk to inquire again, I happened to speak with the same staff member. He merely apologized, but his demeanor made it clear they hadn't found it and had no solution. There was no mention of contacting me if it reappeared or offering any compensation. It was, in short, just a verbal apology without any concrete resolution.
While it wasn't a valuable item, for a hotel to lose a guest's possession and then handle the situation in such a manner is extremely unprofessional. Ultimately, to avoid letting it spoil the rest of our trip, we just had to chalk it up to bad luck.
GGuest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
AAnonymous UserA wonderful experience. Our stay at this ryokan made us thankful that we decided to kickoff our holiday at Takayama and stay for 4D3N! Everything was impeccable. From the service of their team, the cleanliness of their accommodation (& of your luggage and shoes!) and the breakfast spread served. My first time sleeping on futon beds and it was comfortable. Also especially love that they have both private bath and public onsen, and complimentary use of washing and drying machines (detergent is chargeable but affordable). Not forgetting that the place is also very conveniently located near the train and bus station. Really enjoyed our stay!
HHOThe hotel is right next to the JR station, they also have a private parking, it is first come first service basis. There is also a small shop at the lobby area selling local products. Staffs were very welcoming. The public bath was spacious, the only down side was, there were A LOT of foreigners. Most of them has NO MANNERS in the public bath area. Some didn't take shower before going in the bath, some talking really loudly in their language, well, we could hear them clearly still; some soak their towels and long hair in the water. I really couldn't stand, I couldn't enjoy the bath at all. If you were looking for a calm retreat, this is not the place. We changed to another hotel the next day. I understand Japanese doesn't like confrontation, however, they have to do something to make sure, other guests could also enjoy their stay, and public bathing is so much about Japanese culture too, they shall educate people to respect their culture.
Back to the hotel facility, room was very spacious and clean. The view was nice too from the top floor foot bath area. Breakfast was great too, they provide both western and Japanese options, it was tasty.
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