The hotel is located about 10-15mins walk from Nagano station and is easily navigated using google map. Hotel provide luggage forwarding service and luggage deposit after checkout. Amenities are not provided in the room but upon check in, hotel staff will inform you to pick what you need from the area at the hotel lobby. It can also be picked up at anytime of the day. The lobby also have a coffee machine serving hot chocolate and coffee throughout the day. Pastry are provided at certain hour as well. One time free Sake tasting per guest where you need to pick up special coin from the hotel staff. Rooms are clean and quite spacious.
The hotel is very close to the station, with a 7/11 downstairs. The area is lively, a hub for restaurants and malls, yet surprisingly quiet – a peaceful oasis amidst the bustle. The room size is generous for a Japanese hotel, and the facilities are modern and well-maintained. On the 11th floor, there's an open-air onsen with complimentary Yakult and cold drinks, and free ramen is offered in the evenings. I had a very satisfying stay and highly recommend it.
First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
Even though I checked in late, the staff was very accommodating. There was a complimentary drink service on the first floor, so I was able to get some coffee. The bathroom and toilet were a combined unit, but since I was mainly just sleeping there, it didn't bother me too much. I really appreciated having plenty of power outlets.
A good hotel close to Nagano Station, though it's still about a 10-minute walk. They offer a buffet breakfast and even room cleaning (despite what was stated during booking about no cleaning for stays under 3 nights). Essential amenities are provided, including a hairdryer, kettle, mugs, toothbrushes, and so on.
Downside #1: It gets cold inside during winter, so you have to turn on the air conditioning for heating.
Downside #2: The outlets don't charge European laptops, even with an adapter.
Downside #3: The Wi-Fi periodically disconnected.
Shuttle bus service from Nagano Station is a bonus!
Close enough to attractions by car, parking is abundant paid 1000yen for 2 days parking. Breakfast spread is pretty good.
Only down side is that the hotel is slightly old.
The hotel's location is fantastic, and they offer a free shuttle service to Karuizawa Station. The hotel itself has its own garden, complete with indoor and outdoor hot springs (onsen). The breakfast spread is generous, and you get to enjoy it with a view. The room was quite spacious, and the bathroom had a separate wet and dry area. The large windows offered excellent views as well.
Located in Fujimi, MORINO OFFICE LIVING is a great base to explore the city from.
At this country house, you'll also find facilities including a bbq and garden. Staff at this property's front desk can speak 2 languages, including English.
Parking is available at the property.
The best thing about this hotel is its incredibly convenient location. You can see the JR entrance right from your room, which is perfect for those catching early morning day trips (many tour groups meet right by the JR ticket gates). Plus, when you return in the evening, you're right by all the restaurants at the JR station.
The room itself is quite small, but the breakfast spread is excellent.
This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
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9.2/10
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9.6/10
Amazing
GGuest UserAbsolutely wonderful! I'll definitely go again with relatives and friends. It's a hotel with a rich history and culture. The service and dining were near perfect, and the surrounding area was very quiet, making it a perfect vacation spot.
OO.K. MACI’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
FFussy New YorkerI had a large tatami room with side sitting area and sink as well as an ante-room. I had three delicious Japanese meals at the ryokan that were served with polite elegance. The two in-house onsen baths were a joy to use after a day of skiing. The staff was knowledgeable about how to get around by the buses and suggested the best restaurants for days that I did not eat at the ryokan. Senshinkan Matsuya was situated in the center of.Shibu Onsen town next to three of the public onsen. I could not ask for a better stay!
GGuest UserWe spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.
I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!
GGuest UserThe reality exceeded my expectations; the hotel was even better than I imagined. The room was very comfortable for a family with a small child! There's a private hot spring for families available by reservation, though the usage time is a bit short, it's still great overall! The food is high-quality, delicious, and varied. It's also possible to extend your stay for 1000 yen per hour, which is super convenient when traveling with a child. The hotel corridors aren't perfectly clean due to age, but the room itself is clean and pleasant.
LLingziIt was very comfortable with the feeling of staying in a comfortable house.
I felt the richness of nature from the window and was quiet and relaxing.
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
XXiemimiThis is my second time staying here, and I'm still very satisfied! The shuttle and ski equipment services were especially good. The shuttle bus was quite convenient. Everything was great overall. The only minor issue was that housekeeping forgot to leave bath towels that day. Breakfast was, as always, consistent with not much variety in the dishes.
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