Hotels With Wifi in Nagano Prefecture, Japan

It’s a very big hotel. We stayed in the premium wing with balcony. The room is newly renovated but there is a strange rusty smell inside the room, and also in some part of the lobby area maybe due to the carpet, which is quite disgusting. We rent a car on the second day, parking is not free, it’s 1000 yen per night for hotel guest. We do not had breakfast or dine in the hotel. So not much comment on their services. However we never feel welcoming as no staffs will greet you except when the time you arrive with their shuttle bus getting off to check in. There’s no greetings when we check out and leave. Just like we were transparent. Maybe we are foreigners? And maybe there are too many guests though, there was no queue by the time to check out as we left at 10:00am. Just wanna to leave asap. The onsen is always crowded. However CP value is high. What you expect from a large resort? It’s nothing comparable to the high end hotel. But for the price we paid it’s fair enough. Location is super convenient. A plus. But we may not return again.

Tucked quietly in the heart of Matsumoto, Richmond Hotel is that kind of place where you check in and immediately feel, “Yes, this was the right choice.” Just a 10-minute walk from the famous Matsumoto Castle, and only a few steps from the main train station, the hotel is perfect for exploring the city on foot. Everything feels close — but not too crowded. The lobby is simple, efficient, and the check-in process is smooth with helpful staff (and English-friendly machines). It gives off a calm business-hotel feel but with the warmth of Japanese hospitality. 🚶♂️ What’s nearby (walking distance): Matsumoto Castle – a national treasure and absolute must-visit, especially during cherry blossom season. Matsumoto City Museum of Art – just 5 mins away, home to works by Yayoi Kusama (yes, the dots queen herself!). 🎨 Nakamachi Street – preserved Edo-style merchant houses turned into cozy cafes, sake shops, and souvenir boutiques. Local izakayas & ramen spots – literally around the corner! 🛏️ Room Experience: We stayed in a twin room — very clean, comfortable, and surprisingly spacious. Soft beds, adjustable lighting, and full amenities including pajamas, skincare sets, and even phone chargers. ☕ Bonus points for: In-room humidifier (helpful in dry weather!) Free drinks in the lobby lounge during certain hours Coin laundry for longer stays ✨ Why we recommend this hotel: Location: It’s so central, you can explore most places by foot. Convenience: Great for family trips or solo travelers who need a “no-stress” base. Comfort: Classic Japanese standards — clean, quiet, and efficient. If you’re heading to Matsumoto and want a place that gives you both comfort and convenience without breaking the budget, this is a solid choice. Plus, waking up and walking to the castle in the early morning light? Unforgettable. 🌸

Location is excellent. There's direct link bridge between the hotel and the Nagano station. So it's very easy to get to the train station with our luggage. We only stayed one night and Nagano is only our transit stop to other attractions. So we didn't manage to see much in Nagano. But we did notice that there are lots of shops and restaurants within walking distance. Staffs are friendly but some don't speak much English.

Centrally located and short walking distance to the train station. Staff was helpful and provided good service especially on the luggage transfer arrangement. Breakfast was yummy with a lot of varieties. To our surprise, the hotel even provides supper (selection of ramen or ice-cream).

The room and bathroom was clean and nice. We were driving but there were ample parking lots. We got the free welcome drinks, free ice cream, free chazuke and free morning coffee during our stay. We were able to see sunset from our room too. The public bath was clean too with all amenities provided, even with massage chairs. Totally enjoy our stay, the receptionist spoke good english too. very recommended.

The hotel has an excellent location, very close to the JR station and within easy walking distance. The room size was quite good – definitely not small for this trip – and the shower area was spacious. But the real standout feature was the onsen (hot spring); after a soak, I felt completely relaxed and my whole body felt incredibly comfortable!

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

Hotel Tangram provides a unforgettable experience with its exotic location next to a ski/snowboard facility, to have supreme services and the thing. I remember most except the skiing part is the onsen, the onsen provides a lovely arrange of tubs various sizes which consume of eg: cold bath tubs indoor warm tubs and an outdoor tub especially if you are lucky there might be snow raining in to the tub and you can witness a special surpirse. overall I believe coming here is a good choice and can guaranteer you a good stay.

We had a lovely stay here. The view from the room was very nice. The free snacks and drinks every evening was a really nice touch and a great way to end the day. The room was comfortable and spacious. There is not much happening in the area and taxis around were quite expensive, however they did have a free shuttle bus from the hotel.

I enjoyed stay in here. The room is spacious, amenities all complete, provided at the front desk and take what's you need. Location, in front of the Nagano station, after east exit, and 7/11 just next to it. 1 thing make me not give the perfect score, the room have some unpleasant odour that I couldn't remove. I turn on the humidifier, spray air refreshner but still it won't disappear. Except for that, everything is good