It was a great stay; to make it short, the room or reservation served its purpose, we were there in Manila for a family event. If I had anything bad to say, their pool had cat poop in it, please clean it. I understand why the cleaners might not see it, it's in the middle of the people and it settled on the floor. :(
Facilities: The hotel has complete facilities, and it has everything it should have.
Hygiene: The hygiene is very clean, there will be a cleaner to clean the room, which is very good and the attitude is also very good
Environment: The environment is OK, but the sound insulation is a bit bad. The neighbors were drinking at night, so I didn’t sleep well
Service: The service is very good, very satisfied, nothing to say
I just book for two nights but after 24 hrs, they keep knocking on the door and I asked why, they said check out time, however 23 is my check out time. I always check in on their hotel of course I know my check out time. Tho, it was still my to go hotel but maybe I'll try to explore other hotels for now.
We stayed here last Holy Week 2024 for 2 nights. The location is good and easy to find. The restaurant needs a bit of improvement when it comes to tables and chairs and the ambiance and also the food choices. There were no pastries and cakes and no other coffee choices.They only have brewed which didn’t taste good. The room was nice and huge including the bathroom but it needs brighter lighting. Overall it was a good stay but it’s not really place to be going back to. We just tried it.
The food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.
We had a great stay at Monaco Hotel Taytay. The staff were very accommodating and polite, providing great service from check-in to check-out. The rooms were clean and well-sanitized, which made our stay comfortable and worry-free.
The amenities were well-maintained, the pool was clean and we had it all to ourselves during our visit, which was a nice bonus. The gym is okay, though it only has minimal equipment (just one treadmill, for example).
Breakfast selection is limited but everything tasted good and was freshly prepared.
Overall, excellent value for money, especially considering the affordable rate we got. Would definitely recommend this for a short and comfortable stay in Taytay.
Located in Tagaytay, Novella Tagaytay City is a great base to explore the city from.
During your down time, go for a swim in the indoor pool.
Staff at this property's front desk can speak 2 languages, including English.
A free parking lot is available at the property.
It's a bit far from the malls and the road going there is a bit off the beaten path, but the employees are kind and very accommodating. The rooms are clean and the ambiance is lovely. Even though the surroundings are a bit old, the inside of the hotel is still very beautiful. The pool isn't that big, but it's aesthetically pleasing 🫶🏻
Staffs are awesome and politely greet us every time.
Only cons was the play area and gym.. very outdated and aiecon was not funtioning well.
We stayed in panoramic room. It was awesome.
Very Good
162 reviews
8.8/10
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9,0/10
Great
The property sit on top of the mountain in San Mateo, Rizal. This is very close to Quezon City and Marikina. It has this Tagaytay like ambiance and cooler temperature vs in Metro Manila. The rooms are not bad, but not spcetacular just at par with the price. They give some amenities but not complete. Water is self serve on the dispensers outside the hallways. The property is quite isolated and thus most likely you will be force to eat in their 2 restaurants which are quite pricey. Breakfast is 1000 a pax which is quite expensive for the amount of food available. Overall, its a good pick for a quick getaway from Manila less the stress on going to more popular resorts like in Tagaytay.
We enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
This is our 2nd time to stay at Hotel Casiana. As usual everything is perfect. I love the customer service of all the staff in the hotel. It really is a plus points. The amenities, room and buffet breakfast are all good. We will keep coming back in this hotel. Even my mom who stayed here for the first time recommended it to her friends.
This place is literally a hidden gem. It's a perfect place to get away from the hustle and bustle of the city. This place is a holistic detox sanctuary. The food is healthy and delicious too. It's perfect for a short escape from the city.
We did a day pass on a weekend and decided fo book 2 rooms the following week. Unfortunately we had a bad experience. We were told of our room numbers but only given 1 key as the other room was being fixed yet. Then when we made a follow up, we are being given a different room, which is far from the type of room we booked. We said we are willing to wait for the room that was assigned to us but, the receptionist keep on insisting a different room that’s either different room type or far from the other room we had. We repeatedly ask the reason why the supposedly room is not available however, the receptionist is not giving us proper answer. I asked if the current guest occupying the room extended their stay she said no. So then we said again that we are willing to wait to have it fixed as the room are convenient for us family as we were with a PWD. Only then she agreed. Then as we left, she run towards us saying our room is now available and ready. We didn’t go up the room yet as the children were excited to swim. We went up the room around 6-7pm and to our surprise, the delayed room was so dirty. Oil stained bedsheets. Hairs all over the floor and crumpled beddings. You know that the bedding were not changed and just folded back. The housekeeping supervisor cane to the room with us to see it personally. They offered different rooms but we decided to just let them clean the room. They changed all the beddings then. Said they are going to investigate and give us an explanation before we check out the next day but, we never heard anything from them. The place were ok. However, everything is like an add on. The inflatables, you need to pay separately. 499 per person for 2hrs. Food are expensive. They have like stalls of food by the beach and prices were x2. They have a fun room, usually come with the booking but, lucky us, it was not free anymore. They do not allow savory foods but snacks are allowed. Breakfast? It was ok but for the price of 600 per person? Not really. If the breakfast is not included in your booking, better to eat out. Not worth the 600. Overall, expensive stay but not worth the money.
Comfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖
The staff are so accommodating ❤️ Perfect place to relax , best for swimming, snorkelling , diving and kayaking 💚🛶⛱️🌊🏊♂️ Pet friendly basta mag eenjoy kau dito 💓💓💓
The best location. Great breakfast. All staff are very friendly. I would definitely recommend this to my friends. Indeed, we had a pleasant day with The Lake Hotel
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