Posted on Jul 8, 2025
Guest Userthey prepared a greeting for my parents’ anniversary. ty! some confusion in the room booked tho, added few hundreds for the deluxe room king bed or 2 twin beds because it looks new but only the premier deluxe is new. enjoyed playing pickleball. playroom enjoyed by kids but only til 7pm. could add TV there also for movie nights. annoying calls prior to checkout should be stopped. great view. overall good stay
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Price per night from:€ 43
Posted on Jun 15, 2026
Anonymous UserThe beach was nice - the sand was smooth and not rocky, the waves are a bit chill. Hence, kid-friendly. Facilities and amenities are nice tho a bit old aready. Since the pool was big, we were able to swim in the pool even though it’s peak season and many people. Morning jog at the lagoon was good as well. We also played billiards and bowling. It’s just sad that the kids playroom was under renovation. It could’ve been a pretty good experience overall.
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Price per night from:€ 99
Posted on May 26, 2026
janvittorioDuring our recent trip, we booked a stay at a hotel that, for the most part, delivered a comfortable and pleasant experience. The rooms were clean, the staff were polite and helpful, and the facilities were well-maintained—everything we look for when choosing accommodation. By all usual standards, this would have been a solid, trouble-free stay that we would happily recommend to friends and family. However, there was one major catch that set this hotel apart from every other place we have ever stayed in, and it left us feeling frustrated and confused: their strict policy regarding linens and security deposits.
In all the hotels, resorts, and guesthouses we have visited over the years, the standard rule has always been simple: treat the property with respect, avoid intentional damage, and you will get your full security deposit back upon checking out. Minor spills, accidental marks from daily use, or small stains that come naturally with staying in a room are almost always considered part of regular wear and tear. Housekeeping teams handle cleaning these as part of their daily duties, and deposits are rarely held unless there is significant damage, broken furniture, or missing items. This is the industry norm we have come to expect, and it makes traveling stress-free.
This hotel operates very differently. Their policy states clearly that guests must take extreme care of all linens—including bed sheets, pillowcases, towels, and even table cloths found in the room. Even small, accidental stains from food, drinks, cosmetics, or dirt are not accepted. If any linen is marked, stained, or appears to have been used in a way they consider improper, the management reserves the right to keep your entire security deposit.
It felt unfair and overly strict. Unlike other places that charge a reasonable fee for cleaning or replacement if needed, this hotel takes the full amount you set aside as a deposit, regardless of the issue’s size or cost. It felt less like a policy to protect their property and more like an unexpected way to deduct extra charges. The whole situation made what was otherwise a nice stay feel sour and disappointing. We left feeling like we had to walk on eggshells the whole time, worrying that one small mistake would cost us extra money.
Despite this frustrating experience, we have to admit: aside from this unusual rule, the hotel itself is fine. The location was convenient, the rooms were spacious and well-equipped, and the service was friendly. If you are planning to stay here, just be fully aware of their unique approach to linens and deposits. Read every line of their policy carefully, ask questions upfront, and be extra cautious with every item in the room.
This policy is definitely different from any we have encountered before—we would even call it weird and unnecessary compared to how other hotels operate. It takes away some of the relaxation that comes with traveling. Still, if you are willing to follow their strict rules to the letter, you can still have a comfortable stay. Just make sure you know exactly what you are agreeing to, or you might end up losing your security deposit like we did.
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Price per night from:€ 19
Posted on Apr 6, 2026|Deluxe King
Guest UserCelebrated my baby’s birthday in Hotel Casiana and we really love the heated pool. It is toddler friendly and the staff was very accommodating. Buffet breakfast was great, my only concern is the overcooked hard boiled egg. But overall, 👍🏻👍🏻👍🏻👍🏻👍🏻
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Price per night from:€ 34
Posted on Feb 9, 2026
Guest User
If you look for a peaceful place, that's a great place to stay as long as you are not picky on food, at least on western food since on this point it was disappointing. Not to the standard, the beauty of the hotel, a pity.
Nice swimming pools, nice and well maintained gardens.
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Price per night from:€ 166
Posted on Jun 30, 2026
Wyn-WynWe’ve been to Canyon Cove plenty of times, and it never disappoints! It’s the perfect spot for a quick family escape — you get the best of both worlds with a beautiful beach and a swimming pool to cool off in. The staff always greet us with big smiles and make us feel right at home, which adds to the whole relaxing vibe. Whenever we’re craving some sun, sand, and sea without the hassle of a long trip, Canyon Cove is our top pick.
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Price per night from:€ 32
Posted on Dec 22, 2025
Guest UserComfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖
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Price per night from:€ 21
Posted on Nov 3, 2025|Standard King Room
Byahe ni KramiThe place is far more beautiful than how it is described online. A good view of Taal is what makes it magnificent for visitors and couples who want to escape the noise of Metro. Excellent quality service for a decent price. Complete amenities and the room is very spacious. It has its own TV, refrigerator for storing food and a large mirror. The toilet is also separated from the shower. Free breakfast is also great. The hotel has its own parking lot for guests. Overall, the place is great. Will probably get back here. Will also recommend to friends.
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Price per night from:€ 21
Posted on May 10, 2026
Guest UserWhat you see in the advertisement picture is also the same we enjoy staying because it's near to other places like sm and other store and food stuff.
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Price per night from:€ 13
Posted on May 1, 2026|Classic Garden Room
Guest User
We enjoyed our stay at Lake Hotel. We had a view of Taal Lake (and Taal Volcano) and enjoyed having coffee with that view. Food is great and service is superb. Waiters were readily available - assisting us to bring our plate back from the buffet table and helping bring up our bags as there were no elevators. Location is great - Conti’s beside the hotel and other restaurants to the left and right. Wish I was able to swim. Great view of Taal from the pool
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Price per night from:€ 49