Spa hotels in Dubai

The services at Jumeirah are attentive and considerate, the dishes are delicious and suit Chinese tastes. The three-day stay is full of wonderful memories. If I come to Dubai next time, I will choose Jumeirah.

Booked an apartment, it was more like a studio. If you don't stay somewhere nice in Dubai, you won't enjoy yourself properly; only with good accommodation can you truly experience the beauty of Dubai! 😁 The room was very spacious, with one bedroom, a living room, and two bathrooms. The sofa was a sofa bed, which my daughter treated like a trampoline. The room also came with a full kitchen setup. The hotel's pool is outsourced, and the staff's attitude was so-so... The view was average, and the area was quite small. Coming straight from the Ritz-Carlton, the Sheraton's pool left me a bit disappointed... The water was a bit cold, and we left within half an hour. Hotels in Dubai don't provide disposable bathtub liners, which honestly could be a new business opportunity, haha~

Our check in time was 3:00 PM While we checked in past 5:00 PM, when we reached room, housekeeping was still inside cleaning The room was not ready 2 hrs past check in time? Upon booking I had requested happy birthday decoration and called reception, they said they will provide complimentary dessert, it was not there, and they did not bring it at all during our stay I called, they said it will come… but it didnt, they just brought fruits which we did not touch… much later after we checked in…. We had to call for our luggage too, it was delayed, it didnt reach after our check in, it seems they lost it…. Called back asking for luggage description The room was very hot when we walked in, and AC was malfunctioning… at times it was cool but most times it was hot… and we had to call for that too Overall, the hotel was beautiful, room was spacious, you can walk around endlessly in lobby and look around but you would not expect such hiccups to take place in such a high end and iconic hotel like Atlantis The Royal Things we did not like: - Room was still being cleaned 2 hours after check-in time - Birthday requests and promised complimentary dessert were not fulfilled - Delayed arrival of luggage - AC!!! Room too warm 💔 - Had to repeatedly call reception for basic requests

My stay at this hotel was absolutely fantastic! The moment I walked through the doors, I could feel the warm and attentive service atmosphere. The front desk staff were all smiles, and the check-in process was quick and efficient. The room was exceptionally clean and tidy, with a soft and comfortable bed that just made you want to sink in and get a good night's sleep. The room facilities were also comprehensive, with the TV, air conditioning, and other amenities working perfectly, and there was plenty of hot water.

Great location with great view. Direct access to Dubai Mall is definitely a plus. However, the cleanliness of the hotel need to be improved. The bathroom has got a lot of water stains.

Staying for 16 days with the family. First week was great bar the meals at dinner. Beach at Hilton was great, the rooms great, location good. We went half board so we had to eat in a pub type restaurant called speakeasy where people were smoking drinking and playing pool. We attended twice and then stopped. Muslim family and not happy to dine where people watching the football smoking an drinking whilst trying to eat. First time eating the food was bland and we ordered a chicken burger, it was raw so they made another burger but obviously not enjoyable. Second time the staff put our whole order on someone elses table then after a few minutes took it off their table an put it on ours. (God knows if it was touched or coughed on) We decided we were not going there again. Spoke to reception who said we can order room service to our room rather than eat at speakeasy. This was great for a few days but the menu never changed and got boring and eating where we slept was becoming un enjoyable. We then told housekeeping there was an odd smell in the bathroom so he cleaned the bathroom. Smell was still there all whilst having to eat our food in the room. We then complained and they came to fix the smell as it was getting worse. He came and sprayed something in the floor vent. At 2am a few days later we heard a bang and water grushing, it came from a boiler room so we called reception and they sent someone out, he turned the water off but hadnt said so, so in the morning both rooms had no water so we could not take showers and we missed breakfast as they came to fix the issue whilst we waited (no offer of room change either). Tried to go to the hilton beach as had for past 9 days and they said its now chargable, nobody informed us of this change and they said they only just found out but then this should have been stated on arrival that its not normality and can change any day instead just go and take a towel and go to the public beach on the sand as theres no beds! Pool bar not open so you have to order from the lifeguard who calls room service and waiting to get a drink of water in the heat, which is not sign posted so you would not know. You just think the pool bar is closed as its shutter down. So thankful for Shaban an his team who truly looked after us with food and we attended his restaurant on the 2 days it was allowed to open, apart from that the food was not good. Highly recommend Shaban so professional caring sympathetic and respectful to our needs. He needs a promotion and pay rise as he goes above and beyond for the care of visitors! On day of leaving we went to get a quick lunch at jones grocery and the lady said i have to check if you missed any meals to see if your eligible to eat! We said we have missed a few so its fine, had us waiting a while which became ridiculous and embarrassing so we just left. Met with guest relations and didnt get any sympathy or an apology for the inconveniences caused which led me to make this complaint. I totally understand the situation in Dubai with closures and staffing as i am a frequent visitor but i do not feel we were completely not respected not taken care of correctly and my children did not have a good time at the hotel. Unfortunately i feel as though i would not stay here again.

The environment is great, the service is excellent, and check-in was a breeze. Unlike some hotels that demand a deposit upon arrival, this one doesn't. Plus, it's quite well-equipped; I've stayed in other Dubai hotels that didn't even provide slippers or toiletries, but this one has them. It's also very convenient for getting around and shopping.

This is a fantastic hotel with unique decor and smart home features. The curtains are self-adjustable, and the mirror TV is a cool touch. The hotel lobby is stunning, and there's a small convenience store to grab anything you need. It's super close to Dubai Mall, just under a 10-minute taxi ride. I'd definitely stay here again on my next trip to Dubai. It gets a lot of tourists, so luggage handling can be a bit slow. Not many Chinese guests, mostly Europeans and Americans. The paid restaurant at the hotel is delicious, and I found the cleanliness to be excellent.

We had a wonderful 2-night stay and a truly great experience from reception to housekeeping and the restaurant team. A special thank you to Tarun & Yoon at the Front Desk for their warm hospitality and assistance. To the 365 Breakfast Team Vipin, Biak & Harriet. Thank you for the excellent service and care throughout our stay. A big appreciation as well to Sonika & Yash at Flying Elephant for making our dining experience so enjoyable. Special thanks to Sandeep from Housekeeping for keeping everything perfect and comfortable during our stay. We truly felt welcomed and well taken care of throughout our visit. We will definitely be back soon. Thank you once again!

3 star at a max for Dubai. I guess having a club enhances the star rating but this is not to say it is poor, but rooms need upgrading.  It serves a specific client group, this definitely defeats the Accor Standards and not good enough of management to say “well they are 90% of our guest”.  I choice to say as the price ratio was good for the night but if the stay was longer I would have ran away! Would I come back, not likely unless Accor Head office does some serious head banging!