⭐️⭐️⭐️⭐️⭐️ Exceptional Comfort and Service at an Amazing Value!
I had an outstanding stay at Best Western Plus The Ivy Wall Hotel in Puerto Princesa. From check-in to check-out, the staff provided excellent customer service — always warm, attentive, and eager to help with a smile. They truly made me feel welcome and valued throughout my stay.
The room was immaculate, spacious, and incredibly comfortable. The bed was soft and cozy, the linens fresh, and everything—from the bathroom to the minibar—was spotless. I also appreciated how quiet and relaxing the atmosphere was, perfect for unwinding after exploring the beautiful sights of Palawan.
One of the highlights of my stay was the morning breakfast buffet. It offered a great variety of local and international dishes, all freshly prepared and delicious. From tropical fruits and made-to-order eggs to Filipino favorites and good coffee, it was the perfect way to start each day. The dining staff were equally wonderful—friendly, efficient, and attentive.
Considering the high level of comfort, cleanliness, and service, the affordability of this hotel is truly impressive. You get a 5-star experience at a very reasonable price, making it one of the best values in Puerto Princesa.
I highly recommend Best Western Plus The Ivy Wall Hotel to anyone visiting Palawan. Whether for business or leisure, it’s the perfect mix of luxury, convenience, and Filipino hospitality. I’ll definitely stay here again!
Wonderful hotel!!! The service, cleanliness, food, and activities were all top-notch! The hotel offers lovely complimentary touches like free lemon tea in the fridge, a bag, a scarf, and local coffee. In the evenings, they bring pastries to your room. The coconut balls are absolutely amazing! During the day, there are free snacks and refreshing drinks. There's also a happy hour – buy one cocktail, get one free. We experienced the dinner buffet, which was excellent! You can even try their famous suckling pig. Breakfast offers something for every taste! There's also a restaurant on the second floor with incredibly large and delicious dishes.
The hotel's massage service was also great; you can choose between a 1-hour or 1.5-hour session.
They offer free bicycles and boats. Definitely take a boat ride; you might spot sea urchins, starfish, and small fish. You can use the bikes to explore the town.
The gym is excellent, with everything you need, plus air conditioning, towels, and water!
The pool is clean, and the water temperature is very comfortable.
Archery is also free.
Swimming from the shore in the sea can be a bit challenging as it's very shallow, but you can take a boat out to deeper water for a swim.
And the sunrises here are incredibly beautiful!
If you want to visit the underground river or other attractions, you can arrange a tour and rent a car at reception. It might be more expensive than in town, but you save a lot of time.
We rented a car and drove to the beach ourselves. It was an hour's scenic drive, and you're there. They even provided us with a bag of beach towels for the trip.
During our 4-day stay, we never felt any discomfort; everything here is designed for guests. The staff are the most smiling and responsive! We will definitely return to this hotel chain again!!!
Thank you!
My flight arrived late at night, so I was happy to avail of the free airport pick up. The hotel is near the airport and within walking distance of the provincial capital. The area has many good options for restaurants; across the hotel is a grocery.  Local jeeps and tricycles can be hailed in front of the hotel.
 There were strong rains, but I felt safe in the hotel and the area was not flooded. 
I tried the breakfast ones and it was well prepared. I had the corned beef.
Very good price point.
Soundproofing could be improved.
Absolute Paradise
I cannot recommend Astoria Palawan enough! My husband and I recently stayed in one of the Villas, and it was the perfect home away from home. The space, the privacy, and the gorgeous views made our trip truly special.
One of the highlights was the boat trip to the sand bar—a slice of heaven in the middle of the water. The team that took us out ensured we were safe and comfortable the entire time, making the experience completely worry-free and magical.
The food was consistently excellent. We enjoyed the breakfast and dinner buffets, which offered a fantastic variety of delicious dishes to suit every taste. For evening relaxation, we loved having drinks at The Dome—the atmosphere is unmatched.
What truly sets this resort apart is the staff. Every single person we encountered went above and beyond to make us feel welcome. I want to send a huge thank you to Segundo at the Canopy reception for his warm and efficient service. A special shout-out to Jacqklyn at The Dome for her wonderful evening service and making our nights out special, and to Mark at the Habitat Restaurant for his attentive care during our meals.
We are also incredibly grateful to the team who safely took us to the sandbar—your professionalism was reassuring. Finally, a massive thank you to Agustin at the waterpark for his energy and helpfulness; he made the waterpark experience so much fun for us no.
If you are looking for a flawless stay in Palawan with incredible villas, great food, and staff who genuinely care, book Astoria Palawan. We are already planning our return
Staff : friendly, helpful, accommodating, and providing ”top tier” hospitality
The location is a major highlight, as the hotel is only a 2-5 minute drive or a short walk from the Puerto Princesa International Airport.
rooms are spacious, clean, well-designed with unique hand-painted murals, and having very comfortable beds.
Excellent service and very nice clean room. Beautiful pool and great view of the sea and sunset. We bought a tour and had a great time. Bus pick up at hotel. All transfer to ferry provided and on time. Would stay again and recommend to friends. Great hotel pool bar with live music. I would rate higher if I could.close to excellent seafood restaurants
Hotel was nice, the staff were very friendly and helpful, but a few portions of the resort are under renovation. The main pool needs repair. Other than that, we had a very good experience.
Booked this due to proximity to the airport. Turns out if you come out of the airport exit, this is a 25 min walk to the airport! We didnt use PP airport to exit Palawan so not sure if better when travelling out from PP airport
Fine for what we needed! Good aircon, lovely breakfast for a good price, just slow service!
Room is clean, with friendly and nice staffs. Located just opposite the public market whereby you can get lots of fruits, vegetables etc. There are nearby supermarkets n small malls where you can get snacks and necessities. Also walking distance to SM mall. It is nearby the airport too. By tuk tuk it cost you 150 to get go airport. Walking distance to Baywalk where you can enjoy sunset and nice seafood dinners. Or relaxing stroll along the busy baywalk.
Paid 300 to get to the other side Sicsican where Ka Joel, baker’s Hill, etc are.
A great place with a fantastic location! There's a superb supermarket right next door that even has a cinema, which is incredibly convenient. Highly recommended! Plus, it offers excellent value for money.
Very Good
194 reviews
8.5/10
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8,9/10
Very Good
NNikolai EfimenkoThis hotel is really, really great, I loved it! Even though I stayed in a shared four-person room, it didn't bother me at all because almost every day (from morning till evening) we were out on excursions or somewhere else. The staff are friendly and caring, rooms are cleaned daily, and the showers and toilets are communal (but there are also a few separate stalls just for women). The breakfasts are delicious and varied – I would fly back to the Philippines again just for these breakfasts! Because here, I only had truly good food three times: first in Cebu, second at the hotel's breakfast, and third at an Italian restaurant in El Nido, that's it! In the shared room, you get a towel, a locker with a lock, and a large bed (unlike other similar hotels). I'm thrilled!
TThe Mrs.Absolute Paradise
I cannot recommend Astoria Palawan enough! My husband and I recently stayed in one of the Villas, and it was the perfect home away from home. The space, the privacy, and the gorgeous views made our trip truly special.
One of the highlights was the boat trip to the sand bar—a slice of heaven in the middle of the water. The team that took us out ensured we were safe and comfortable the entire time, making the experience completely worry-free and magical.
The food was consistently excellent. We enjoyed the breakfast and dinner buffets, which offered a fantastic variety of delicious dishes to suit every taste. For evening relaxation, we loved having drinks at The Dome—the atmosphere is unmatched.
What truly sets this resort apart is the staff. Every single person we encountered went above and beyond to make us feel welcome. I want to send a huge thank you to Segundo at the Canopy reception for his warm and efficient service. A special shout-out to Jacqklyn at The Dome for her wonderful evening service and making our nights out special, and to Mark at the Habitat Restaurant for his attentive care during our meals.
We are also incredibly grateful to the team who safely took us to the sandbar—your professionalism was reassuring. Finally, a massive thank you to Agustin at the waterpark for his energy and helpfulness; he made the waterpark experience so much fun for us no.
If you are looking for a flawless stay in Palawan with incredible villas, great food, and staff who genuinely care, book Astoria Palawan. We are already planning our return
GGuest UserHow to say it?
Let me start with the bad parts. The facilities are too old. The bamboo room is not soundproof. The sea view is not vast and there are mountains around. There are many mosquitoes. The swimming pool is very small. There are many colorful lights installed in a very ”medieval” style. The attitude of the waiters is also a little inferior.
The good places are affordable! The food is not bad. The semi-buffet breakfast is delicious (the picture shows breakfast). There are many choices of international styles for dinner! At night, you can see flocks of birds returning to their nests at the sunset at the pier bar, which is very romantic!
GGuest UserWhat an incredible stay! We absolutely loved EVERYTHING about Zuri. Starting from the staff - everybody was super nice, helpful and smiley. They even had a thermometer for us to buy when we needed one! The transport was waiting for us at the airport (paid 300php/person one way). The room and bathroom was really spacious and spotless. There’s plenty of space for the clothes and stuff in the bathroom. The room also has a fridge, kettle with coffee/tea choices as well as bathroom alimentaries. The resort area is amazing. The resort is places by the hill a bit away from the town, facing the sea and Coron island. It has 3 pools + 1 kiddie pool, a pool bar, cafe, restaurant, shop, ATM and more. It’s surrounded by greens. You can truly rest there. The breakfasts there were exceptional! Lots of choice, different food both western and Asian. There was also barbecue in the evenings, very tasty as well. We loved it!
The only minor downsides:
- you can’t really control the AC, there’s no remote, you can have it set to fan or cool and set the power 1-10
- there is no reception in the room
- there are not many power outlets in the room
GGuest UserOur stay at the hotel was absolutely amazing. The room was very large, beautifully designed, and spotlessly clean.
The service was incredible especially Kris, who took great care of us and helped with everything we needed. The housekeeping service was excellent, and the location is great, with many nice restaurants around the hotel. The pool area is beautiful and relaxing.
The only downside is that there’s no gym and no spa, so if you’re looking for those facilities, you might prefer another place. But overall, this hotel is a solid 10/10. Highly recommended!
LLunate sigmaHonest Review
Pros:
- The lady who was in charge (We think she's the manager) is really nice and helpful.
- Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊)
- AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy
- The hotel was really pretty or what we call aesthetic. My baby really liked the designs
- Free breakfast and coffee was a good deal, but don't expect too much.
- How much we got the reservation for 3d2n. Great offer from this app :)
- Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out
Cons:
- Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...)
- Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion.
- Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own
- Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily.
- Breakfast is not a room service. You have to go down to the restaurant and eat it there.
- Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture.
- Pool was kinda dirty
- Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here.
- OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel.
Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅
TThat girl abroadI was honestly a bit disappointed with this resort. When you see the word “resort” and pay resort prices, you expect a certain standard. Unfortunately, it didn’t quite live up to that.
The bed only had a thin sheet with no proper bedding, there was no water provided in the room, and parts of the property felt quite run down with visible rust. The bathroom, especially the shower area, could really use a deep clean. Breakfast was okay, nothing special. There were four different WiFi networks, but none of them worked properly and the connection was very slow. The staff did warn me about this in advance.
That being said, the staff were absolutely amazing. Reception went above and beyond by helping with my large bags, doing my laundry, organizing tours and transport, and assisting with everything I needed. Truly a chef’s kiss to the team. They were the highlight of my stay.
With some upgrades and better maintenance, this place could match the price they’re charging. Right now, it’s the staff that make the experience worthwhile.
SSarahBraithwaite77We stayed 1 night, for easy access to the airport. Walking distance to the bayside walk and lots of restaurants and bars. The bedroom and bathroom could do with being updated but it was cheap / value for money. Hot and cold water dispenser and nice area for eating
JJustUsExploringWe stayed for a night at this hidden villa, and it felt like a true home away from home. The staff were incredibly kind and respectful, providing excellent service that made our stay comfortable and enjoyable. The food was a highlight—absolutely delicious, with a healthy breakfast offered in the morning. You can even request a floating breakfast, which added a special touch to the experience. While the villa is tucked away down a short gravel road, the peaceful and private setting made it worth the effort.
The villa is kid-friendly, but families should be cautious around the tiled swimming pool area. There’s no TV, so if you’re traveling with children, make sure their devices are charged. Fortunately, the Wi-Fi is strong and reliable. Overall, it was a lovely, relaxing stay with amazing food and warm hospitality. We highly recommend this villa for a cozy and memorable getaway.
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