Hotels With parking in Zuid-Holland, Netherlands

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

Firstly..the lady at check was extremely friendly and customer oriented...Great job to her....very welcoming very calm Access to room was a little challenging to the the first floor but I figured it out. Room itself was extremely small even though it was for 2 persons Tv only shows in German.. no English movie channels..this was quite annoying as I love watching tv during my relaxing moments Overall I would say it's location is perfect. perfect.staff room not so much

Excellent location in the heart of the city, set in an iconic building. The staff are truly outstanding – friendly, helpful, and always willing to think along with you. Renting bicycles is an absolute must and a great way to explore the area. Breakfast is very good, and the view is simply outstanding – far beyond expectations.

It's a mixed bag. On the upside, it's within walking distance of the train station, and the price is decent. Plus, there's a pedestrian street downstairs with lots of food options. The downsides are that the 'economy' room feels like an afterthought, a leftover space from other rooms. The layout is really odd, the room is small, and it definitely doesn't feel like a 4-star hotel. The tea station was so badly designed that the kettle couldn't even sit flat. To top it off, the kettle was dusty and still had cold water left by the previous guest, clearly showing that this part hadn't been cleaned at all. The public area on the second floor is a highlight though; it's very pretty, a good spot to relax if you don't want to stay in your room.

Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient. The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay. It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.

great hotel in scheme of things but i can’t lie quite scary and very weird! very good location very good amenities i can’t **** on anything but the fact that the vibe is strange lol. we chose this over further out hotel and as much as we were scared every time we left the room it was quite weird, we were in such a great location! no clue how to rate it it’s so mid but great sorry

This hotel was the perfect choice since I was attending a conference at the exhibition center right across the street. Being able to walk there in just 5 minutes was incredibly convenient. The room was small but well-designed, and the king-size bed was very comfortable for one person.

Not bad, although not in the tourist area, not in the center of Rotterdam, belonging to the local area, the service is still timely. It is to get used to the lack of a kettle. This hotel is also strange. The cups and the cups for brushing teeth are disposable paper cups, which have been like this for so many years. The dining is not bad, very lively, there may not be many choices around.

We had a pleasant stay at this hotel. The location is great, close to all the major tourist attractions. Initially, we booked a room with our breakfast. The receptionist offered to upgrade us to executive room with breakfast and the room was immediately ready for our early check-in. The breakfast experience was very good. We were greeted by the head chef who did our dishes well. The only thing that did not go so well is the elevator maintenance. Of the two elevators one was under maintenance so the waiting time was quite long. But we were warned about this when we checked in.

Conveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service. The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression. One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience. Overall, a highly recommended stay with thoughtful service and a prime location.