Extremely clean, modern with the most complete buffet breakfast you can find at this price point! The pool has a great view, the rooms also have unobstructed views specially higher floors. The gym is well equipped & has proper A/C. Wifi works seamlessly in the rooms & the entire facility. Restaurants, pharmacy & even a hospital is walking distance & Multiplaza mall isn’t too far to walk to or a short Uber.
Not a nice area and unsafe especially at night ... the bed was rock hard !!! There is no desk in the room! There was a small fridge where you can put a few bottles. Wifi only worked in the bathroom.
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
I didn't like this room. I preferred the room I had in a previous trip.
The buffet was ok, but we had a problem with one payment by credit card. The buffet and drink showed as paid on my friend's application, but the hotel said the payment was declined. They will get in touch with my friend since the issue is not closed.
The hotel is in a good location and the rooms are relatively clean. However, because it is very old, the facilities are relatively old, the breakfast is relatively small, and there is only one fast food restaurant for dinner. The price is reasonable, and the swimming pool is not very clean.
It was ok. It was within budget. It was not bad. You can call cabs and uber to pick you up also close to albrook mall about 12 minutes or less. Nice place to stay
This is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
The hotel was very convenient for me and my small family. The room was clean and the staff was very helpful despite the language barrier. The breakfast was good and love the different options available. Will definitely be visiting again on my next trip to Panama.
This hotel was so beautiful, and very comfortable. They say the area is not safe to walk at night, but I didn't find it inconvenient.
I really liked my stay and would love to come back
Hotel near Bella Vista,Panama City50% of visitors choose this area
BBehnoosh2026.01.25
Service is fantastic, very nice staff always willing to help / ask if you need anything.
Prime location for subway/ metro station & plenty of restaurants.
Buffet breakfast is really good for the price you pay. Fresh papayas & pineapples, scrambled eggs & omelettes, fresh papaya juice & regular orange juice. Lots of bread options, hot corn soup or oatmeal, salads & vegetables with plenty of cheese, sausage options. No pools but there’s a hot jacuzzi. Gym is well equipped. This hotel is the one we come back to when we are looking for a great value.
Great
63 reviews
9.1/10
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