Dear Team,
I would like to share some feedback regarding my recent stay. Last year when we stayed at PC Hotel Karachi, the sauna in the health club was not working. This time, the steam room was out of order. The entire health club looks very old, almost 40 years old, with no upgrades. Even the wooden lockers are worn out and damaged.
The breakfast was also average. Considering the room rate we paid, we could have stayed at Mövenpick Hotel Karachi for the same price. Their health club is excellent, and the rooms have been recently renovated. In comparison, Mövenpick feels like a proper 5-star hotel, while PC Karachi seems closer to a 3- or 4-star standard.
Thank you.
Not a good experience at all. Requested couple of things more than 24 hours before arrival in reply to the email from hotel. But they failed to cater anything, not even replied to the email. Once we reached at hotel at midnight, staff was not able to handle any thing profoessionaly.
I booked a twin room but was told that they were overbooked, so I could only get a king-size room with a mattress on the floor. The problem was that the mattress didn't come. I had to make three phone calls and wait for two hours to get a pair of slippers. The lobby is OK, the restaurant environment is good, the food is OK, but the room is really average.
I had selected this hotel for my mother and her brother who were traveling to Karachi from Lahore, as claimed by them the hotel was clean, friendly staff and well maintained place, Avari in Lahore has been a family favorite for us and visiting beach luxury hotel shows that they have maintained their brand and their name up to the mark, its old and considered a heritage hotel at the same time but it has been well taken care off over the years as witnessed, food was good and the stay for my family was relaxing as they had travelled a long distance which was tiring for them but they say they had rested very well at the hotel.
This is a good hotel overall, and I have stayed here 3–4 times. The rooms and facilities are fine, but there is a major hygiene problem in the jacuzzi area downstairs.
On several occasions, I saw local visitors using the jacuzzi with only towels or underwear, which is completely unhygienic and unacceptable. This can easily lead to bacteria and health issues. I have reported this to management before, but no strict action has been taken.
The hotel seriously needs to enforce hygiene rules and proper swimwear policies to protect guests.
We decided to stay in Karachi Pakistan as we have been travelling extensively and it was a stopover on our way home towards Australia from Europe. We chose the Pearl Continental as it had very good reviews on service and security. The hotel has 4 restaurants with a very good choice of cuisines. All of the staff are very friendly and attentive. On check-in we were upgraded to an Executive room which was very spacious and comfortable. The hotel is showing signs of age and is due for a revamp but the rooms are still very comfortable. Karachi isn’t really a tourist destination but we enjoyed our stay and hired a driver for the day to see the sights. Thank you Pearl Continental for making us Australian Tourists so welcome.
I really enjoyed my trip as it was a great experience with a lot of different factors like beautiful views, good location and a great atmosphere where a limited but enjoyable food experience in morning breakfast. A family environment few members were able to pick for appreciation like Chef DC Aurangzaib, Qaddafi, Umer and front desk staff members Mr. Huzaifa, Palwasha, Amaad, and Anosh, Car parking staff were very friendly and helpful specially Mr. Haroon.front of house member Mr. Moin. Over all special thanks to Trip customer service team very helpful and professional and available for help 24/7 and resolve the issues. Overall a value of money and pleasure experience.
My stay at this hotel was truly remarkable, with every aspect exceeding my expectations. The luxurious accommodations, exceptional service, and stunning views all contributed to an unforgettable experience. I can confidently say that this was one of the best hotel experiences I have ever had.
Smooth check in great choice of room amenities very good breakfast. Friendly help desk and front staff. I will book again when I arrive in Karachi next time.
The room was larger than I thought. There was a bit of an issue with the hot/cold water tap, but the hotel staff was very helpful and quickly got it fixed. Everyone was very polite as well. Overall my stay was pleasant.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.