Strategic location, easy access to any hotspot especially local market with famous food court cecil market. Always love to stay in citadines hotel whenever i was in Penang, either citadines Cecil or citadines prai, always my first choice
This loft in the city center is relatively decent. It's perfectly located for all the attractions. The airport bus stop is just a 10-minute walk from the hotel. There are two large shopping malls nearby. A big thank you to the staff for letting us check in early. The bed linen was soft and the air conditioning worked perfectly. Shampoo and shower gel were provided for free. There's a water cooler (hot/cold) on the floor. The fridge worked great, and there was also a kettle and toaster in the room.
As for the downsides: The cleanliness of the room was so-so – dusty, with a somewhat worn-out renovation, and some noticeable dirt stains in places. The shower only had lukewarm water. There were no face towels. One of the bath towels had a stain. There were ants running around near the fridge, seemingly knowing where the food was, so make sure to put all your food straight into the fridge. I left a biscuit on the table and ants swarmed it. There are no double-glazed windows, and since our room faced the street, we could hear passing cars perfectly. It's tolerable for a night or two, but not for any longer.
The hotel was opened for less than a month when we visited. However, we enjoyed ourselves during our short stay there. The staff were friendly and warm, always willing to assist us. We were pleasantly surprised by how spacious the room is. The kitchenette in the room was well equipped with water filter, oven/microwave, crockery and utensils. They even provided dish soap and sponge. We were impressed by the thinking behind the laundry room which included entertainment such as pool table and board games. Great to pass time while waiting for laundry to be done. The hotel will definitely be a comfortable for longer stay. We will be back when we come back to Penang.
We arrived at about 11am and managed to check in immediately which was a pleasant surprise! The room was really spacious and we loved that there is a filtered water tap within the room so we could refill our bottles easily and save money on buying bottled water.
The only bummer was that on our second day, there was a power shutdown from 10am to 2:30pm (which they informed us beforehand), but at the same time, the lifts were having maintenance (not informed on this) and we were stuck at our level (20 floors up) for about 20 to 30 mins. We were not able to take the stairs down as well which was abit frustrating as we were running late. So they could have better planned or better coordinated the schedules for the maintenance work.
But other than that, the rooms were really clean and the pool and gym were nice as well. The breakfast didn’t have many selection but it was decent. We loved that the hotel was just opposite the esplanade park too! Will stay here again!
Staying at this hotel felt really comfortable. The environment was clean and quiet, and the staff were very friendly. Check-in was quick, the room was spotless, and all the facilities were complete, making for a very reassuring and satisfying stay.
Our stay at Citadines Connect was fabulous. It was really quiet yet the location was nice and central (near lots of sights and great food places). We were lucky enough to be in block B which faces another building so there was literally no traffic noise and we barely noticed other travellers because of the insulation between rooms. The bathroom was very clean and serviced daily beautifully. The staff helped us a lot when trying to book our next steps of our journey to Ipoh. Finally, the infinity pool was a dream, particularly because we had it all to ourselves! Nothing quite like listening to the call to prayer while floating in a crystalline pool 4 floors you. This hotel was the best - highly recommended.
This hotel is perfectly situated between the city and the famous beach. Plenty of food options and shopping malls are right around the corner. Downstairs and in the immediate vicinity, there's a fantastic food court, numerous malls, cafes, and restaurants, offering a huge variety of choices. The food court even features vendors selling authentic local delicacies. I highly recommend this hotel, the scenery is beautiful. Enjoy the sunrise with a cup of coffee and savor life.
Stay Experience:
This serviced apartment offers a very spacious layout, making it comfortable for longer stays. The automated parking system is also very convenient, and there is a convenience store located right downstairs.
Service Attitude:
The reception is located on the second floor, and the staff were polite and courteous throughout my stay.
Hotel Location:
The property is situated between the beachfront and the city centre, offering a balanced location. However, there are not many dining options within walking distance.
Areas for Improvement:
It would be great to have more breakfast options available. Other than that, everything else was satisfactory.
Okay, it's cheap, but the location is actually quite far from Kampung Agong, even though it says it's only 11km on the booking. It took us 1 hour 40 minutes, almost 2 hours!
Excellent hotel with a great location. The room is spacious, comfortable, and well-equipped with many facilities. I really appreciate the free latte, and the elevators are fast and efficient. Having a kitchen in the room is a big plus and makes the stay even more convenient. The bathroom amenities are also excellent—the shampoo and body wash smell amazing and feel premium quality.
I’ve stayed here many times and have always had a great experience. Definitely one of my favorite hotels, and I will certainly come back again in the future. Highly recommended!
Very Good
924 reviews
8.8/10
Price from
€ 63
per night
Check Availability
See All Pet friendly Hotels in Penang
Latest Reviews for Penang Hotels
See all
8,1/10
Very Good
GGuest UserStaying at this hotel felt really comfortable. The environment was clean and quiet, and the staff were very friendly. Check-in was quick, the room was spotless, and all the facilities were complete, making for a very reassuring and satisfying stay.
IIrina BondarevaThis loft in the city center is relatively decent. It's perfectly located for all the attractions. The airport bus stop is just a 10-minute walk from the hotel. There are two large shopping malls nearby. A big thank you to the staff for letting us check in early. The bed linen was soft and the air conditioning worked perfectly. Shampoo and shower gel were provided for free. There's a water cooler (hot/cold) on the floor. The fridge worked great, and there was also a kettle and toaster in the room.
As for the downsides: The cleanliness of the room was so-so – dusty, with a somewhat worn-out renovation, and some noticeable dirt stains in places. The shower only had lukewarm water. There were no face towels. One of the bath towels had a stain. There were ants running around near the fridge, seemingly knowing where the food was, so make sure to put all your food straight into the fridge. I left a biscuit on the table and ants swarmed it. There are no double-glazed windows, and since our room faced the street, we could hear passing cars perfectly. It's tolerable for a night or two, but not for any longer.
MMaeChanIt rained heavily last night, so we didn't get to see the iron flower performance. However, we stayed in a really beautiful and comfortable hotel and had a super pleasant afternoon nap, which made me very happy (even though it was completely dark when I woke up, haha 🐶). The hotel clearly put a lot of effort into its design; it was very clean and tidy. While not luxurious, the decor was very cozy. There was also a drying area behind the kitchen, and a small courtyard relaxation area, with small gardens both upstairs and downstairs. We stayed in a first-floor room, and I was completely surprised that the door was so close behind a brick screen! When I opened the door, I was stunned by a wall full of books 😂. For a moment, I thought they had accidentally led us into a study! It turned out to be the Harry Potter themed room we booked, hahaha, what a pleasant surprise! 🌹🌹🌹
KKamonmatguftI had a fantastic stay at this place. The room was spacious and clean and owner place is kind . The room was very comfortable with a great view from the window. It was cleaned daily and had all the amenities we needed. The location was perfect, close to all the major attractions.I would highly recommend this place to anyone visiting the city. 5 out of 5 stars.