Hotels With Pools in Riau Islands, Indonesia

Love the ambience! Good for price! Definitely visit again for special occasions! Thank you for the decoration for birthday surprise! Towel and toilet bowl looks old and well used! Bring ur own towel!

This hotel is conveniently located near the Tanah Merah Ferry Terminal in Singapore. It's just a one-hour boat ride to Bintan's BBT ferry terminal, and the hotel offers a complimentary shuttle service, so it's not far from the pier. The hotel itself is new, boasts a beautiful environment, and provides excellent, attentive service. The breakfast spread is abundant. For lunch and dinner, there are two restaurants to choose from: one offering Western cuisine and another focusing on local flavors. What's even better is that within a few minutes' walk of the hotel, you'll find a bustling food street and a shopping mall. The hotel also offers a paid shuttle service to several major attractions and recreational spots, including the Mangrove Forest, ATV rides, Blue Lake, Coffee Plantation, and the Zoo, among others.

This hotel made me feel like I paid for a cheap stay where everything costs extra. It was the first time I've heard of paying extra for early check-in. Eventually, the staff let us check in early when they saw we weren't going to pay. Some staff members were enthusiastic, others were just okay. At the Indigo restaurant, the server rushed us to pay our bill even though it was still during working hours. The kids' play area only allows one adult and one child, which isn't very family-friendly. What, is one parent supposed to sit outside while the other takes the child in? The breakfast tasted alright, but the variety was very limited. Even though there were available tables, the staff wouldn't let us sit there, insisting we sit at a further table, presumably so as not to disturb the foreign guests next to us. Sigh. Overall, it was an okay trip with the kids, but I won't choose this place for a vacation again.

the place is rundown but it is comfortable.the breakfast is nice. near to batam center ferry terminal and oppsite is lotte supermarket and a walking distance to a batam mall.

The hotel is clean and reasonably priced. It's also very convenient to take a taxi to the mall. The breakfast food was just okay, but since it was included with the room, it was still worth it. The main thing is that my kids really liked this hotel, so I'll still choose Aston next time I visit.

Travelled in a big group consisting of adults and kids ranging 1.5-10 yrs old. Overall experience was very good! And would definitely come back again. Location- nearby Batam ferry terminal (5-7mins drive), a lot of cafes, coffee, spas, marts within the area. To travel to grand Batam mall and penguin market is only 3-5 mins via grab. Rooms- good size, clean and basic. No bathtub but there’s inbuilt hair dryer. Breakfast Spread was scrumptious. Good variety. Amenities: Lobby was spacious, lots of space to sit and relax while waiting for friends/grab. Swimming pool was in the next block, pool is at 1.2m minimum and it is really windy, not so ideal for kids to stay long. All the staff were very friendly and pleasant. The doors’ sound proofing is a tad weaker. Could hear my neighbors conversations walking toward lift lobby, or the nearby buildings speaker quite clearly. But the overall experience is good that this is only a small part of it.

Has some questions after booking, staff responded fast via email, shuttle bus service to and from BBT ferry terminal were taken care off nicely. Decided to book a 2 nights private tent in order to enjoy some quiet moment after reading some review via klook and trips regards to noise pollution from neighboring tent. Glad that we don’t have much noisy neighbors and not full house but the maintenance and housekeeping staff chat sessions can be hear clearly from the inside of our tent, especially when they’re outside the compound, as early as before 8am and as late as 7:45pm, still hearing their voice. At last we can’t stand and feedback on the 3rd day of our stay via WhatsApp’s, to request housekeeping/maintenance staff to lower down their volume, and finally we have a peaceful morning nap before check out on day 3.

I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle. One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains. The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal. I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience. While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay. In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!

This is my second time staying at this Villa. Really love the room and the private pool. Except you have to be careful of the food left outside. Not sure it's the bird , squirrels or monkey that came to eat. Besides this, the staff were very friendly and helpful. We communicate our needs through WhatsApp. And they were very responsive. The breakfast was served in house. Their hot chocolate is very nice. Nearby the Villa is the Lagoi Bay Beach, and a shopping area. There is a big Mustafa there, and Japanese Ramen Restaurant. They even provide driver to pick us up from the Ferry Terminal to the Villa. Will recommend all to stay here for a time of relaxation.

Check in was a breeze. Very thoughtful service by staff to plan the decor and celebration of our Anniversary! This is what truly stands out for Swiss-Bel as compared to other big & new hotels in Batam, though the hotel is much older and needs some refurbishment especially the toilet with some unpleasant smells. Food buffet is not bad and rather delicious but variety across days can be further improved and they can consider serving Indomie for breakfast buffet! Kudos once again to the thoughtfulness of the customer service enjoyed in our stay!