The service and amenities of The Hilton Garden inn Lucknow are totally worth it. Breakfast was great and so was the pool. The rooms were squeaky clean and the staff was quick to serve. Great experience.
I had an exceptional experience at this 5-star hotel! From the moment I arrived, the warm Indian hospitality was evident. The welcome was grand, complete with personalized touches that made me feel instantly at home. The staff were incredibly friendly and attentive, going above and beyond to ensure every detail was perfect.
A special thanks to the manager, who graciously accommodated my late check-in without any hassle—such flexibility is rare and truly appreciated. The service throughout my stay was impeccable, with everyone genuinely eager to assist. If you're looking for a luxurious stay with outstanding service and a personal touch, this hotel is an absolute must-visit!
Nice environment, swimming pool, good staff attitude, friendly reception, good breakfast in the restaurant, rich variety, room facilities are a bit old, others are good.
Nice place, very convenient for the Taj Mahal and nice view from the roof terrace. Rooms were nice and seemed clean, and 24 hour reception always there. Was an easy walk to the Taj in the morning ~ 10 minutes
I wouldn't stay in Agra for more than one day and this hotel is perfect for this. Our room was clean, comfortable and quiet. Bathroom could use some maintenance but it was clean. We ate at the buffet restaurant on the evening and morning and the food was fresh and varied like what you would expect from an international hotel brand. Location is ok I guess, but again we went to Agra to see the Fort and the Taj, not the city that is beyond crowded and messy. As anywhere in India, staff will pressure for tips but nothing to be annoyed by.
This was a good hotel for the night. Nothing special about the room, but the lobby looks nice and the staff is helpful. It’s not too far from the Taj Mahal, but you cannot see the Taj Mahal from the building at night since the Taj Mahal is not lit up at night.
Great location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
Great location. I literally just walked to Taj Mahal from here. This was my biggest room in all my 3 hotels travelling through India solo. I think that they gave me the more modern and recently renovated room because I read some bad feedbacks regarding this hotel being old and that it needs renovation. Also it has a view for Taj Mahal at the rooftop. I didn't expect that because they did not advertise it openly in there postings.
We had booked Renaissance via Trip.com and the hotel hospitality was worth appreciation. The breakfast lunch and dinner were a treat to taste buds. The staff was cooperative regarding any service demanded. It's a place worth coming again...
Very Good
75 reviews
8.8/10
Price from
€ 71
per night
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7.4/10
SSrideviHotel is good with all amenities near by
But service very very bad or did not expect this from this hotel
Very very very slow service n does not respond until 2 nd call
Check out cleared but nobody come to help with the luggage even though it was mentioned they will send the support person in 5-10mins n until second reminder reception did not bother to send the guy.
After the breakfast nobody there to respond what we need even mentioned they were little reluctant the 2 ladies( one in white shirt n other in red shirt) in the breakfast section. After couple of reminders we got what we need .
Thanq for the guys in breakfast session for their prompt response n attention for what is required for my 78years old mom n made her comfortable for her choice of food .
Food is good with all sorts of breakfast choices
Strange thing which I noticed first time is during check out reception place nobody bothered to ask how was the stay 😃 
Finally guys ( red)
JJaideep SinghNear functional hotel right next to the airport. Rooms are decent. Front office staff is quite lost and confused. Coordination between them and Food and Beverage team is also jinxed. Basically go, check in, don't ask for anything and don't talk to anyone, as anyway they don't listen, and all will be great. The junior team is very courteous and warm.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
MMaestraViajarI stayed at this hotel to recover from a surgery I had. I ended up needing to cancel, because I didn't realize that Ghazibad was epically far away from New Delhi, and I was unable to care for myself after the surgery for a time. I was told by the hotel that they would submit to refund the cost of my stay (this did not occur). Additionally, when I checked out, they did not give me the final costs on my room, then they subsequently harassed me on Whatsapp until I was able to pay, all while attempting to heal from a major surgery, and I had to return to the hospital. As for the hotel, it is listed as 4 stars but it is more like 3. I chose the hotel for the beautiful amenities in the pictures -- it looks NOTHING like what is pictured. The staff is helpful, going out of their way to meet any need you have and the restaurant menu and breakfast buffet are good, albeit quite expensive. I also used room service, which at one time I was told they would not take my order, I had to come down to give the order in person. I would say this is a hit or miss hotel. The neighborhood surrounding the hotel is beyond unsafe and deplorable and I didn't feel comfortable AT ALL going outside, without risking my life and limb. I do not reccommend this hotel and would not stay again.
GGuest User(Good point)
Lobby is clean and nice
Good staff, good ***ners and good service
I checked in at 15:00, but I was able to check in normally even if I went to 12:00.
the restaurant is beautiful
The bed is soft and comfortable
Good laundry service
The pool is pretty clean. Not at a level where you can't swim.
Is there a breakfast buffet menu every day? change. I stayed 2 nights but it was nice to have a change.
(bad place)
I lost my friend's earphones in the room, but I couldn't find them. 2 hours after check out...
old hair dryer
Heavy construction noise during the day
Occasional power outages (recovers in about 1 minute, but often...)
Hotel facilities (rooftop, lounge, etc.) are lacking in some places
It feels old and deserted.
The view from the window is not good (surrounding ruins, etc.)
The breakfast bread is bad (croissants, donuts, etc.) and should be improved.
IiamcarmelatorresWe had a fantastic stay at Courtyard by Marriott in Agra! The hotel is elegant, the rooms are spacious and comfortable, and the food was delicious. A big thank you to Dheereendr for his outstanding service — he was always friendly, attentive, and made us feel truly welcome. Highly recommended for anyone visiting Agra!
PPoohpunMixed Experience – Impressive Views but Some Drawbacks
I recently stayed at this hotel and had a mixed experience overall.
Highlights
Spectacular City View: The view from the top floors is truly impressive and offers a beautiful perspective of the city.
Good Food Quality: The food served at the hotel is quite good, with a range of options to choose from.
Areas for Improvement
Expensive Dining: While the food is tasty, it is noticeably expensive, which may not suit all budgets.
Remote Location: The hotel is situated outside the main city area, making it less convenient for those who want easy access to city amenities.
Lack of Nearby Supermarkets: There are no supermarkets or convenience stores in the immediate vicinity, so plan ahead if you need essentials.
Overbearing Staff: After check-in, staff members unnecessarily follow guests all the way to their rooms, which can feel intrusive.
Excessive Security Checks: Security procedures are repeated multiple times, which can be inconvenient and make the stay less relaxing.
This hotel may appeal to travelers seeking great views and good food, but be prepared for higher prices, a less central location, and some unnecessary procedures.
GGuest UserThe interior was amazing. There were many paintings in the corridors and rooms, giving it a good old Mughal era atmosphere. The fabrics in the room were Persian and stylish. The toiletries and tissue containers were so nice that I would have bought them if they were for sale. I felt that the design was flawless down to the smallest detail.
However, although I included dinner and breakfast, the buffet restaurant was the same both times, which was disappointing as it didn't feel like the Taj. The restaurant was always noisy and lacked style, probably because there were a lot of families there, and it felt like it had been downgraded to a regular hotel. It may be unavoidable as it is a tourist attraction, but I wish the Taj would stay the Taj forever.
AAnonymous UserNice place, very convenient for the Taj Mahal and nice view from the roof terrace. Rooms were nice and seemed clean, and 24 hour reception always there. Was an easy walk to the Taj in the morning ~ 10 minutes
PPANCHALExceptional Hospitality & Delicious Cuisine!
From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness.
The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable.
It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine
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