We booked at the very last minute and im happy that we choose The Marison Hotel located in the prime city of Legazpi . Rooms are spacious and clean and i really love the bed….its very clean, soft and big, felt like sleeping at home. The staff was welcoming and accommodating right from the moment we checked in. Food was superb and restaurant’s service was excellent. Hotel had a nice atmosphere and we really enjoyed our stay, we will highly recommend The Marison Hotel to others.
The hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
Clean and safe. But there were ants, which was okay for me but my friends seemed uncomfortable.
The location was not nice. We rode a jeep from the main city for 1 hour. (we tried to get a taxi but they said we need to pay 3000 pesos)
The service was nice. we enjoyed a pool. And we could have a free breakfast.
Arrived late in the hotel. Did not expect anything as we were tired and randomly booked a hotel for the night. Hotel was clean and new, employees were friendly too. Hoping they could keep the standard. Assigned room was on the 2nd floor and has no view. But nevertheless, we were there to rest. Bed and pillows were so comfy. Amenities were complete too. The only problem was the hot shower. We haven’t inform them as we were tired.
Thank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! 👌🏻👌🏻👌🏻
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!🫶🏻🌸
✅✅✅✅✅ The place is great and clean!
✅✅✅✅✅ Excellent service
✅✅✅✅✅ Recommended hotel
Outstanding
14 reviews
9.9/10
Price from
HK$ 504
per night
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8.8/10
Very Good
AAnonymous UserGood location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
GGuest UserThe hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
AAbe D.Nice gym and nice pool. Service of the staff was pretty good and cordial. However, we did not have a hot water after the brownout. We were told to wait for 30 mins. to an hour after the electricity came back. We waited 2 hours with no hot water. The shower bath tub is not safe at all. It was too high and dangerous. There’s no anti-slip and that makes it even dangerous. Another is, there’s no electrical outlet on the left side of the bed that makes it hard to charge the phone. Also, I requested a box of tissue paper and I received 2 toilet papers. I was informed they don’t provide tissue paper. Of all the hotels we stayed this is the most expensive, but can’t provide tissue paper. We’ll try UMA next time.
GGuest UserExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
IIts KimArrived late in the hotel. Did not expect anything as we were tired and randomly booked a hotel for the night. Hotel was clean and new, employees were friendly too. Hoping they could keep the standard. Assigned room was on the 2nd floor and has no view. But nevertheless, we were there to rest. Bed and pillows were so comfy. Amenities were complete too. The only problem was the hot shower. We haven’t inform them as we were tired.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
JJossa Flores FangoniloThank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! 👌🏻👌🏻👌🏻
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!🫶🏻🌸
✅✅✅✅✅ The place is great and clean!
✅✅✅✅✅ Excellent service
✅✅✅✅✅ Recommended hotel
GGuest UserThe place is nice. Easy to find. No hidden charges.
The staff don't know how to say no. 🫡
They will cater to your needs.
The pool is cold. I hope they will make it warm especially at night.
Some features might need maintenance. Like the CRs.
Overall, it was a really good place to stay before we went to the hot springs nearby.
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