Hotels With spa in Federal District, Mexico

Some young waitresses are not so friendly to customers and always seem a little impatient. I hope that the relatives, friends and parents of this waitress will encounter more warm, generous, patient and meticulous good services when traveling abroad.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.

AMAZING HOTEL - such a good caring friendly polite staff; very safe , good security , but hotel itself is historical building with such a big history and they have FREE tours to get to know hotel. Is has special rooms , bar - all is form 100 years ago, with such a soul and character . We enjoyed a lot out stay. Breakfast is good , have everything you need , recommend to take with breakfast. Location is also great, 5 minutes to tour buses, Angel square , many coffee shops and restaurants. RECOMMEDED !! Rooms are also fine , clean , have windows . We would definitely stay there again

Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now

The hotel is conveniently located, the rooms are clean and tidy, the network is stable, but the bottled water in the room tastes strange. The breakfast is relatively rich and there are some changes every day, which can also adapt to my parents' Chinese stomach.

I had a great stay at the Hilton Reforma in Mexico City while celebrating the birthday of my girlfriend. The staff made the experience feel special with very good and attentive service throughout my stay. The room was spacious, clean, and very comfortable, with a great view and high-quality amenities. Everything was well maintained and met the high standards I expect from Hilton. Overall, a very pleasant experience and an excellent choice for both leisure and special occasions. I would definitely stay here again

Excellent service On the other hand, the view from the room was of a wall

This hotel is situated in the Coyoacán Centro area. What a great area for so many reasons, coffee shops, restaurants and small cafes. This hotel, tho, is all you really need. Very beautiful, with high quality throughout. The staff were very friendly and professional. Our suite was gorgeous and well appointed. We didn’t have time to try out the breakfast menu but it looked very tasty. I would definitely return for another stay without hesitation !

Very convenient location. The check in process went well and it was possible to take coffee very early in the morning just before taking my flight. The water pressure of the shower was too low. Very convenient hotel altogether. Will definitely come back.