Hotels With Pools in Dong Nai Province, Vietnam

Everything great but it’s non smoking room and had to come downstairs to smoke everytime.

The best value of this lodge, is the friendly and helpful service staffs. They deserve 5 stars. I booked Grab car for return trip but was cancelled by driver without any advanced notice. When I tried to book local Grab bikes and cars, no one answered. It made me understand that I was in jungle, not as convenient as in the city. While I was asking the lodge reception and ready for paying double cost to get a return trip, reception staffs discussed and called a private bus which costs VND120,000(around 1/10 Grab car cost) to Bien Hoa. I realized that they tried to help me instead of taking advantage of my transportation problem. What pure souls I met, thanks God! Anyway, if the owner of the lodge can read this article, please improve the problems I mentioned. I killed 21 mosquito in my room one night. I believe I could kill another 20, if I stayed another night. There's frequent motor rotation noise annoyed me whole night. If you can not remove the motor-driven machine, do you consider to make the room I lived a warehouse. The hotel has best location, nature beauty and excellent staffs, one single room should not become low quality burden of the lodge. The food is good, the same quality and expense as in the city.

The only reason you would find yourself in Bien Hoa is for business or ( like me ) family reasons. I stayed 8 nights at the Aurora Hotel. The rooms are comfortable and a good size. The bathroom is also a reasonable size but the shower is over the bath meaning it is quite a big step over the baths side when entering or exiting from a shower. The Aurora has one of the best bathroom kits I have ever seen. As well as the usual kit there is also shower cap,Emery board and a vanity kit which I discovered had packaged cotton earbuds. The soundproofing in the rooms is woeful. Coughs, conversations and TV from adjoining rooms was easily heard. Air con and Wifi both good. Swimming pool lovely and clean and well equipped gym. Now to breakfast, all I can say is, as a Westerner , go in with low expectations and you won't be disappointed, though eggs are cooked to order. All staff were helpful and pleasant

At this hotel the staff are friendly and helpful. However, the security staff are rude and aggressive, we had one security staff member demand that my wife remove her motor scooter before the premises before 10 pm despite she was a paying guest, and we had in fact the right to use the underground parking all night! Yes, the hotel has a policy that non-paying visitors must leave the hotel by 10 pm, but rather than check if the motor scooter user is a paying guest or not the hotel security staff would rather just threaten paying guests. WE WILL NEVER EVER RETURN TO THIS HOTEL AGAIN, AS THE SECURITY STAFF ARE CONSIDERED TO BE MORE IMPORTANT THAT THE PAYING GUESTS.

The room design is normal in a local hotel in Vietnam, but this stay is not very happy. The reason is that I want to rinse the bathtub first when I see the stains. I didn't expect to walk out of the water level during the rinsing process. It was very disgusting. Contact Trip.com immediately, Trip.com said to contact the hotel immediately, but no one came, and then I tried to contact the duty staff, the duty staff will not speak English, probably meaning let me wait, call in 5 minutes, no one answered. Fortunately, there is no way to climb into the bathtub. After 30 minutes, no one will deal with it. Trip.com ~~ will say that I have tried to contact the hotel. No one at the front desk of the hotel answered. Then~~ can drown the~ with shower gel. No one has dealt with it that night. The cockroach was not disposed of until the next day when the room was cleaned. Negotiating compensation, the hotel refused to compensate, Trip.com said that the hotel refused to compensate, they have also tried their best to negotiate, and then apologize. Now I can find 12315, a very bad experience, Trip.com even kicked the ball and took it. Fortunately, I kept the evidence and tried to avoid this hotel if I had the conditions, otherwise I could prepare slippers. Fortunately, I didn't find them on the bed. I also sent a video to Trip.com , no one has been dealing with it, really helpless.

The food service staff is lazy, worried about pressing the phone, serving the lack of food. I ate in the evening on 30/7 . Need to train more fluent staff. But also thank you to the staff at noon with a smile to greet guests and lend the guests an umbrella (although the guest did not ask).

There was a staff member who spoke Japanese at the front desk. I took a rest in a quiet place. Breakfast was also delicious. I want to stay next time I go to Longcain.

We felt very well in the Lodge. The pool is large, the water is fresh and the view is beautiful. The accommodation equipment is simple, but good. The air conditioning works well. The view of the river was astonishing. The operators of the facility were very helpful and friendly. 150 m further the ferry was leading to the National Park. Ideal. I would book again.

Amazing and really kind staff