The baggage retrieval sign will guide you down the elevator to the wide underground tunnel (the 300m long tunnel crosses the runway to connect the new arrival hall to the original facility). If you need any assistance, please consult with the Mahaba Desk at the entrance of the tunnel. The tunnel escalator will take you to the baggage pick-up area and the immigration office on the first floor of the arrival hall. You can shop freely at the arrival duty-free shop in the baggage hall. You can exchange money and rent a car through the immigration and customs entry hall. You can always find a taxi outside the airport. First and business class passengers are greeted by a special bus outside the departure hall. Passengers who transfer or wait for departure can rest in the comfortable Mahaba terminal. This service embodies the tradition of Arab hospitality, located at Gate 25, Blue End (East). The Mahaba Terminal is open 24 hours a day for passengers, without extension. Receiving visas and Dubai affordable package tickets can be obtained at the counter at the exit of the tunnel. For Dubai Stop Package, follow the signs to the Desert Trail Desk.