Romantic Hotels in Canton of Valais, Switzerland

The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning. Suggestion to the hotel: 1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite. 2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same. 3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner. Overall, I recommend this hotel to family. I will come back again.

The room is clean and sanitary, with a balcony where you can see the snow-capped mountains and watch the sunrise and sunset. You can store your luggage, the front desk staff is very friendly, and it is a good stay experience.

The hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes. The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️ The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful. The town is not big, and the dining and shopping around the hotel are very convenient.

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.

This hotel is located at the side entrance of Zermatt train station. There is a prominent sign opposite and it is very easy to find. It's only 2-3 minutes' walk, very convenient. We booked a suite, which was fully equipped with a kitchen, laundry facilities and a fireplace (the kind that can burn fire). You can see the Matterhorn from the balcony. Breakfast was good too. It’s just that the price during the ski season is too high, close to 10,000 yuan per day. If I have the chance to go to Zermatt again, I will choose it.

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

Let's talk about the advantages first: a great view of the Matterhorn, you can see it from the terrace, and you can also see it when you have breakfast in the restaurant, the view is very good. The room is about 10 minutes' walk from the train station, and it's still a bit hard to drag the suitcase, but there is a free taxi when you check out and go to the station~ The other feeling is that the room is so small... There are few types of breakfast, especially after staying at sunstar, the difference in breakfast is a bit obvious. In addition, the main door is a bit difficult to find, you have to go up a few stairs and walk through a corridor to get there. I was so tired when I arrived in Zermatt that day, and it was painful to carry the luggage up the stairs. In short, the recommendation index is three and a half stars.

Very nice hotel and ideally also with children. Entry to the thermal bath was included on the day of arrival and departure. Excellent!

Hotel is approximately 10mins walk from Zermatt train station. There is a bus stop to Matterhorn Glacier Paradise cable car station about 4mins away from the hotel, very convenient. The hotel gave us a free upgrade during our stay and the view from the balcony was amazing! The pool and sauna facility looked great but didnt had a chance to try. Highly recommend this hotel going to Zermatt!