Shanghai Luxury Hotels

"I originally thought I might see snow on the Shanghai Tower during the cold snap, but it turned out to be a no-show… So, let's talk about the hotel itself. I feel like 1/3 of the room rate goes to the high-altitude view, 1/3 to the breakfast and fitness facilities, and 1/3 to the room itself. [Rose emoji] Perhaps it was because I had seen a lot of negative reviews before, which lowered my expectations, so staying at J Hotel was a pleasant surprise. First of all, the artwork and decor aren't as tacky as some claim; maybe the front desk is a bit questionable, but the entrance and elevator lobbies have a very distinctive Shanghai style. 🏠 The room is huge, and I personally feel the space is a bit wasted. Sixty-something square meters, and it's already a suite configuration. The bathroom is ridiculously large, even having a dedicated vanity table – you could practically wall off another room! There’s a desk in the room, which is super practical for us 'workhorses'. The welcome fruit was also generous; my son said it was the best strawberry he'd ever eaten 🍓. I specifically checked the details and cleanliness, and the overall maintenance is excellent. The 2-meter king bed easily fits three people, but! The bed frame is so high, combined with the mattress, you have to 'climb' into bed, which isn't very friendly for elderly guests or those with mobility issues. 🍞 The breakfast is definitely in the top three of all the hotels I've stayed at. Chinese, Western, and even Japanese options are available, with excellent quality and presentation. The buffet plus à la carte style offers a wide range of choices; you'll want to try everything, but one day isn't enough. Compared to this, the breakfast at Park Hyatt falls a bit short. 🏊🏻♂️ The pool is on the 84th floor. You need to go to the 85th floor to change and then take the elevator down. The facilities are relatively basic – no children's pool, hot tubs, or sauna, and the pool itself isn't standard-sized. Of course, the view is absolutely breathtaking. Compared to the pool, the gym facilities are much better. It's equipped with a full set of Technogym equipment, including stair climbers, ellipticals, rowing machines, and treadmills. Other machines are also comprehensive; it feels like you could train for a Hyrox event here. 🤵🏻♂️ Service: This is the hotel with the highest staff-to-guest ratio I've ever experienced. No matter where you go, you'll see staff members, and they are all very professional. Jinjiang truly has deep pockets. Comparison: The high-altitude hotels in Lujiazui (the 'Lujiazui Three-Piece Suit') actually have pretty similar views. Of course, only at J can you see the World Financial Center like in Picture 1. Waking up and drawing the curtains, you'll definitely get a case of megalophobia [laugh-cry emoji]. J is the newest and most expensive, and its hardware is undoubtedly the strongest – you get what you pay for. Park Hyatt and Grand Hyatt Jin Mao are a bit older. Park Hyatt is more minimalist and elegant, and the rooms are still well-maintained. Grand Hyatt Jin Mao's rooms are slightly cramped, especially the ceiling height, which is a significant drawback. However, if you can get it for around a thousand yuan, it's still worth staying at."

"The Bulgari's location and facilities are top-tier in Shanghai. The fact that breakfast is available until 1 AM is a huge advantage. The service was also excellent, with Cecilia being particularly warm and welcoming. My only minor complaint is that while there was a pillow menu, none of the three I tried were particularly comfortable. It would be great if they could add some firmer, thicker pillows in the future."

"Completely exceeded expectations! Two days before my arrival, the hotel staff proactively reached out. The culture and tourism butler, Ethan, was incredibly detailed and thoughtful in his preparations, even going as far as to ask if my stay was for an anniversary or birthday – that really surprised me. Learning that my birthday was approaching, he specially arranged a small, tasteful decoration. It wasn't overly fancy or gimmicky, just simple and cozy. The check-in process was also very comfortable. A kind lady from the library promptly brought warm tea and snacks, and Ethan personally guided me through, soothing any first-time jitters. I had read reviews about having to go up and down stairs and was worried my mother might find it inconvenient, but after experiencing it, I found the room layout to be very sensible. It was far better than the previous hotel, where I could get lost without even climbing stairs. Upon entering, the subtle aroma was pleasant, and the entire space was bright and clean. The pavilion room was converted into an audiovisual room, the minibar was well-stocked, and when I turned on the TV with the White Rabbit comic series, my mom immediately fell in love. Breakfast was à la carte, with perfect portions and fresh, delicious food. The pre-meal croissant was incredibly crispy. Returning to the room, there was another surprise! Besides the small cake on the first day, there was a proper cake on the second – they are truly so enthusiastic! All the staff members were smiling, friendly, diligent, and responded very quickly. Ethan, especially, replied to messages in seconds. I've experienced other culturally themed hotels converted from old buildings in different cities before, but none have impressed us as much as this one. That evening, my mom immediately decided to change our flights and return here for an extra night after our remaining itinerary. If we didn't have other plans, we would have extended our stay directly. Overall, the value for money is incredibly high. We had a wonderful and unforgettable night here, and we will undoubtedly choose this place again on our next visit to Shanghai!"

"These days, city getaways are all the rage, so I brought my family from downtown to stay at the Amanyangyun. It truly feels like a vacation even though we're still in Shanghai. Overall, the staff's service attitude is excellent, especially those at breakfast and the bar who were proactive, service-minded, and very thoughtful. The spa massage was also incredibly relaxing, and my masseuse, Helen Xu, was very friendly. The day before we left, we met a female staff member named Ms. Wan at the Nan Shu Fang. She gave us a detailed tour and explained the history and stories behind the Nan Shu Fang, leaving us with a wonderful impression. We'll definitely bring the family back if we have the chance. The only downside was the noticeable airplane noise on Friday night, though we didn't experience it the day before. However, given its proximity to the airport, it's probably unavoidable."

"The hotel boasts elegant and tranquil garden architecture with an ancient charm, featuring the Five Phoenix Tower and an old-fashioned stage. Facilities: The hotel has a swimming pool and spa. I enjoyed a 60-minute traditional Thai aromatherapy massage, which was incredibly relaxing. The staff were also from Thailand, and their techniques were skillful and the pressure was just right – a perfect score! Cleanliness: The room was very clean and spacious! Service: I especially want to mention the butler, Angel, whose service was exceptional. She helped me with my luggage from the moment we entered, showed us to our room, explained the layout, and introduced me to the many complimentary activities offered by the hotel. She resolved any issues promptly! The only downside was the small TV in the room; everything else was excellent. Breakfast was a set menu, which was quite plentiful. We also had afternoon tea. While the selection wasn't extensive, one of the older restaurant staff was particularly kind and helpful, even taking photos for us. Noticing my elders liked grapes, she prepared an extra portion for them – so thoughtful and considerate! 👍 The hotel even gave us a welcome gift when we checked out, which was so nice! 😃 Overall, I was very satisfied with my stay! By the way, the hotel also offers travel photography services, including free makeup, and I'm extremely happy with the photos."

"I've stayed here several times now, and stepping into the hotel still feels magical every time. It's like entering Mickey's world, where you can leave all your fatigue behind, forget about work and studies, and just let go of stress. You're instantly transported to a wonderful world! This time, my family decided to check in first and then buy half-day tickets. Since the kids aren't early risers, entering the park after 3 PM and staying until closing time was perfect for us! The hotel room was very clean and had a fairy-tale vibe, and the view of the small garden was truly delightful. Playing in the park until closing, then taking a boat back to the hotel, and sleeping in until we naturally woke up felt absolutely wonderful!"

"Overall, my stay was quite good. On the day I checked in, my ring mysteriously disappeared. After searching for a long time with no luck, I called Niki from customer service to help me look, wondering if it had fallen into some crevice I didn't know about. We finally found it inside the pillowcase—it must have slipped through a small tear in the fabric. I never thought to look there since I hadn't opened it. I really appreciate Niki helping me search for so long. The hotel might be a bit older, as some facilities had issues. I communicated with Max, and he ran back and forth multiple times to resolve the problems. While the hotel's hardware might be fixed, good service often makes all the difference, and this return visit was definitely a good experience thanks to the staff. On a side note, I have a small suggestion: for the area near the front desk that seems like an executive lounge for afternoon tea, when guests enter, please don't be so rigid and tell them they need to go sit on the sofa outside in the lobby because it's closing. It would be more acceptable to explain that it's a paid service or requires consumption to enter. I was with elderly family members, and older generations are used to being frugal; we often don't tell them how much things cost when we travel together. The communication style was a bit awkward and uncomfortable."

"Service: The best hotel I've ever stayed at! No exaggeration. I've tried many hotels in Shanghai, including Shangri-La (Jingan, Pudong), Ritz-Carlton (Pudong), Peninsula (Bund), Shanghai Tower J-Hotel, Grand Hyatt, Kempinski, Disney hotels, Westin, Kerry Centre, Sheraton... Apart from Banyan Tree, which I'm not interested in, and St. Regis, which I tried in Sanya, and Waldorf Astoria, which I haven't had the chance to visit yet, I've checked out almost all the hotels my child and I were interested in. Honestly, W truly impressed me. From purchasing the package and booking the dates in advance to phone communication, the staff consistently displayed genuine warmth and professionalism. They meticulously noted all my requests, ensuring accurate internal communication. On the day of arrival, I wasn't feeling well and my tone wasn't great. Yet, the front desk staff listened attentively and with incredible patience throughout. This level of internal training deeply impressed me. There was none of the arrogance I've experienced at the Peninsula or Ritz-Carlton; instead, it was full of understanding for the customer. I actually want to come back and stay again soon! 😂 I even joked with the hotel staff, asking if this excellent service was because I booked a suite. 😝 But then again, I had suites at Shanghai Tower J-Hotel and Ritz-Carlton too, and the service there was... well, let's just say it was different. At the W, it's not just the front desk and lobby; even the staff helping with the elevator and the cleaning crew in the basement are incredibly cheerful and sincere. I love this fresh, uplifting energy and team. Facilities: The facilities are clean and hygienic, and every room has a bidet toilet seat, which is a nice touch! Environment: Very clean, and most importantly, the view across the river is absolutely stunning. Hygene: The hygiene is excellent, very clean. And their response time is super fast. If I had to pick one downside, it would be that the配套 facilities at Magnolia Plaza are a bit too low-end, haha. They really don't match the W's standard."

"Overall, the service quality met my expectations for a Mandarin Oriental property. However, there was a minor issue. Before checking in, I specifically called the front desk to inform them I was traveling with a child and absolutely needed a non-smoking room (and one without any lingering smoke smell). The front desk haughtily replied that all rooms are non-smoking according to regulations and there was no need for a special request. Yet, as soon as the elevator doors opened, the entire 12th floor hallway reeked of smoke. It was clear housekeeping was trying to fix the problem, as they had air purifiers in the hallway, but it didn't help much – it was quite embarrassing. After opening and immediately closing my room door, a strong smoky smell still wafted in. I had no choice but to go out for dinner and wait for the smoke smell to dissipate."

"A century-old legend at the heart of the Bund, this hotel boasts elegant and grand architecture, with breathtaking views from its river-view rooms. The service is meticulous and thoughtful, rooms are spacious and comfortable, and facilities are high-end and complete. Breakfast is extensive. The location is superb, making travel convenient. A perfect luxury experience, highly recommended!"