Hotels With Spa in Canary Islands, Spain

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

Amazing guaranteed sea views from modern and extremely clean apartment. Breakfast amazing. Lovely quiet location in La Paz, 15 mins up hill from the centre of Puerto de la Cruz. Bus stop very close for airports

Super hôtel Très bien placer Personnel top

Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.

Good location and good treatment. This is not the first time I have stayed at this hotel and it is always impeccable. Their employees are very friendly and the individual rooms have a small bed but larger than the standard one, which is ideal for resting. They recently renovated the pool and jakuzzy area and now it is wonderful. A place to disconnect and have everything at hand because it is very central.

Beautiful hotel with spectacular views, clean and complete with everything. Our mini bar was empty but there were 2 bottles of water in the room which we really appreciated.

The room was on the ground floor with poor lighting. But since it was for one night only, it was fine. The pool is very good and the breakfast varied. We were able to take advantage of the day because we were able to stay on the premises after checkout and they even stored our bags for us. They were very kind.

Beautiful location, great hotel but quiet and not overloaded, modern and pleasant design, comfortable rooms, very good pdj, sunset swimming pool really top! Incredibly long and complicated check-in process!