A flawless experience. Incredibly luxurious stay at a great price for a business traveler. Excellent English skills by everyone. Room serve was prompt, even though I didn't order until almost midnight. Nawab, the *** helping with cars, was a truly phenomenal help. He called my ride and made sure my trip went smoothly, and got me and the car loaded up and on my way.
We checked -in the hotel on Saturday night .. there are 2 club that’s very noisy inside the Hotel premises … the music was very (extra) loud (no soundproof walls )although our room was on 4th floor still it was not helpful in anyway the music ended at 4.00 am (both on Saturday /Sunday) it was very bad experience staying at the property .
Overall, the stay was decent. The hotel has a convenient location, is clean, and the service response was quite prompt – I noticed a minor issue with the room's facilities upon check-in, but staff came to fix it quickly after I reported it. However, compared to similar hotels in the area, I feel the price is a bit high. It would be more highly recommended if it were a bit more affordable.
Journey time to hotel from airport about 20 min drive.
Hotel to cricket stadium journey time will be 15 to 20 min drive. It’s easy to get uber and ola service.
Hotel staff are friendly and welcoming.
Thank you
I recently stayed at indismart hotel and had a pleasant experience overall. The ambience and rooms were nice, and the food was good and delicious(loved the breakfast experience. The hotel is situated in a prime location and features good interior design. The staff were polite and accommodating. However, the bathrooms could use an upgrade to match the rest of the facilities.
Overall it was a great experience, small gym but good enough. Had some good coffee and other drinks @1st floor cafe. I loved the bar at 7th floor, its great atmosphere with good music, ambience and very friendly staff who treat you special…will visit again.
Child abuser . Marriott hotel are allowing children as young as 3 years in their bar and not one , seven of them and for hours. They were in the bar when their parents were drinking and even the children were holding alcoholic beverages. I objected few times regarding allowing Children in a bar but no action taken.
It’s against the law and I believe Indian law doesn’t allow less than 21 years old access in a bar.
I couldn’t believe Marriott are allowing illegal activity in a geotag operated by them and that also rested to child and only word I can use is Child Abusing.
*Review: One-Night Stay at Kenilworth Hotel, Kolkata*
I recently stayed for one night at the Kenilworth Hotel in Kolkata and would rate my overall experience as a 6 out of 10. The hotel has a lot going for it, especially in terms of its location and general ambiance, but there are also a few aspects that could use improvement.
To begin with the positives, the hotel is situated in a very convenient and well-connected area. Being close to central Kolkata, it’s easy to access various parts of the city, whether for business or leisure. The immediate surroundings are pleasant and relatively peaceful, which added to the comfort of the stay.
The room provided was decent—clean, well-organized, and equipped with the expected amenities for a four-star property. The bed was comfortable, and the room had adequate lighting and storage space. The bathroom was functional and clean, although not particularly luxurious. In terms of comfort and upkeep, the room met my expectations.
One feature I particularly appreciated was the hotel’s gym facility. It was clean, well-maintained, and had a decent range of equipment for a quick workout. For a short stay, it was more than sufficient and a welcome amenity for anyone looking to stay active while traveling.
However, one significant downside was the dining experience. The biggest letdown was the limited food choices, especially in the set dinner menu. While the staff were polite and the service was timely, the menu lacked variety and felt quite restrictive. For a property of this category, I had expected a broader range of options, including some regional or seasonal specials. The lack of flexibility and limited appeal of the dinner options certainly took away from an otherwise comfortable stay. It might not be a dealbreaker for everyone, but for those who enjoy exploring a hotel’s culinary offerings, this can be a sore point.
The check-in and check-out processes were efficient, and the staff at the front desk were courteous and helpful. There was a general air of professionalism throughout the hotel staff, which contributed positively to the experience.
In conclusion, Kenilworth Hotel offers a reliable and comfortable stay with the added benefit of a good location and useful amenities like the gym. However, the lackluster food options—especially in the set dinner menu—stand out as an area that needs improvement. With a little more attention to dining and guest preferences, the hotel could elevate its overall appeal. For now, I would consider it a decent option for short stays, especially if dining isn’t your top priority.
Amazing experience
Staff were lovely from reception to dinner 🍽 and breakfast..lovely menu
Would definitely stay again
Amazing
49 reviews
9.4/10
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8.7/10
Very Good
My friend and I decided to stay here because of the location and reviews. It was a good location…honestly we Ubered everywhere but it seemed like a good base. The room was tinier than expected, but met our needs. It was clean, everything worked, no one bothered us when we had our “don’t bother us” sign on. The shower was ok…could have been hotter, but good pressure. I do wish we had been able to check out late, but they held out luggage on the last day. I skipped breakfast each morning, but my friend said it was good!
GGuest UserHotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets
GGuest UserEverything was perfect; except the dinner buffet. We will come to that later. I quote four memorable experiences. 1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture! 2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size. 3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression! The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.
GGuest UserElegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.
This was one of our best stays in Kolkata. Hyatt Regency Kolkata is an excellent all purpose hotel with high end restaurants and five start guest services, fast Internet, clean rooms and bathrooms, fresh towels, clean water supply always and more. I highly recommend this five start hotel which has kept up to it's reputation for decades. It has a wide variety of food choices and sumptuous breakfast.
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