Genting Casino Riverlights Reviews: Insider Insights and Visitor Experiences
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65 Reviews
brad_joshua
No customer care - arrogance
Visited the casino intending to watch the football. Handing my card over at reception and was told I was banned! No explanation, was just given an email address. Good job I hadn’t traveled miles jus...
This was our first visit in a long time to any casino and we last visited this one about five years ago. We found the staff to be very pleasant and accommodating. It was a pleasant atmosphere to enjoy...
Huge thanks to Gary at reception - an absolute credit!
We were in town for a weekend at Uttoxeter races and dropped by at the Genting after a stroll around Derby town centre. We were taken aback by the professionalism, kindness and knowledge of Gary at th...
Visited 22/23 July, had 2 great nights out, all staff really friendly from moment you enter, door staff very courteous and welcoming, felt really comfortable as the casino really clean, Dave going r...
No customer care - arrogance
Visited the casino intending to watch the football. Handing my card over at reception and was told I was banned! No explanation, was just given an email address. Good job I hadn’t traveled miles jus...
Suspended
I have been suspended from the casino don't know why what can I do is anyway to contact the team The did not give me any reason for why
A Good Bet
This was our first visit in a long time to any casino and we last visited this one about five years ago. We found the staff to be very pleasant and accommodating. It was a pleasant atmosphere to enjoy...
Huge thanks to Gary at reception - an absolute credit!
We were in town for a weekend at Uttoxeter races and dropped by at the Genting after a stroll around Derby town centre. We were taken aback by the professionalism, kindness and knowledge of Gary at th...
very enjoyable night
Visited 22/23 July, had 2 great nights out, all staff really friendly from moment you enter, door staff very courteous and welcoming, felt really comfortable as the casino really clean, Dave going r...