Booked Pen friends at 12:00, the website said to arrive 45 minutes in advance (to pick up tickets, collect coats, shoes), and found that in fact, 25 minutes in advance, make sure to report at the meeting place on time. The gathering place is in a small pavilion at the entrance, with pictures of penguins on it. In a desert city like Dubai, it is really a wonderful experience to be able to get close to penguins, and it feels very good; the photos are a bit more expensive.